Always terrific service. Have been going here for years. Now I bring my kids. Friendly but not overtly friendly. If I want to talk I can but I typically am friendly without too much conversation. Always polite and respectful. Will continue to go here. read more

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Absolutely awful customer service. We were told they could take us, only to be turned away when we arrived with no explanation whatsoever. Extremely frustrating and unprofessional read more

Please don't come to this place he said 33$ and charged my card $53 when I was t paying attention. Very rude lady said she won't fix it or even give me my money back. They are thieves and don't care to steal from their clients read more

Happy Nails & Spa - Horrible place. He said 33$ then charge my card 53$ - Nail Salons Near Me - Jacksonville, Florida

Fast, friendly and efficient as always! Loving my holiday season acrylics. Thank you! read more

Happy Nails & Spa - Winter is a great time for snow bunnies #OPI #FunnyBunny - Nail Salons Near Me - Jacksonville, Florida

My daughter and I came here a few weeks back for pedicures. She had been before a few times, but it was my first visit. They were friendly and thorough with the services. Our nails looked very nice. The pricing seems fair. No complaints and will go back again. read more

I am not happy with Happy Nails Monument Road. I went there a few months ago and the male technician did a very haphazard job. He did not even cut my cuticles. I went again today bc I was in a rush and decided to give it another chance. Same thing! Different technician! I asked her to please cut my cuticles, which she did. But she didn't put the polish all the way down to the cuticles. I didn't really see that until I was into the outside sunlight. It seems to me they do this purposely bc they grow out faster and then you are back in the salon sooner. To me, Monument Road Hapoy Nails is a waste of time and money read more

Unfriendly! Walked in with my mother (75) who needed her nails trimmed. They refused the services. 3 nail techs sat in an empty salon without any business and wouldn't help us. Went to TN down the strip who were more than willing to take our money and were kind and friendly. Shame on you! NOT Happy! Rude-! read more

I won't go anywhere else! NEVER cut my cuticles to short. Incredibly clean and the foot massages with the spa pedicures are something I always look forward to. I suggest an appointment, they are often booked! read more

They are very unfriendly. We were not greeted when entering the business. During the service they led us to the drier by just getting up looking at us to follow them. We had pedicures and nails. If they do not like the community they are servicing maybe they should consider relocating. read more

All I wanted was my gel polish soaked off and my nails cleaned up. They said they were booked solid yet 2 employees were sitting in their chairs with no client. read more

This is my go to pedi spot! I've been coming here since they first opened. Everyone is nice and friendly! Love that they offer so many different pedicure options. read more

This is a great local nail shop that is clean and offers several options. They a friendly and do a nice job.

Which one of them fell off after a day! And my pedicure is already chipping, making me realize they never did gel when that's not what I asked for multiple times. So story time.. let me start off by saying I made an appointment for 3PM, I got there 5 minutes earlier, they took me at 3:25PM. I came in for pedicure and acrylics I specified both gel when I made my appointment and when I picked out the colours, the lady who grabbed me for the pedicure pointed to the nail polish I got and said that's not gel, so I said okay then can you grab the gel ones she said okay. She did my pedicure and guess what it was not gel that she did but I didn't know at the time I was on my phone and trusted her. Now moving onto the acrylics the guy was rude almost mean mugging me, I felt pretty uncomfortable. Not friendly at all. I showed him a picture of what I wanted which I'll post down below, anyways he saw the photo at the very beginning before starting and he got to work on replicating it. He ended up doing the shape of the nail and got to the part of the polish where he tells me he can't do it because the photo only showed one hand. I told him it's abstract he can do similar on the other Hand or even just mirror it on the other Hand it doesn't have to be perfect, literally it's white squiggly lines on a nail like 1 or 2 lines per nail, I could probably even do it. Anyways he refused and said he can't do it. I ended up having to find a photo that matched the shape of my half done nails because it was a stiletto shape and I didn't have other designs in mind for that shape so I find a plan b last second, I picked one I sort of liked he didn't seem patient so that's what I picked. Now progress on the nails the day after I got my nails done my toe nail got messed up, I then realised it wasn't gel, because they made the mistake I called and asked why they didn't do gel lady on the phone at first was making me prove who I was as a customer and didn't even want to hear me out without Proof of receipt! So I found my receipt and called her back, she then FINALLY remembered me and then wanted to hear me out she didn't offer me any discount just her fixing that nail with the same regular polish, even though I asked her for gel specifically at the place and also while booking the appointment. She then said I can come back in two weeks and do gel nails and pay full price for it. This has to be a joke! In the matter of less than a week 3 of my acrylics came off! I noticed it was too small for my nail and of course I went out came home and noticed it had fallen off. Please fix your customer service, and hire people who can actually do nails. I won't even return to fix my nails because I'm not paying for someone else's mistake. Please go somewhere else I won't ever recommend this place to anyone and my friend who's a regular I will tell her not to go here anymore either. read more

