I had an outstanding experience with Logan, my HVAC technician from Michael & Son. From start to finish, he was professional, knowledgeable, and incredibly thorough. He took the time to explain everything in a way that was easy to understand and made sure I felt comfortable with each step of the process. Logan arrived on time, diagnosed the issue quickly, and worked efficiently to get everything back up and running. What really stood out was his patience and kindness--he truly cared about making sure my home was safe and comfortable. It's clear he takes pride in his work, and it shows. If you're looking for someone who is reliable, honest, and skilled, ask for Logan! He made what could have been a stressful situation completely stress-free. Michael & Son is lucky to have him on their team! read more

The Service Tech was very polite and very knowledgeable of the HVAC system that I have. Nolan was very thorough in his equipment check up and provided detailed information regarding the system. read more

Tommy was the best tech! would highly recommend using this service and requesting Tommy

excellent service problem fix in a timely manner. he explained what the problem was and what parts are needed to fix it I will request his service again read more

The HVAC person was very thorough and did an excellent job in analyzing what needed to be done. However, once I receive the pricing for the items that needed to be changed and I compared the actual cost of the parts to what was being charged, I felt it was outrageous. Therefore, I did not use their service to make the necessary changes. read more

Awesome customer service! Would highly recommend to anyone needing service. Walked us through exactly what we needed and gave us options to protect our house against future issues. read more

Alex was terrific - polite. Professional and very competent! Highly recommend Amex and the team at Michael & Sons!

Chris Bryant is remarkably professional, friendly and knowledgeable. I appreciate his time and consideration. Michael and Sons is my preferred HVAC company. read more

I requested electrical work and a quote from Michael and Sons today. Not only did they message me back right away but they were very polite and they were very helpful. So far I'm very pleased with the experience that I have had with this company and I highly recommend their services. read more

Michael and Sons cleaned my A/C fan blower and shortly afterwards it stopped working . The same tech came back out and the charge was going to be $3,000 which was outrageous!! I was told by a manager that part of the bill was covering overhead. Well I went with another Company and saved almost a $1,000. The technician Ray left without turning my thermostat back on blew a fuse because he closed the box on a wire and left my craw space door wide open not even letting me know he was leaving. I was kind even gave him a cocola. If you don't except their pricing they act very bitter. They still owe me a refund. I will let you know if I get it!!! read more

The price for the service was outrageous. Almost $600 to plug / disconnect an old existing water supply line for an unused ice maker; the labor time took less than 30 minutes. The only reason I agreed to the service was because the new unit delivery was pending the disconnect to be completed prior. Michael & Sons does a lot of advertising but they do not mention inflated, unreasonable charges to complete their work. The technician was a nice guy but absolutely ridiculous charges. I will not use them again and will repeat my unfortunate situation to everyone I know. read more

The technician was very knowledgeable and helpful. Explained everything that needed to be done. Provides photos to show what work was completed. Michael and Son Services were awesome to deal with and I highly recommend them! read more

Ron was very professional. He explained our problem in detail. Definitely use them again.

I tried to fix my toilet on my own. Epic fail! I have family visiting for the Labor Day weekend and needed a professional to fix the toilet. Luckily, Michael & Son could fit me in today. They sent me a text message once my appointment was confirmed notifying me of my technician. I appreciate the extra safety and care that they exhibit toward their customers. This helps to verify the identity of the technician who arrives. Ryan called and said he could come earlier. He arrived about 20 minutes later. He was dressed in a uniform, used shoe covers to avoid tracking any dirt in the house, and was friendly. He looked at my issue, walked me through the solution, and provided a quote. They charge for the work task, not by the hour so you know and understand what your final bill will be when the work is complete. If you accept the work, they proceed. He finished pretty quickly. Ryan cleaned up all the water and even put the floor mat back in place that I moved prior to his arrival. The work also comes with a warranty. I have used Michael & Son for electrical work, but now I can attest that they are just a great company all around. I would highly recommend them for any home need that you want done right the first time. read more

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Professional and efficient technician. Needed to add coolant to HVAC and replace dual capacitor. comparable pricing. Essential maintenance to ensure longevity and efficiency of HVAC. read more

