Very friendly staff and helpful. Inside the office and in the yard. In fact they lent me a hitch…read morebecause I had the wrong size. Price for my 4 hour reach lift was awesome. Thank you

I highly recommend this company. I rented a lawn aerator and was impressed from reserving it over…read morethe phone, to the friendly and knowledgeable staff, to the excellent instruction on how to use it and the condition of the aerator itself and the ease of return with a nice smile and polite thank you. Great customer service!

My partner and I had a very stressful situation necessitating a few of 5G's tools last minute as…read morewell as a few minutes after they closed. We felt like a burden but the staff was super friendly and empathetic. We had some questions midway through the rental and we received assistance promptly. We'll definitely be going back for our future needs!

I have rented from 5G several times. I've always received…read moregood service and they know their equipment.

I needed a genie boom to cut down a large pine tree on the weekend. Bigfoot answered the phone…read moreevery time I called and scheduling was a breeze. The lift was delivered Friday and was picked up on Monday while I was at work. The lift did everything I needed it to. I had a great experience with Bigfoot rentals and I will be using them again.

Rented a backhoe for 1 week. We live in a very rocky area so very unhappy that when returned they…read moreexpected us to buy them not only new tires but a very expensive ($2800) upgrade from what was originally on the backhoe. We finally settled on $1200 towards new tires. I would not recommend renting anything with tires from this company. Unfortunately we had already told a friend that their prices were very reasonable and they rented a trailer. It had bald tires and two of the tires went flat on the trip home. Bigfoot refuses to help in any way so our friends are having to go to Les Schwab for help. Would not recommend this company.

I've rented from here multiple times and these guys are awesome! I contemplated buying another mini…read moreexcavator, but for the price that they rent them, it doesn't even make sense to purchase. All their equipment is like new, never had an issue with anything. Even the trailers are like new. They were flexible with me on return times, hours, just the best place I've ever used for my construction company.

Rented a Bobcat with auger to drill fence post holes twice! The first time they had to come out…read moreand replace the machine because it would stop digging. Then 3 weeks later we rented one and again it stopped digging. Called Jordan to have him bring another machine. He offered a completely different walk behind machine that couldn't do all the things we needed to do. Called again and no answer, next day called and texted and no answer again. Third day finally got a answer when I said come get this POS. They charged me for the whole weekend and I only was able to use the bobcat for 6 hours after paying $500.00 for 3 days!! I had over 100 holes to dig and we got a total of 6 done! Sad! What a ripoff!! Never again, bad customer service and terrible equipment. Their excuse was WE didn't know how to run it! LMBO. My operator is a certified heavy equipment operator for over 20 years and runs equipment including a Bobcats everyday for a heavy equipment company everyday as his line of work!

Imagine my surprise when I received a "right to lien" certified letter from Hooker Creek on my…read moreprimary home. I had no projects or construction in process and I have never done business with Hooker Creek! Accordingly, after several attempts at contacting Hooker Creek, and my wife spending the better part of an afternoon with our HOA trying figure out what was going on, we discovered it was a simple address error on Hooker Creeks part. This is not the problem. The problem is when Christine Price from Hooker Creek finally responded and admitted to their error, I pointed out how much of our time Hooker Creek had wasted. Ms. Price became defensive, snarky and rude, unprofessional behavior I certainly don't need after an afternoon spent solving their problem! Despite a follow-up apology form letter from Hooker Creek, if Ms. Price is an example of their employee vetting process, I will not be doing business with them going forward.

I've used Hooker Creek rentals for some 25 years and I've always received great service and quality…read moreproducts. Have I had any equipment issues with their equipment, yes, but a phone call was all that was needed. They offered to send someone out but their instructions were gold. Jeff and some of the crew have been there for years, if not decades. Do yourself a favor and verify the reservation a couple days prior to needing it, as I'd do with any rental place.

stay away. all they care about is money. very rude salesmen. they lie and will charge you for…read moreeverything.

If you have a home pressure washer or air compressor that needs parts or repairs, this is your…read moreplace. A long established local business serving Lane County. The employees are friendly and extremely helpful and the prices are very reasonable. You can also rent a pressure washer to wash your driveway or house instead of shelling out money to buy one.