rosè all day. she's very skilled and makes sure to get EVERY SINGLE hair and imperfection!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

I get my pedicures done here and I always love the vibe! They play food reviews on YouTube, it's…read morenice and quiet, and my polish always comes out exactly how I want it. I can't recommend them enough!

My sister asked for a specific nail style, but the lady doing her nails wasn't getting it right. My…read moresister had to constantly remind her and ask her to file it down. The lady seemed frustrated and eventually got angry when my sister said she still didn't like it. Instead of calmly responding, she stood up and started speaking angrily in her language. A man working there tried to calm her down, but the lady asked my sister if she wanted to fight and kept saying random things. She then tried to make my sister pay, but the man told her not to. She later asked my sister what she wanted to pay, but eventually just said not to worry about it. As we were leaving, he threw a small chair. Needless to say, we won't be going back. It's unfortunate because Ben gives great pedicures, but that lady ruined the experience.

Expect at client care and needs! Professional, courteous and patient! Highly recommended!read more

I am one of those people who would rather go to the dentist than get a pedicure. I always find them…read morepainful and often leave lasting cuticle discomfort for weeks afterward. But Yvonne at QA nails is absolutely amazing. I actually enjoyed the pedicure experience for the first time ever. She will have my business for a very long time!

I made a last minute appointment to get SNS here and by time time I got there, they were completely…read morebusy. I didn't request anyone specific so I'd still have to wait. Mrs.Tanya approached me and asked me what I'd like to get. I told her and we went over to her station. She examined my nails and recommended that I get acrylic this time and then SNS down the road as my nails were really flimsy and needed to grow out some more. Acrylics are not my favorite but I decided to trust her. She ended up doing a beautiful job on my nails and was able to use the same color I had wanted in SNS. you can really tell she takes pride in her work. She asked if I wanted a pedicure and I didn't need one at the time but I did need my eyebrows done. Again, amazing job. I'm definitely going back to see her.

I gave this salon multiple chances because my first two experiences were positive, but my visit on…read moreJune 4 completely changed my opinion and ensured that I will not be returning. My first appointment was in April for a short square acrylic French tip set. The nails came out beautiful, and while I felt the $85 charge for a soak-off and new set was higher than many other salons in Jacksonville, I was happy with the final result. I returned in mid-May for a fill-in, which cost $60. Again, I thought the price was steep for a fill, but the work was done well enough that I decided to come back. Unfortunately, my experience on June 4 was unacceptable from both a service and customer service standpoint. I came in for another fill and specifically requested that my nails remain the same length and shape. I have consistently worn square nails during my visits to this salon. The nail technician working on me began filing away a significant amount of the acrylic despite my request to keep the length. I also noticed that she only applied acrylic to the grown-out area rather than rebalancing the entire nail, leaving my nails feeling extremely thin and vulnerable to breaking. As she continued shaping them, I noticed my square nails were being filed into a coffin shape. I politely asked if the sides could be straightened because they looked too curved. Since there was a language barrier, another employee came over to assist. Instead of addressing my concern, I was told that the shape had changed because the technician was "following the shape of my natural nails" and that hitting or banging my hands could change the shape. As someone who has been getting acrylic nails for over 15 years, I know the difference between normal wear and a nail being reshaped during a fill. The explanation made no sense and felt dismissive. When I reiterated that I wanted square nails, the same shape I originally came in with, I was told that if I wanted square nails, I should get a completely new set. I found this confusing because I wasn't asking for a different shape; I was asking for the same shape I have had during every visit. When I questioned this, the employee and the technician laughed. Whether that was their intention or not, it came across as incredibly unprofessional and disrespectful. There was nothing funny about the situation from my perspective and I felt my concerns were being dismissed rather than addressed. The employee then stated that I was clearly unhappy and suggested stopping the service altogether. At that point, I agreed, got up and left. I spent my time coming to the appointment, sitting through the service and trying to communicate my concerns, only to leave without a resolution and in a worse mood than when I arrived. What makes this even more frustrating is the inconsistency in pricing. My previous fill was $60, but this visit I was quoted $55. There seems to be little transparency regarding pricing from one appointment to the next. To be fair, management did reach out to me after the incident, apologized for my experience and offered me 20% off a future service with one of their more experienced technicians. I appreciate the gesture and the fact that they took the time to contact me. However, the issue was never just about the nails themselves, it was about how my concerns were handled in the moment. After feeling dismissed, argued with and laughed at, I simply do not feel comfortable returning. It's disappointing because my first two visits were positive and that's the only reason I came back. Unfortunately, this experience overshadowed those previous visits. Professionalism and customer service matter just as much as the quality of the work and in this case, both fell short.

