Great customer service. Had a problem with a challenging installation and it was fixed with great…read moreservice and a timely response. Amazing lives up to its name in this household.

I recently purchased a used glass display cabinet off of Craigslist. It had warped, dirty and…read moredisgusting plywood shelves. As part of the rehabilitation of the case I purchased new glass shelves from this company. They were very friendly to work with over the phone, and when I arrived in person they were even more helpful. The purpose of my display case is to store model trains, and they had a staff member who was familiar with this hobby so we chatted about that for a while. The two glass shelves were quoted a reasonable price, and they were ready to pick up within a day or two. When I got them home, however, the didn't fit. I had ordered them based on the dimensions of the warped plywood, and they were about 1/16" too long. After talking with them on the phone about it, they offered to cut them shorter (and didn't even charge me despite me offering to pay them for this additional work). Again, they were done within a day or two. The only downside that I can think of is their hours: M-F from 8-4:30. That is fine if you work or live near there, but I had to go on my lunch breaks and that was a bit of a hassle. They are surrounded by chain link fences and gates so easy after-hours drop offs or pick-ups aren't an option.

Replace a broken window I had on my porch and did a great job. He was fast and efficient, and I…read morewould definitely recommend him to anybody. also gave great customer service and was clear & precise on the estimate as well..

Great Handyman who installs windows and doors. The owner installed a shower door. He showed up on…read moretime, made contact the prior day of our appointment and did a great job installing the glass door. He was quick to get back to me with questions I had including price and date of installation.

Ben did an excellent job cleaning the large, heavy windows in my old brownstone. His price was…read morereasonable and he was prompt, professional and very personable. I will hire him again.

Outsanding.....after 20 years I have finally found my gutter cleaing-deck/house washing- window…read morecleaning guy!

So pleased to have found Jenn. My wife and I had done our own painting for years and are very…read moreparticular about work done in our house. Jenn's work is impeccable as is her personality. She shows up on time or early; makes great suggestions on the work and is great to have around. We've used her for two painting projects as well as some Sheetrock repairs on our sun room. We'll be using her again and would recommend unconditionally.

It was such a pleasure working with Jenn! She is incredibly professional, polite, and friendly. She…read morearrived on time or early every day, and the quality of her work is fantastic. She kept us updated throughout the process, and offered suggestions to ensure the best results were achieved. We could not be happier, and cannot wait to tackle another paint job with Jenn.

Our gutters were completely clogged and several days of heavy rain caused water seepage into our…read morebasement. I called this company on a Friday afternoon during the rainstorm and they answered and offered to send someone out the very next day for an estimate. He showed up on time, the estimate was fair, and they managed to squeeze me into their already busy schedule just three days later. They arrived within an hour of their quoted time (they send me a text letting me know they were on their way), which I don't fault them for as I was just happy to have them show up. They took lots of pictures before and after, and yes... our gutters were clogged. Not anymore though! The staff I walked with were very friendly, and I am really thankful they came on such a short notice. Thanks!

To say I am disappointed with my gutter installation is an understatement. - especially since I had…read moresuch high hopes for working with The Brothers That Just Do Gutters. The sales person (Jake) who came out to Niskayuna to provide an estimate was very friendly and said all the right things about how TBTJDG values their customers and works to retain your business. We agreed to a scope of work and paid a 50 percent deposit. On install day, the installer decided the scope of work needed to be changed, but didn't bother to contact us to discuss it before moving forward. The result was disastrous. I returned home from work to find two down spouts installed on both sides of the entry in the house in a very odd and unsightly manner. Imagine two very long wings coming out from the side of your house. Upon discovering this, we contacted Jake and he came out to review the situation. The fix we came up with was to extend the unsightly down spouts underground. They had the audacity to charge us to fix the mistake and to make matters worse it still took at least 3 weeks and several calls and text messages for someone to show up to complete the job. Today 2 installers who clearly have little or no experience doing this work showed up and things quickly went from bad to worse. We waited and watched patiently while they lacked the proper equipment and tools to do the job and had to leave several times in search of materials to complete the job. Six hours later we're told that someone else from the company will need to come back to complete the job because these installers were not comfortable with the results. Well guess what....neither are we. I typically don't write reviews good or bad. However, I've remained professional and cordial throughout this several week process, but this is utterly ridiculous. I feel sorry for the installers that came today. They needed guidance and tried to call their boss who couldn't be bothered to pick up the phone or call them back. Ultimately, the job was completed to the best of their ability. One would think that since the initial work didn't go well, they're send experienced installers capable of making things right. I say again, ridiculous. Buyer beware.