Ryan, our technician, was excellent. He came out to complete our plumbing inspection and was very knowledgeable and insightful. He never pressured us to purchase anything, but he offered thoughtful recommendations for us to consider. I appreciate that Michael & Son is able to retain such qualified technicians, which provides a sense of consistency and trust. read more

We got a consultation from Van and Ron. Great consultation experience with both of them! They were knowledgeable, friendly, and took the time to thoroughly assess the situation. I really appreciated how clearly everything was explained and the thoughtful recommendations provided. highly recommend them and the company!! read more

I can always depend on Michael and Son. I use them for plumbing, HVAC and electrical. I highly recommend them because they are professional and dependable read more

Ryan was awesome!! Showed up on time and did a great job. Highly recommend Michael & Son for all of your plumbing, electricalheat & AC needs. read more

I would highly recommend this company. I called on a Sunday to make an appointment to fix our water ( we have a well). It was easy to get in touch with them and they sent a technician , Josef Teague , at 8 am on Monday. He arrived right on time. Was very professional and respectful. He tested all the parts of our well outside and under the house. He kept me apprised of what he was doing and why. When it was determined that the entire well pump and other parts needed to be replaced he explained in detail each component and gave me a full detailed cost and even got me the comparison in price in fixing the well or getting city water. He worked all day to fix our well. He explained the process as he went along and let me know what to expect once the water was once again flowing into the house. Josef checked back the next morning to let me know that the aerators on our faucets needed to be swapped out as some of the longtime sediment built up which slowed the water pressure coming out of the faucets. I will be keeping this company for any future services. It was just a professional honest job repair. I have confidence in their work and appreciate Josef's honest work ethic! Thank you Josef and Michael & Son! read more

BAIT AND SWITCH! my appointment was for the promotional cleaning / tune up. service tech arrived and looked at my hvac and stated he couldn't clean it for the promotion price. he said the cleaning was basically a hose down and to take the panels off it would cost $300-$400. i asked exactly how much he indicated he have to write up an estimate. i was not opposed to paying a reasonable amount however the tech continued to say it would be more than the promotional cost. i called Michael and sons because i trusted them, however now after the experience I feel like the promotional was just a bait and switch. read more

Very professional. Was not able to do my gas line extension to my kitchen. So they didn't charge me for a service call. Matt McCarter was the service tech. Very knowledgeable. Had electrical work and lighting install with them last year. Did a great job Iwould HIGHLY recommend Michael & Son services for all your electrical and plumbing needs read more

I was very pleased that I could get an appointment so quickly. Matt was on time and diagnosed the problem right away.. He discussed options I had for replacing a leaky garbage disposal. He had the replacement I needed on his truck and was able to install it in under an hour. There was no cleanup needed as he kept the area he was working in neat and contained. I feel confident that the work was done correctly and professionally. My only negative was the price I paid for the disposal. When I see the same model at nearby stores for under $200 I wonder why my bill was 3 times that amount. I know I couldn't have installed it myself so paying for a plumber to do it was my only option. The markup on the disposal was very high in my opinion. read more

Matt McCarter arrived promptly and assessed my running toilets- he pointed out the disintegrating rubber gaskets, checked my water for chlorine, water pressure all the while showing me what was a concern. He broke down price replacement to rectify today's issues and informed me about the HVAC & electrical package- he was able to arrange an early appt for the next day to return with supplies required and quote the time he needed for completion. At this point, despite not expecting to have this expense presented to me, I opted to allow Matt to breakdown each process so I had a better insight to future issues by addressing them now. Thank you, Matt McCarter! read more

We've had a new unit put in 2 years ago by M&S and every year we've had issues with this unit. We're disappointed by the lack of communication. The tech doesn't show up during the time he said he would. We were told that he would return the next day once he receives the part but the next day we don't hear from him. We're always having to call to get updates of when the tech would come. read more

Technician Van came out quick to determine the problem with my plumbing, did a complete diagnostic and fixed multiple issues. He answered all of my questions and explained the solutions and options well. Highly recommend! Electrician Harrison provided excellent service for my electrical system, replacing the entire panel, installed new breakers, grounding rods and more, all of which during tremendous heat. He did a really great job, thank you Harrison! read more

