1. MGG Exteriors

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MGG Exteriors

4.3 (3 reviews)
Closed • 7:00 am - 6:00 pm

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Attic inspection

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1 year ago

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Elizabeth M.

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1 year ago

Not happy with the estimate, not explicit enough for a $1000 increase from the total price to the sub total ? Weird.

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Elizabeth M.

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2 years ago

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Comfort Windows & Doors

Comfort Windows & Doors

(29 reviews)

I had a custom picture window made...was told it would take roughly 3 months to make, but was…read morehappily surprised when I got a phone call from Joe like 45 days later,saying the window was done and ready for pickup. I have nothing but good things to say about Comfort Windows and Doors. Everyone was friendly, accommodating, and I didn't have to chop off an arm or a leg to afford the window. (Just a baby toe) hahaha 5 stars all around

If you are looking for windows, look elsewhere. We had the representative come on May 14th to look…read moreat the windows needing replacing. We finalized everything on May 15th to include putting 2K down and signing the contract that stated the estimated lead time is 12-14 weeks. Comfort did not send out someone to do the final measurements until June 8th. I started to reach out in September inquiring about the status of the windows. Initially they were waiting on one window, then they were waiting on the truck. Finally, the windows were delivered to the local warehouse on 10/5. Mind you I have a newer build, cookie cutter house, they are not some crazy dimension windows. We then were scheduled for 10/26 for the install. I was sent a text to confirm on 10/23 to remove all window treatments and furniture near the windows. I was also told they would arrive between 8:30a-9:30a. On the installation day at 8:53a (after they were already supposed to be there or arriving) I got a text that there was a "family emergency" and our install would need to be rescheduled. This is of course after we took the day off from work to allow access to our home. It is now approximately 24 weeks since we signed the contract with no windows in sight. Comfort will argue that the lead time starts from the final measurement, which is still 20 weeks, blowing the proposed 12-14-week window out of the water. We have now been rescheduled for 11/10 which is an additional two weeks away. If they show this will be a total of 26 weeks to get 4 windows installed. I don't care if these windows are the best windows this planet has ever seen, after this entire experience I would NEVER do business with Comfort again, nor would I recommend them to anyone looking. My in-laws went with another company, ordered their windows after us and they have been installed for months. Comfort doesn't care about the customer, they are corporate greed at its best. Selling too much of the product (an expensive product at that) and not holding up their end. Do not buy windows from Comfort, who knows when well see ours

Klaus Roofing Systems of Upstate NY

Klaus Roofing Systems of Upstate NY

(14 reviews)

I'm sure Klaus Roofing will respond to this review by placing the blame elsewhere--that has been my…read moreexperience throughout this entire process. I rarely leave negative reviews, but my experience with Klaus Roofing was extremely disappointing. They failed to complete the roof repair as outlined in my contract, and the improper repair resulted in a roof leak just a few months later. Rather than taking responsibility, they blamed my attic insulation, even though the issue was clearly related to their workmanship. They also damaged my shingles and siding while attempting a temporary fix without my permission. Communication was beyond poor, and scheduling repairs to address the roof and siding damage was frustrating. I never received a sincere apology or any real accountability. In the end, I reached the point where I refused to have this company back on my property. That was my decision, and it will cost me more in the long run, but I no longer had confidence in their work or customer service. I would give zero stars if I could.

Great service, happy with the results!…read more Quoting and scheduling was a breeze with Lexi. Klaus came in significantly under other local quotes and it was a no brainer to use their service. The schedule was delayed a day due to rain, however they arrived the following day right on time, and the entire process was completed in one day. I scheduled for this on a Monday and service was completed Saturday. Quick turn around! And they left my home and lawn area super clean. My only nitpick is their trailer stayed on my property for 3 days after the work was completed, this was just an inconvenience. Otherwise, I was extremely happy with the service and my roof looks great.

MGG Exteriors - roofing - Updated October 2026

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