Great work and excellent customer service! Fixed my frozen laptop that I needed up and running.read more

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

I reached out late at night needing my iPhone screen repaired and was impressed by how quickly I…read morewas able to get an appointment--within the hour! Awab Metwally provided excellent service, clearly explaining the entire process. He came directly to my location in the Norcross area and replaced the screen efficiently. The repair was done with great precision--the phone screen looks brand new and works perfectly. Considering how fast he responded, the convenience of a mobile repair, and the quality of the work, the price was more than fair. Highly recommend

From the owner: 1. **Convenience**: We offer mobile repair services,…read moremeaning we come to your location—whether it’s your home, workplace, or a public place—within 45 miles of Lawrenceville, GA. This saves you time and hassle compared to traditional repair shops. 2. **Speed**: Our repair times are unmatched—iPhone repairs are completed in 15 minutes, and Android repairs take only 30 minutes. We understand the importance of your device and aim to get it back in your hands as quickly as possible. 3. **Comprehensive Service**: From screen replacements to battery fixes, charging port repairs, and speaker issues, we handle all types of phone repairs with expertise and precision. 4. **Free Diagnostics**: We offer free diagnostics to identify the issue with your phone at no cost, ensuring transparency and no hidden fees. 5. **Professionalism and Quality**: Our technicians are highly skilled and use only top-quality parts to ensure your phone is repaired to the highest standard.

My husband and I visited the uBreakiFix store located on Dallas Highway recently. When I walked…read moreinto the store I immediately noticed how clean and organized everything was. Josh, the employee that helped us, was with another customer but greeted us and was very polite. When we got up to the counter my husband expressed he thought the problem was with his iPhone's charging port. Josh examined the phone, agreed and took the phone to the back to see what he could do. When he returned to the front with the phone he plugged it up so we could see it was charging efficiently. Now, a couple days later, the iPhone is still preforming and charging much better than it had been. I was impressed with Josh's care, not only with the iPhone, but also with explaining to us the ins and outs. If My husband or I have any other malfunctions it's great to know we already have an excellent place to go with fabulous customer service and fantastic technical support.

I didn't even know this place was nearby. I trashed an iPhone that I knew was not repairable but…read moreinsurance needed to have it appraised. Called and spoke with Theo and he told me to come on on. Him and another tech did an extensive assessment and confirmed my suspicion. I was very impressed with the service and the detail of the estimate.

This my 4th phone that we fix with We Fix IPhones. My family…read moreand I are so happy with the services that they provide. They are transparent and they come to you. I'll be contact with you for another phone so you can fix. Thank you for the GREAT service you provide and coming out to my job today!

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!