The owner is very clear, detailed, honest, thorough, and professional. He listens carefully, responds to your inquiries, and provides a variety of alternative advice and options with justifications as to what should or should not be done to protect your investment and to ensure your choices benefit your short and long term goals and RoI. His reputation in the area is well established, owns property in the area, has worked on residential and commercial projects in various areas, knows the local building inspector, boards' expectations and provides clear guidance for next steps. He is genuine. Provides a detailed line by line quote so you know exactly what is being done, what you are/are not charged for. Estimates are for "worst case" scenarios. He makes himself available to address questions and made me feel valued. He educates clients to be able to make sound decisions on your investment. Amounts are very reasonable for the work described. He allows customers to have buy in throughout the process while providing guidance as needed. Most importantly, we immediately connected, felt like someone we could trust and knew we wanted to work with after our first encounter. Our perspectives were heard, we could collaboratively work together on options to consider. We were not rushed. He never made us feel pushed and did not badger us, interrupt our professional or personal lives and made our vision become a reality. We would definitely recommend their services to our closest friends and family. He is the best construction professional we have had the pleasure to encounter over the last 37 years of home ownership within three distinctly different areas of NYS. We are very happy to have done our research to have found them. read more