I needed a genie boom to cut down a large pine tree on the weekend. Bigfoot answered the phone…read moreevery time I called and scheduling was a breeze. The lift was delivered Friday and was picked up on Monday while I was at work. The lift did everything I needed it to. I had a great experience with Bigfoot rentals and I will be using them again.

Rented a backhoe for 1 week. We live in a very rocky area so very unhappy that when returned they…read moreexpected us to buy them not only new tires but a very expensive ($2800) upgrade from what was originally on the backhoe. We finally settled on $1200 towards new tires. I would not recommend renting anything with tires from this company. Unfortunately we had already told a friend that their prices were very reasonable and they rented a trailer. It had bald tires and two of the tires went flat on the trip home. Bigfoot refuses to help in any way so our friends are having to go to Les Schwab for help. Would not recommend this company.

I have rented from 5G several times. I've always received…read moregood service and they know their equipment.

My partner and I had a very stressful situation necessitating a few of 5G's tools last minute as…read morewell as a few minutes after they closed. We felt like a burden but the staff was super friendly and empathetic. We had some questions midway through the rental and we received assistance promptly. We'll definitely be going back for our future needs!

I've been renting from these guys for over 15 years. They have always been awesome to work with…read moreand I've never had a problem with any of their equipment. This weekend, I had a skid steer quit working on me and the manager called me after hours, on a weekend, and offered to deliver a new machine to my house. The customer Service is just phenomenal. I will continue to use this company for all of my rental needs.

With the experience I had here if I could give more than 5 stars I would, staff went above and…read morebeyond to cater to my needs as a contractor, I am looking forward on growing a working relationship with these fine gentlemen. nice machines, very clean and well serviced. if any of my friends or family have rental needs, they are defiantly getting the referral to pro because I know these guys will treat them like family, grade A RENTAL SERVICES

Thank you for helping solidify my review in regard to your lack of customer service. Rather than…read moreengage further, I will only point out a few of your comments in response to my review. Thank you for helping me bring your behavior to light. "You shouldn't text and drive". Unprofessional response. "I remembered very little about the situation". As an owner, you should remember. "Called to see when trailer would be back because another customer was waiting". Customer waiting because you double booked and forgot. "I would do what any man does and discuss it face to face". Not what an owner should say to a customer. Especially after I did come in originally to discuss face to face. You must have forgotten that as well. "There was no cussing, unless you are a mind reader, then you may be traumatized ". Doesn't get any more professional than that. "Its rare that I am unable to find common ground with someone". You've said this in other reviews, so that would suggest that its not rare. Your customers have mentioned your poor behavior, poor equipment quality, and overcharging. I had hoped as an OWNER, you would take ownership of your mistakes and make things right for your customer. However, your response to my review says it all, and will hopefully help others considering your services to think twice.

Very friendly staff and helpful. Inside the office and in the yard. In fact they lent me a hitch…read morebecause I had the wrong size. Price for my 4 hour reach lift was awesome. Thank you

Terrible customer service and faulty equipment. Rented a…read moreBobcat with auger to drill fence post holes twice! The first time they had to come out and replace the machine because it would stop digging. Then 3 weeks later we rented one and again it stopped digging. Called Jordan to have him bring another machine. He offered a completely different walk behind machine that couldn't do all the things we needed to do. Called again and no answer, next day called and texted and no answer again. Third day finally got a answer when I said come get this POS. They charged me for the whole weekend and I only was able to use the bobcat for 6 hours after paying $500.00 for 3 days!! I had over 100 holes to dig and we got a total of 6 done! Sad! What a ripoff!! Never again, bad customer service and terrible equipment. Their excuse was WE didn't know how to run it! LMBO. My operator is a certified heavy equipment operator for over 20 years and runs equipment including a Bobcats everyday for a heavy equipment company everyday as his line of work!

Clerk was a young man with little if any experience in construction. Told him what I needed to do…read more Response was a blank look. I suggested equipment that might work. He said we don't have anything like that. As I exited I saw equipment that would work in the corner of the room. Decided to find a place with more helpful and knowledgeable staff.

From the owner: Pro Rentals and Sales is a full service rental equipment company. No matter what kind of project…read moreyou're working on, at Pro Rentals and Sales, we have all the equipment you need to get the job done. From heavy equipment for construction jobsites to aerial equipment and contractor supplies for subcontract work, and lawn and garden equipment for the homeowner or do-it-yourself enthusiast! We believe that the key to success lies in our commitment to provide prompt service and competitive pricing, as well as offering an extensive inventory of high-quality equipment to get any size project done right.

We rented a walk behind floor sander and had a great experience from start to finish. The team was…read morepolite and helpful and the equipment worked well. They recommended the number of consumables like pads and sanding sheets and credited me back for those not used upon return. And the rental price was reasonable. I would recommend using Sunriver Equipment Rentals for your next equipment rental project.

From the owner: The greatest equipment rental company in the history of the world.read more