Ceasar did a great job with checking our AC and cleaning the coils to make sure that it was in great conditions. We had the home warranty plan so the inspection was free with our plan with Michael & sons. We are please with all of their services. I would highly recommend them for all your heating, cooling, plumbing or electrical needs. They have 24 hour service and Ceasar came to service us way before our appointment time. Thanks again Michael & sons. read more

Technician did a fabulous job usual. This is a great company to deal with. They remind me when services are do to keep my systems running properly read more

The entire HVAC annual check up went exceptionally well. Nolan Ash is a wonderful technician very knowledgeable, personable, very detail oriented, and very valuable to your company. He covered every piece of the inspection with great ease and knowledge. Nolan also cleaned our electromagnetic filter filters that are amazing. I would highly recommend Nolan, Ash and Michael and son any day to anyone. We have been using Michael and son and the warranty service program for seven years now and Nolan Ash is 10+ stars as are the other technicians that have serviced our unit over the years. This is an amazing organization with great valuable employees. Great experience. Nolan was on time very organized to take care of the task at hand and very polite. He is a wonderful valuable employee to his company and team. Blessings, Samantha Britton read more

The technician was very nice and did an excellent job. The company was quick to get us an appointment time, very good value with parts

Five stars for Navell B. at Michael & Son. He was incredibly professional, knowledgeable, and efficient. He arrived and quickly diagnosed our plumbing issue, and explained everything clearly. I'm very satisfied with the service and would highly recommend Navell to anyone in need of plumbing help. read more

Updated review: Michael & Son reached out to me and agreed I should have been allowed to use the coupon I had! They proceeded to issue me a refund. Great customer service and I changed the rating to 4 stars (would have been 5 if I had been allowed to use the coupon initially. Previously used for HVAC work, this time for electrical. As in the previous review, the technician, this time Carlos Arana, was very competent. My dissatisfaction lies with the company itself. When I booked the appointment for some electrical work I mentioned I had an EV charger I needed installed and that I had their coupon for $200 off an installation. The person making the appointment said she made note of this. Great I thought, a company pushing electric vehicles. When Carlos arrived he said that coupon was only if I purchased a charger through them. Granted the coupon (from their web site) says some some restrictions apply, but doesn't detail them. Went ahead with adding the necessary circuit since if I said no we would have had to pay a service fee anyway. Overall the price was fair, but higher then expected. read more

Brian came out on short notice to repair a severed electrical wire in our septic system. He quickly diagnosed the problem, and got to work with the repair. As he worked, there was a heavy rain but he kept working to get it all done! Brian was professional and friendly and worked quickly to fix our problem. He went above and beyond by even shoveling the dirt back into the hole to bury the wire! read more

Very professional and reasonably priced. . Highly recommend! Have used multiple times for my home!

James came to our home to look at our system and give us quotes on replacing our original, contractor installed system. He did a great job breaking down the various options and pricing. We will be comparing other options before purchasing, but I feel confident in the product and service Michael & Sons would provide. read more

We called and requested service on our heater. We had it installed in April and this was 1st time using heater. But smelled burning so they came out immediately very next morning and checked out all in detail. Service was outstanding and very thorough. Mike was a perfect gentleman and wonderful personality and we totally appreciated every detail he did for us. Mike is very knowledgeable and didn't rush us and explained things to us. I would highly recommend this company. He arrived on time and we value his response and patience and will hopefully have him come back to us for next service. Thank you again Mike. Jerry Queen read more

Carlos from Michael & Son provided outstanding electrical service. He was highly knowledgeable and efficient, quickly troubleshooting my entire system and identifying the issue in no time. I highly recommend this company. read more

Michael & Son Services - Carlos working on my panel - Electricians Near Me - Charlotte, North Carolina

Cesar was so professional and proficient. I would highly recommend Michael & Sons to anyone for their home servicing needs.

The good . I've used you before good prompt service cost reasonable. I didn't use you this time because I'm very knowledgeable about how much things should cost. You want to charge $551 to put a ring on a toilet. ridiculous.Then with discounts it goes down to $350+. For a $225 job . Keep that. The technician was pleasant and courteous. He wore his covers on his shoes read more

great technician and service. Matt did an excellent job on the repairs. Ask for him if you can especially in Mooresvill. He lives here.