I switched to Dr. Gomer about 9 months ago after becoming dissatisfied with my primary care…read moreprovider. It was becoming increasingly difficult to see anybody other than his PA. At my first visit with Dr. Gomer, he reviewed with me my health issues and meds, and instantly made some changes to my meds without explanation until I asked for the reasons. My next visit was a big disappointment. I signed up for his weight loss program. I was to meet with Dr. Gomer and his weight loss person. She spent all the time speaking about herself and her achievements, but barely scratched the surface in describing the program or asking me what I hoped to achieve. She also informed me that Dr. Gomer had to leave for a meeting and that I would be seeing another doctor. After waiting in the room for about 10 minutes, Dr. Gomer popped in to inform me had was short on time and I needed to reschedule this appointment. I almost did not return, except my wife had also moved over from our shared prior primary and had only a very positive experience. I report all this because I am so glad I gave Dr. Gomer a second chance. Since that not-so-good visit, I have had only positive experiences. He has always been on time (an amazing feat for a doc), spent whatever time was needed with me, answered all my questions, and we developed a plan for weight loss, eliminating (not just treating symptoms, but the root cause) of my health issues, and meds. Since putting the plan in place and with monthly follow-ups, I have eliminated two meds and am close to eliminating one more, leaving only three left. I have also lost 30 pounds in the process. What I have found with Dr. Gomer is that if you want very targeted treatment to achieve your weight, health, and medication goals, you must be proactive and take responsibility for communicating what you wish to achieve and follow the treatment plan as outlined. I highly recommend Dr. Gomer. Remember, sometimes a first or early impression may be inaccurate. I suggest you take at least 3 months to decide whether Dr. Gomer is a good fit for you, and early on, clearly communicate your longer-term goals. PS: Robert is great. His bedside manner and follow-through are fantastic.

I've been a patient of the facility here in Temecula for several years now, under a Dr. Jeremy…read moreGomer, who was originally, I thought, a decent doctor, he seemed to actually listen to me and the suggestions I made. Unfortunately, as time went by, too busy?, it got worse! He had me in for an "annual check up" last year, had me drawing pictures of clocks like I was in second grade or something, no actual physical at all, had insisted I get bloodwork done, which I had, he didnt even look at it! Oh, he did use his stethoscope to make sure I had a heartbeat on his way out, kind of an afterthought! They then insisted I had to come back in AGAIN in six months after yet another session of bloodwork, no explanation, and no I have no medical issues besides migraines. They didnt like it when I told them I had no intention of getting more bloodwork in only six months, especially since he hadnt even gone over any of it this last time with me, recommended is approximately 3-5 years unless there is a medical condition warranting it, there isnt. Anyway, I've received several prescriptions from him, some are actually CURRENT ones that I take, I contacted his office today and they told me I was no longer a patient there, didnt even ask WHY I was calling, and hung up on me. Said I hadnt been in there since last May, so??? I called back again, ten minutes on hold, and the office manager proceeded to tell ME I was rude, because they'd asked questions and NOT given me an opportunity to answer and then hung up on me - twice? I never got a chance to tell them WHY I was calling. My prescription BY Dr. Gomer will no longer be paid by my insurance so they needed him to contact them to do something called a Prescription Drug Determination so I can continue to receive this (Emgality for migraines). This is an actual current prescription BY Dr. Gomer for me and his office refuses to pass my message onto him. Bottom line: I would NOT recommend going to this facility or Dr. Gomer, whatever office he's currently at! I've never seen such rude office workers in my life and I've seen some pretty awful ones in this area now unfortunately. Office help can make or break a practice, I wonder if Dr. Gomer know that yet? ‍ The office help by name are: Valerie and Chelsea, asst. office manager and manager and I didnt catch the name of the gal who answered the phone at the front desk, but they're all pretty much the same there, BAD!

