I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

Had the misfortune of dealing with a flat tire and North road wasn't exactly my go to at the time…read morebut because it was nearby, convenient and they miraculously had time to squeeze me in, I took the jumped at the opportunity - and boy am I ever glad that I did. They were friendly and quick to accommodate. I dropped off my car walked home and waited for their call. He quoted me about an hour and the whole service probably took 1.25 hours. When I picked up my vehicle the kind man informed me that he sealed my tire and pumped up my spare tire to its correct pressure. The best part about all of this was that it cost me under $30! Thanks for your great prices and services!

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

I brought my car in for an inspection and was offered a…read morecomplimentary loaner while they checked it. At no point was I told there would be a charge for the inspection. When I returned to pick up my car, I was surprised with a $315 bill with no prior notice or authorization. I had no choice but to pay to get my car back. I've had inspections done at other shops in the area at no charge. This lack of transparency is unacceptable and not in line with BC consumer protection standards. I contacted them directly to resolve the issue and over a week has passed with no response. I've since opened a dispute with my credit card provider. I rarely write reviews, but I felt compelled to share this experience so others don't go through the same situation.

Horrible customer service. Gave the shop 2 weeks notice prior to leaving my vehicle with them. Took…read morethem 4.5 days to even look at the issue. Claimed that my transmission had issues so that they would not have to do the work on the differential. Lack of honesty and knowledge. Vehicle was in worst shape leaving their shop than it was when I dropped it there. Do not go here unless you like being beat around the bush.

From the owner: Free transmission diagnostics and free courtesy carsread more

Been here a few times now and the service is great. Nigel explains what they are going to do and…read morekeeps you up-to-date. We had an issue with a high pitch noise in my wife's vehicle. He did a quick test and was able to determine the issue. He explained what needed to be done, provided a quote and timeframe. When they finished, the quote was the amount we paid, and the timeframe was spot on. No more noise when driving the vehicle. We have been taking my wife's car here for regular maintenance since. Recently came to do an oil change and check a potential steering issue. He did an inspection of the steering but didn't find any codes/issue so didn't charge for the inspection. Only paid for the oil change. We recommend this place for mechanical issues and regular maintenance.

I woke up to go to work and my car wouldn't start no matter what I did. I ended up calling 7 or 8…read moredifferent shops but each and everyone told me that they were booked for up to a week and they wouldn't be able to see me so I was really stuck. When I called protect auto they were courteous helpful and we're able to see me that very same day. The guys were super friendly and got it done with little to no fuss if you're ever in a jam I suggest protect Is tack auto they really know their stuff they're great

I own an old Yaris, which had some issues due to someone's mischief. Once an ICBC shop told me…read morethat the dealership did not have the particular part. When I brought in my car to Shingo for an oil change today, he fixed this issue by using his carpentry toolbox. He is creative and a man of solution. He charged very reasonably as well. He is very sincere to help. Once I brought a second hand car to decide if it would be a good choice for me. At some fee, he inspected the car very well. Thank you Shingo for all your help.

We just had our Honda 2009 Fit serviced and really appreciated how well it worked out. Shingo was…read moreprofessional, and completed the service on time and at good value. My wife and I separately were amazed at how smooth it now ran, and seemed so quiet as it was some time ago, forgot how cool it was before. We will be back, and also for our CRV in the near future. Quite a nice difference from the dealership.

Excellent service all around!…read more I brought my SUV in to be detailed, and arrange to have it sold. Joseph was very helpful guiding me in selecting appropriate service options. He also gave me a discount and added an engine steam cleaning service at no extra cost. The results looked as beautiful as new. He carefully photographed the car for sale and documented the few flaws that could not be corrected without more detailed work. Best of all, he sold the car at my asking price within a week! I plan to sell another car soon, and I will definitely choose this business again.

Good customer service! Simon was knowledgeable and accomadating. The team is good. Would definitely…read morerecommend them

Whoever answered the phone answered "Hello" which made me think I had the wrong number. I asked if…read moreI could get booked in for a diagnostic and he asked me some basic questions. I responded and he laughed a little and said "I'm kind of busy, sorry." I don't understand this interaction really, I'd asked if I could schedule an appointment which would have meant next available. Really weird.

Allen is very personable and knowledgeable. I'm very happy I found him. He helped me over and…read moreabove to fix my car and also was accommodating. I noticed other customers there were happy ones as well. And he remembered my name! That's talent!

I'm glad I read the reviews before coming in here. The guy who guided me onto the hoist was exactly…read moreas advertised, and knowing it was him, it cracked me up. If you aren't familiar with shops like this, I can totally see how this would be off-putting. So - buyer beware on that point. John at the counter couldn't have been easier to deal with. Fast, efficient, friendly. Overall these guys are here to do one job, and that's fix your exhaust in the most expedient and reasonable way possible. I'm sure they do other things too but the exhaust on my Q5 broke in half and I needed it welded back together. That's what I needed and that's what I got, an hour later. No upsells, no BS.

Took my truck here after my muffler fell off. No…read moreappointment, but they took me in and had me back on the road within 45 min. They explained my options for muffler choices, and happened to have one in stock that fit. 100% would recommend this shop to everyone.

I've been to many auto maintenance shops but this place is by far the best. Exceptional service and…read moretons of knowledge coming from a lot of experience. Christina and Joe runs the shop and they provide genuine feedback and advice. They never try to up sell you for anything that is not necessary, instead they will actually take their time to go over the conditions of the car with you, explaining what's good or what is recommended. I have been taking my cars to them for several years now and every time I get it maintenance, I can definitely tell the difference in how the car runs. Unlike other shops, they try to provide more of a personal rather transactional relationship to their customers. Referred few of my friends to go here and they also love it. Highly recommended especially if you're someone who doesn't know anything about cars. Also recommended for anyone who actually cares about their car. It's a no brainer 5 star!

I dont like taking my car to others, but this was beyond my abilities. Joe was highly recommended…read moreand I got quotes from a few places. He was one of the least expensive and he is a good guy, you'll see when you meet him. He did a good job and my car has been smooth as butter for the past few months.