Wish i could do no stars. There staff member philip is terrible just a rude salesman i don't…read morerecommend this business to anyone they do not care about customers at all

I had an amazing experience working with Prime Auto Group. I've sold a car through this business…read moreand purchased one. Great experience both time, I'd highly recommend!

I had an excellent experience buying from this dealership. No pressure sales staff was fantastic to…read morework with. The financing took just a few minutes and they got me a very competitive interest rate. I appreciated their hospitality with an excellent waiting room that even had snacks! I'm happy with my decision to stop in and check them out. I made a great purchase. 10 out of 10 would recommend!!

I cannot recommend NexGen enough! My spouse and I bought a beautiful 2018 GMC Sierra from NexGen…read moreand had a wonderful experience. Dylan was very helpful throughout the buying process and helped us get an awesome interest rate that other dealerships said they wouldn't even be able to get close to before we found NexGen. We pointed out a few small things we noticed when we found our dream truck, and one of the employees said they'd take care of us after we bought it since we wanted to take the truck home the same day. The owner, Mark, stood behind the truck and took care of those few things for us after we bought it even though he wasn't present when the staff member said they'd fix those few things. Most used car dealerships would have said "no used vehicles are sold as-is". We will be recommending NexGen to everyone we know and we are definitely life-long customers!

Love my Mercedes that I bought here, hate the service at this dealership…read more We bought my car used and it had a few little issues with warning lights not going off (the SOS alert--the Euro equivalent of OnStar). The sales guy promised to fix that and a bunch of other things...but the moment we signed for the car all the promises evaporated. I know. I shoulda got it in writing. Salesdude is now retired. This year, we had a problem with the ignition. We knew exactly what needed to be done but didn't have the tools/parts to do it--so we took it to the dealer. We told them what services we wanted performed, but they still charged us for expensive diagnostic work. They also left (completely non-ignition-related) parts of the engine only loosely attached (i.e. caps, plugs, etc.) and in some cases not connected at all. They also stated that they would clean/detail the car as a complimentary service--which they didn't do, but whatever, we weren't expecting or paying for that. And then... ...things started breaking. I'm not saying it was the dealer's fault, but it's a really weird coincidence that I had NO problems until that one, and after we brought it in, there was a veritable onslaught of minor issues (all of which, thankfully, my husband was able to repair himself). Repair costs are also incredibly expensive. That's typical with a dealership mechanic, though. Maybe I'd purchase another car from them, but I'd be sure to get every promise in writing before signing anything. Smarmy.

I have been doing business with Maplewood Imports, now Mercedes of St. Paul (aka Morrie's) for…read moreabout 20 years. It is always such a pleasure to go to this dealership. I have never received anything but excellent 5 star service. Just this past week I received the same excellent service with their personal "white glove" treatment by Service Technician (Jeff H.), Service Advisor (Tony A.) and Service Manager (Justin M.). So many other businesses can learn from your model of customer care. In a nutshell, I just want to say THANK YOU. Keep doing what you are doing. It is worth the price. My best to all of you. Greg N.

I have had to use a towing service a handful of times in my 33 years. I always hate calling tow…read morecompanies/garages. I never know what I am going to get. Normally I get a rude person that seems annoyed. This was not the case. I wish I could remember this gentleman's name but he was amazing. He made it out to me within 20 minutes, told me what was wrong with my car (what to tell the shop as I am not even a little handy with cars), and had it moved right away. I did not know he only took cash Which I did not have on me. No worries, brought me to the gas station down the road. Wish more people were like B & K towing. Phenomenal customer service!

Brad was very quick and helpful! I needed a tow from Saint Paul to Hastings and he made it happen…read morebefore the inevitable snow emergency hit, highly recommend using them for your towing needs!

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

I contacted this place after I found it on the list of the top 10 auto repair shops in the Twin…read moreCities. They were very interactive and they answered my question about my transmission in a very objective way. They hold a certain certification for n auto mechanic that many repair shops brag about being the standard. They even offered a free inspection on my transmission and my car in general. I made an appointment went there and indeed they did in an inspection for free and they discussed with me the products they can offer. I'm planning on taking my car there this winter to change the brakes. They texted me the inspection result and it agreed with my Toyota agency inspection done last month. The manager Alan took his time to discuss little details with me. The front desk lady was very courteous and very professional Despite me having free inspection. They even install starters and digital ones too , linked to smart phones. Parking lot Was ample but the waiting room is small just a few chairs since they have loaner cars for customers not to wait too long. What really surprise me was the restroom I thought I was in a four stars hotel restroom: it's so well maintained nice exceptional decorative touch and cleanliness for car repair shop.

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

Don't go here for a trailer hitch. It took two trips because they forgot to order the hitch, then…read moresaid they'd give it to me for dealer cost. When I paid, it was $20 higher than the quote, and they hadn't added in the tax. The total bill at "dealer cost" was the UHaul price. The install without electrical took almost 3 hours; it makes me wonder if they just took it to UHaul. It wasn't a complicated job and I should have just gone to UHaul myself; it was closer to home and the total experience would have been less time. Lesson learned. UPDATE: I called John P. about his reply. When I made the original appointment Ryan wrote down one number of the VIN wrong. We corrected it the next day, but he forgot to give the correct VIN to whomever ordered parts. He was pleasant and fully admitted his mistake and offered me to do the work at the dealership cost. While I was really frustrated about a second trip, I liked how Ryan was a stand-up guy and owned the mistake and made amends, so I went back. John hadn't investigated any of this but I did like that he mentioned they took off the exhaust because the car was louder than normal. John turned me over to Deano and he offered to send a runner to my house to pick up the car and look at it. That solved my two issues; driving distance and time. They dropped the car back off a couple of hours later and it was back to it's normal sound level. Deano called and said they found the heat shield bolts in the front of the car were rusted and coming apart. They wired it up the best they could. I'm guessing either by putting the car on the lift or messing with the exhaust was all it needed to loosen the heat shields. Kudos to Ryan and Deano. I still feel this was a high end shop doing a simple job; it looks like they do a lot of body and electrical work. Felt like I was going to a plastic surgeon to have my nails painted.

The only good thing I have to say about this company is they gave me my money back. It only took me…read moreswearing at them in front of my 2 year old to get it. If you need a truck topper, save yourself the headache and months of wasted time. Go somewhere else. Anywhere else.