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Came here because the lady I ALWAYS go to at TN Nails (right across the street in the shopping center next door) was booked. Paid for a gel acrylic full set which is already lifting after just a week. The lady who told me to wait and asked what I wanted done told me that they couldn't do an ombré French nail (even though there are pictures of them on here that people have gotten). The acrylic powder they use is cheap and I could tell as they were doing my nails. The guy that did them also didn't do the shape I asked for at all, which isn't hard to do. Go to TN Nails, way better quality and last forever. read more

Happy Nails & Spa - Nails - Nail Salons Near Me - Jacksonville, Florida

The people who work here are very nice the building is very clean they do a great job with nails

I come here often - they do their job and don't try any uncomfortable small talk which I appreciate because I'm not the one. I go there and enjoy their massage chairs while they do their thing and I play some cell phone games - it's a great time. They tend to my feet and I've never had any issues. read more

Do not recommend needed to fix a nail and they wouldn't help. They insisted I needed an appointment to fix a nail. I've never heard of that. Then I proceeded to ask for the next available which was a whole day later to fix one nail. Absolutely crazy. Bad service. read more

We were so happy with our experience at this salon and will definitely go back again. The staff was pleasant, helpful and did a great job on the acrylic manicure. read more

This was the second time I've been here. They are so slow & overpriced. I'd rather go to Town Center/

I went here for a spa pedicure and a basic manicure. Pedicures range from $25 to $50. This nail salon is essentially brand-new on the inside, very clean, and they have nice massage chairs. The ladies were quite friendly and they accept walkins. They also have a very good selection of brand-new nail polishes. All in all, I thought it was a good experience. There were a couple quality issues that I identified in terms of the shape of my nails and the woman addressed them right away with no hassle. I would definitely come back. read more

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Amazing customer service SO CLEAN Best massage chairs Can't beat the prices Attention to detail was spot on New go-to nail spa! read more

I've been a loyal customer for 5 years after trying several of the other nail salons in Jax. I've never once doubted their cleanliness or attention to detail (Nails + waxing). Courteous and professional staff without being pushy or looking for the upsell. Very reasonable prices. read more

Updating based on visit to another shop. For second ever pedi.....this shop gets it done, but without the little extras....

Past experiences at this nail salon have been decent, so I returned (as a single mom-educator this was a splurge day) I asked for acrylixs natural as you can get short..pale pink. From the get go the man was very dismissive and very irritated I could not relax my hands as he nicked my cuticles the entire time with his tools. He slopply applied the gel and yanked pulled my fingers mumbling . I was unable to understand him due to language barrier. I told him about 5 times i needed shorter nails..he dismissed. After witnessing my pagent 1980 press on nails emerging.. I begged him to even them out -they are crooked! He scoffed told me he does good..The one woman working noticed my unhappy demour and walked past several time and stopped -but didnt intervene. I am NOT confrontational by nature...holding back tears I paid $40!. UGGGH read more

RECOMMEND? YES This is now going to be our family's nail spa place. PLACE: quite, calm STAFF: quiet, inside voices were used if the needed to coverse MUSIC: crossover classical, instrument TV: volume is just under the musics volume MASSAGE CHAIR: lots if options such as full back. mindtbode or back stress, and some seperate individual preferences PREP PRIOR TO POLISH: in addition to what other nail places offers, they cover legs with warm towel, they also use warm stone to massage legs, new wrapped instrument is used for nail cleaning SERVICE: I had the gel pedicure AFTER NAIL POLISH: manual back massage is given automatically read more