A very small place. They put a hot wax on my legs and burn…read moreme. Prices are great, but I won't be back there.

I went to Luxury Nails because I was in need of a pedicure before going to attend a funeral…read moreservice. I called and they told me to come on in. I got there and had to wait an additional 30 minutes. No problem. I get started. Water is super hot- Great. I choose my deluxe pedicure $37. He talked me into adding the Volcano spa- $10. I chose tropical citrus. Smelled just like home (Hawaii). Flowers and pineapples. The tech kept poking and cutting my toe cuticles. I had to say it hurt a few times. Then I just bared it. This is part of why I gave them 2 stars. The other price is the additional charge that they couldn't explain. My total was $80. Where did the additional charge come from. I didn't get anything extra done. $47 to $80. If you go there, just be clear to ask what they're charging you for. I won't be going back.

Just left Love Nails & Spa Had a manicure & pedicure…read more Both were amazing. My nail tech Kim is always on point. She make sure you're completely satisfied during your service. Kim is the only nail tech my husband will allow to do his pedicure. She's awesome! The owner & the other nail techs in Love Nails are very professional. Thank you all for the excellent services you provide. AR

This has become my go to place. I almost don't want to review because they always have a spot open…read morefor me when I come in and do a great job on pedicures. Open room, plenty of chairs, clean, and friendly.

Totally discriminating. Walked in for a pedicure they were busy. There were 2 men working, and we…read morewere told that men don't do men. We are both men. This policy is totally homophobic and we will not be back. Don't go there if you disagree with discrimination.

I like to treat myself to a manicure and pedicure on occasion. My normal Salon was closed this…read moremonth which I didn't realize until I arrived so I decided to look for other salons in the area. This one was just up the street so I gave it a try. I was greeted immediately five for ladies working on clients and place into a chair once I stated that I wanted a manicure and pedicure. I picked my colors and they got started The inside of the salon was lovely. There was gentle instrumental music playing in the background. There were curtains hanging from the ceiling should you want privacy during your treatment. The sat in a large massage chair and instantly relaxed. I was offered something to drink, water, wine or beer. I missed you water being run directly into the basin that's been cleaned out ahead of time. To my pleasant surprise they used a disposable liner inside the Basin which added a lovely layer of hygiene. I was presented with a menu of pedicure options that included things such as hot stone massage, extended massage, paraffin wax treatment and a variety of other things. One lady completed my pedicure, place my flip-flops on my feet and led me to the desk seat to have my hands done. Overall, I was happy with the results . I tend to be a bit of a perfectionist and they weren't exactly perfect as I felt the tips for a little thick , however, their work done was pretty good. The lady completing my work was lovely and polite constantly asking me what I thought of what she was doing and if I needed things changed. My French gel mani and french pedi came to $61. A little more expensive than what i am used to but reasonable nonetheless. They do not take American Express but accept other major credit cards. They had about 10 or so massage chairs and about six desk style chairs for you to get your hands done as well as some private rooms in the back for waxing and this place would work if you had a large crowd. The only thing that I really didn't care for was how long it took. Working fairly diligently it took over two hours which comes to be a bit long in my opinion. I'm probably going to go back to my regular place since they're a bit quicker and the results are exactly what I like since I've been going to them for so long. However, is there ever close again I would make this a second choice

I had such a great experience with Hana. She listens so well and made my experience very relaxing.read more

I would definitely recommend Roxy Nail Salon! They do a great job!! They are always punctual (no…read morewaiting) and it's easy to schedule an appointment. The nail shop is clean and decorated nicely. They also offer a selection of complimentary beverages.