Just had the PLEASURE of an annual well check visit with Dr Brittany Tillson in Hemet office. Wow!…read more5 stars for an awesome visit. She was patient, kind, and extremely thorough. This was my 1st visit with her and she took the time to read through my chart and was able to start our visit with a thorough knowledge of who I was and what my medical history was. She listened to me, took care of all paperwork and already had all bloodwork ordered in the time it took me to walk downstairs to the lab. Her kind and gentle nature definitely shone through. But what I loved the most was that as we discussed different ideas she always resorted back to saying "I am an EVIDENCE-based doctor and make my decisions that way. I absolutely love that in this day and age of opinions masking as fact, she indeed addressed the facts and evidence of each scenario. I have decided to switch my doctor to Dr Tillson. I left today feeling grateful to have found her. Well done!

Even during one of the hardest times in my life, Rancho Family Medical Group showed me care beyond…read moremedicine. They met my health needs and blessed me with kindness I didn't expect. Here, they treat not just patients, but people--with compassion that heals more than the body.

While my significant other and I were calmly discussing our son, a staff member entered the room,…read moretold him to leave, and then began questioning me about my safety. There was no argument, no conflict, This action was unwarranted, intrusive, and based on an incorrect assumption. Furthermore, the way the staff member addressed my significant other was inappropriate, misleading, and disrespectful. Removing him from the room without explanation and treating the situation as if there were a safety concern was not only unprofessional, but also created unnecessary distress and discomfort for both of us. I understand that staff may have protocols they are required to follow, but this situation was handled poorly and without appropriate judgment.

If I could give zero or negative stars, that would be a more appropriate rating. My mother had…read morevisit in December of 2024 in which she and her doctor, Helen Tran, MD, spoke of her seeing an ENT for her particular problem. She left that appointment with no referral. She realized that she didn't have the referral after the fact. She called multiple times to get the referral to which she was told in the month of January 2025 that she needed to come and see the doctor again for the referral! She called multiple times to get the referral, but they continued to tell her she needed to see the doctor for again. Does that make any sense after she just saw the doctor only a month prior?! Today 2/5/2025 I called to speak with the staff that does the referrals, to which they told me that her appointment in December was only a Medicare wellness visit. That the appointment whether she had a problem then or not was not an appropriate appointment for a referral. The exact words were they needed a "diagnosis". To which I said, if you guys could diagnose what she has and takes 2 separate appointments, they could "diagnose" then they should also be able to treat otherwise there would be no need for a specialist. I also work in the medical field; this is a racket. No wonder patients are frustrated with medical care. It's completely mismanaged, inefficient, and the office staff leave a lot to be desired. The two women I spoke with today were Jasmine and Melissa, the seemed very disinterested in why I was upset. Clearly the point of the December visit is so they can get their year end billing done with Medicare. I seriously can see no reason otherwise because my 77 yr old mom wasted her time going to a doctor just to tell her she needs to see an ENT and then not give her a referral. I think I'll be talking to her and have her get her medical care elsewhere from now on.

I've been a patient here since summer 2023, and I almost always leave feeling happy and genuinely…read morecared for. I really appreciate that when I call, I can reach a real person. Dr. Lam has gone above and beyond for me, including helping me on a weekend when I was dealing with mastitis. He and Christal are collaborative, affirming, and truly listen without rushing -- they consistently make me feel like my health matters and what I'm experiencing is real and treatable. Even on the rare occasion when something hasn't gone perfectly, the team has always taken ownership and made it right. The front desk staff and prescription coordinator are also incredibly kind and supportive. I'm very happy to have found this office.

Terrible communication, zero flexibility and NO empathy whatsoever from the office staff (Angela)…read more I was never told that paperwork had to be completed and submitted the day before appointment only that it would be emailed. The office recorded my insurance information incorrectly at time of making appointment and twice on the phone, forcing me to spend 2 hours changing providers the day before just to keep my appointment. When I explained that I couldn't complete the paperwork due to technical issues no printer Angela was argumentative and unwilling to accommodate. I have never encountered a doctor's office that does not allow paperwork to be completed on the day of appointment. Expecting patients to deliver paperwork in advance especially if they live far away, is highly inconvenient and unreasonable. Do not assume that everyone has the ability to comply to your requirements Angela, learn to be more compassionate and comprehensive.