Came in today for the first time and I'm happy ("happy"...see what I did there? ) Friendly staff and the woman who did my pedicure really took her time with me BUT it was also not that busy so I don't know what the experience would have been like if it was. I def just deleted another nail salon review that I did because they were great the first time then not so great the second time so hopefully this review stays here but so far so good. I'd come back read more

Granted it has been a while since I was able to get a pedicure (lost toenail-long story), so I got the callous treatment. Unfortunately she took off more than the callous in one toe! OW! Out of the four times I've been there, I've only been satisfied once. My own fault; I know. But they are nice. read more

Horrible experience. We had an appointment for 1 pm today and the staff saw us standing there and never acknowledged us. I had to speak first and say, we have a 1 pm appointment. The guy says" just sit down and wait!" REALLY? That's why I made an appointment? I left. Don't give these rude people your money or business. read more

First time ever here. The prices are too high for what you get and the service. I called ahead to ask how much a Gel Fill was and she replied "You will have to wait... okay.. bye" with no time for me to respond and hung up. The guy that did my nails rushed the entire thing, putting me in major pain for an hour. When I pulled my hand away several times from pain he huffed and said, "Oh my god." THEN, I get to the store, and I received the same answer. Very rude and unprofessional. They also claim they clean their instruments with an Autoclave Sterilizer, but I witnessed them solely wiping them down with cloths. First and last experience here. Just AWFUL. read more

I go once every two weeks! If I had the money for every week I would do it to. This place is my break away from home and work. I have tried all of their different pedicure spa treatments. They are all so amazing. If it's your first time ask for an oriental spa. read more

I'm extremely pleased with my nails after going here. The nail tech really took her time and had a positive attitude. She did exactly what I asked. I will definitely be returning. read more

Inconsistent and more expensive than most places . I was told to "not complain" when I said I didn't want a certain tech . Some of the techs are better than others -but it's just your luck that day. Wax treatments are all good read more

This place is a little more expensive than any other place I've ever been to around Jacksonville, but it's soooooo worth it. It's clean, quiet, relaxing and they do an amazing job. I almost don't want to write a good review just to keep this place to myself, but in all seriousness, I would definitely recommend this place to ANYONE! read more

My daughter and I love this salon! We have been there only a few times now and are very happy with our outcome each time. Very friendly service and great prices. Definitely our new spot! read more

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tried out a new nail salon today with my boyfriends mom. called them and asked if they could do 2 full sets of acrylic at the same time and they took my name and said come on in. when we get there, I got seated and the only male there started on my fingers. I told him that I wanted them medium length and square and thin, very similar to the tips that he had already put on my fingers, and long story short he cut them too short and the shape was unacceptable for what I had asked for. barely any of my nails are even. my boyfriends mom didn't even get called up til mine were done and her nails didn't even get to get polished because the acrylic itself looked so bad and it wasn't even smooth by any means, plus she asked for skinny round nails and received square with rounded sides. very unhappy with the service provided, and also didn't get the discount they have shown in the window for 10% off. read more

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I've been a customer here, since the 1st day they opened. They do amazing work , everyone that works there, is always so nice ... The salon is always spotless, they really do go above and beyond with sanitized tools , and they only use top of the line products.. If you haven't already give them a try, you won't be disappointed.. I can almost guarantee after one try, you'll be a returning customer for sure .. read more

My daughter went to get her nail done yesterday for home coming, a gentleman put her nails on crooked and moved her to another lady. The lady noticed they were not straight and ripped them off. As you can imagine this was very painful. Well she put on another set and let's say she might as well left the first set on. They are horrible and all a different shape. I would not bother to call them and ask them to fix them because her fingers are so sore. Will not be going back. read more

Happy Nails & Spa - Nail Salons Near Me - Jacksonville, Florida

Always feel extremely welcomed! And not to mention they do a fabulous job! Tried several places and Lee coming back since they're the best! These are my newest nails read more

Happy Nails & Spa - Gel polish - Nail Salons Near Me - Jacksonville, Florida

Depends on who u get. I just had the worst pedicure ever. I tried to give them another chance. She barely even touched my feet/ I had to have her file them better because they were not filed smoothed. Very disappointing and a waste of money. I basically paid $23 to have my toes painted. read more

Turns out the techs aren't well versed in SNS. I've had to move on to a different salon