Updated: So, after my first experience I had to update due to owner. I was very disappointed with…read morethe overall experience I have had with Manny , the owner. I had purchased a living social deal for a month long aerial. During Hurricane Irma, the studio was closed for two weeks, due to lack of power. I had about two weeks left and when I had text the owner to ask if they would honor at least one week of what was left and his response was a flat no. Then they proceeded to ask me, via text mind you, if I had to pay my bills during the hurricane, because they did and that is why they couldn't honor the time I was missing. Now I had also purchased a voucher for a friend as a gift, which she used months after the fact. I wanted to go join her for a class, which I then paid out of pocket. She got sick so that day I canceled via the Mindbody app. I had called two hours before the class to see if I could apply the credit towards another class and no one answered the phone. When I was finally able to get a hold of someone, the owner, it was after the class and he rudely informed that I was not allowed a refund since I had canceled less than six hours prior. Had I known I wouldn't have gotten and refund and had they answered the phone when I initially called twice, I would have gone to the class without my friend. He then proceeded to tell me that it was not his fault that I was irresponsible. I told him I would gladly pay a fee for canceling within six hours, but would like to have part of what I paid honored and yet again he proceeded with the fact that the rent needs to be paid and that it was not his problem. I had told him that I was trying to refer business, but seeing the two experiences with him, that I would no longer be doing so.
My friend also had another bad experience with the owner, Manny.
Overall, the level of unprofessionalism and lack of customer service has made me update this review to the one star you see. This does not reflect the instructor, Scarlett, who was extremely nice, but the owner, Manny is killing his own business with being the way that he is. I will never go back, nor will I ever recommend anyone to this place.
What an amazing workout! Ladies and gents, if you're looking for a unique way to workout or just incorporate something new into your regular routine, then this is a great option!
I came across this studio on Groupon, which offers unlimited aerial silk classes for a month for $40.00 (totally worth it).
Now the studio isn't very big, but they can accommodate up to ten people per class.
Our instructor, Scarlette was great! She took her time to warm us up and to explain everything we were doing. We ended up doing 3 stretched and about 4 other poses.
Now it will kick your butt since you are fully using your body weight and full body power to do all of this, but you will feel great once you're done. It's definitely a full body work out.
They do offer other types of classes and you can check them out on their website.
I'll definitely be using my Groupon to the fullest :)