I'm so glad that I researched long and hard to find Dr. Matta...another plus for even accepting new…read morepatients. I absolutely hate going to the doctor and it drives my anxiety through the roof just thinking about it. Haven't been to a doctor since my OBGYN when I had my baby almost two years ago and knew that I needed a checkup! She is so sweet and friendly and puts you at ease, there was a nurse there as well (I believe his name was Joel) who was also awesome. I loved the feeling of not being "judged" as I answered all the basic health questions. Dr. Matta has an excellent bedside disposition and calmly answered all my questions without making me feel rushed. She patiently listened to all my concerns without making me feel paranoid and ordered a full blood panel to check all my numbers. I am so lucky to have found her and I'm hoping I can continue with their practice for years to come. Thank you so much for your excellent service!

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

Just the facts. Called for appointment new patient. Emphatically told BOOKED out 5 months in…read moreadvanced !!!!! In my opinion do not waste a phone call if new patient. Free Speech Opinion. Form your own opinion.

The best palmonary doctor caring honest and very knowledgeable. Has a lot of experience and very…read moreresponsible, Highly recommended.

Dr. Ko is an amazing caring doctor for wound care and any other medical issues that may arise. The…read morestaff is wonderful too and helps with wound care wraps and Ang at the front desk is always helpful with booking emergency wound wraps!! Love Dr. Ko and staff and would recommend their are 100%

Dr. Gounder is amazing! Never have an issue with anything. He truly does care about my wellbeing,…read moreand he's always going above and beyond to make sure that I'm getting the right treatment. Definitely hard to find in my years with previous MD. The staff is amazing as well. I'm really happy that I found this place.

Good Doctor, staff not good. Too many mistakes in my prescriptions sent to pharmacy!!read more

Came her for the first time and had a great experience! The front staff were nice and pleasant to…read moreinteract with. Didn't wait too long. Dr is awesome. Super friendly, outgoing, humorous man who made me feel comfortable. Glad I found him!

Very good Doctor with amazing staff. I like them all. Right on time no delays, I will highly…read morerecommend him.

I contacted the doctor's office to see if they can recommend a PCP in my local area since i have…read moremoved about 35 miles. I was told that the office manager, Roxie, will get back with me. Roxie never called me. After some time i called to have a referral to a neurologist, i was told that i am not their patient anymore. I was floored. I asked why; they said because i already moved to another doctor. So, i said no i didn't move yet and i didn't ask for my records to be moved. After the fifth call and my insistence the office manager Roxi got on the phone and said said that their policy was that once i ask for my records to be moved they will not take me back. I tried to tell her that i didn't ask for my records to be moved. She said that I did and that i asked my records to be moved to the new doctor. I said ok, tell me who is the new doctor. She placed me on hold for a while then she came back and said that my records have been flagged because i told them that i was thinking about moving. Roxie was very rude to me. She woukd not let me talk and explain to her that i didn't ask for my records to be transferred to anyone. I tried to explain the situation to her but she insisted that i am no longer their patient as if they are punishing me for even thinking about moving. I have never seen so unprofessional attitude in my life.

Doctor David Lee and Doctor Sumer Kanaan, are two of the most amazing doctors I've ever had. I had…read moresurgery last week. Dr. Lee remained attentive and visited me daily in my hospital room to do a brief check in and reassure me that my recovery was going well. Although I am still in a bit of pain, I am hopeful and encouraged that I will heal soon and my quality of life will be improved. I definitely recommend them both. Thank you Dr. Lee and Dr. Kanaan. Thank you Dr. Lee Sincerely, Carrie W.

Dr. Lee Has helped me more than words can express . Trinity Medical Multi-Specialty group helped me…read morestep by step through one of the hardest times in my life Sincerely Derrick Havrilak