Absolutely recommend against hiring this company. We asked them for a quote for a move within Manhattan, had them pay us a visit and asked them for a Certificate of Insurance. Two days before the move, I called them to confirm everything was in order, and they told me the insurance was not there and I had never asked for it.
The person on the phone suggested lying to our new building's management, mentioning we were "friends, or cousins" so they would not require insurance. Absolutely unacceptable. I asked him how long it would take to get it, he mentioned about a week. After I arranged with the management company to let us get the certificate late, I called MF again, they explained they would raise my quote and call me again.
Finally, they emailed (did not have the decency to call me) the day before the move, saying there would be no insurance at all. I called them, asked them to cancel, and the same person I spoke to the day before was not only rude but also indifferent about losing a customer.
Of course, they did show up on the day of the move at my door, apparently the moving team had not even been told about all this. Impressive.
Don't hire these people. read more