Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

Like most folks, there are some household maintenance that we don't really think about, like really…read morecleaning out lint. Who do you call? Dryer Vent John of course. He first asked me questions to see if I really needed his services. Per my answers, he really didn't see an issue. But I made an appointment just to make sure. John was super nice and answered all of my questions. The outside vent cover was super old and brittle and he replaced it. I was watching everything he was doing so I could learn. He pointed out some things to keep an eye out for, but with my setup he said that I should never need service. And if anyone said so, he'd be skeptical. I told him that's why I had his number in my phone. He provided a lot of value with the information he was sharing with me. Trustworthy and all around nice guy. I highly recommend his services.

we called Dryer Vent John to completely replace our old system. I left a message and almost…read moreimmediately got a response back. I provided the information regarding our situation and was given an appointment date for 2 days later. At that time I also received an estimate and was told it may come out a bit more or less depending on what the technician found. Tech Cady arrived as scheduled and did an excellent job removing the old and installing the new. it took about 90 minutes and came out to $100 below the estimate. We give Dryee Vent John an easy 5 stars! we would give more if they were available! Very HIGH RECOMMEND this company! Tom and Terri Walker Estacada

We had a great experience with this company! I sent out request on yelp for a request to have our…read moreair ducts cleaned. I had responses right away but Matt and his wife seemed to be the most reponsive and willing to answer all questions. Matt showed up right on time. Super friendly and professional. When I bought my house six years ago in my contract they were to have the air ducts cleaned. It appears that the house has never had that done as he found stuff from construction. The house is 19 years old. We have already referred him to friends! Thanks again!!!

I had my dryer ducts / vents cleaned last week. The two gentlemen who came out were friendly,…read moreworked quickly, and didn't even have to come inside to get the job done.

I had used Clawson for regular service for a couple years. When they had a 2 week wait and my HVAC…read morewent out at first I was concerned. Turns out this was the best thing that could happen. Upon the new company arriving they did an examination and noted there was an air filter that Clawson had never told me existed. It was apparent that they never changed it. He described it that the filter has a lifetime of dust. He said it looked as if it had never been changed in the life of the unit. I was so disappointed. They had never told me my ducts were dirty, never shown me my outside filter, and the place they put a filter inside didn't need it!! Why pay for the preventative maintenance program if it means nothing and they do not even clean and examine the unit? When I tried to call, the "answering service" picked up and would not even connect me to the office. I left a message but of course was never called back. Very disappointed I spent all that money and was totally taken advantage of. The repair due to their negligence was 1,000 dollars. Safe to say I am never using them again.

Hands down the most transparent, honest and reliable heating & air conditioning company in…read morePortland. Just take a look at their detailed invoice, trust me, not too many companies in this line of business give you this because they're hiding work or lack there of. We hired them during the 2021 heatwave when our AC went kaputs, they actually answered their phone and responded within 24-48 hours. They had us cold as ice in no time, not only did we appreciate the work ethic but we also purchased the year round maintenance package they offer, totally worth it. This gives up 2 complete tunes ups, which are really well done, again the details are in the invoice. Thank you Clawson and hard working technician Justin ! All & All ; Dear God I hope you read this review before you have a nightmare experience like I had prior to finding this company.

Really impressed with this company. I was able to get an appointment fairly quickly for duct…read morecleaning. Pricing was transparent and communication was excellent, and the technicians called when they were on their way and arrived right on time. While inspecting the ducting, they discovered a section that needed to be fixed. My home warranty would cover that fix, but only if I use their approved contractor. So I couldn't have J&M Services fix the duct nor clean the ducting that day. They ended up only charging me for the dryer vent cleaning that they were able to complete that day. They were very honest and helpful, and I will definitely be calling on them again for their services. Highly recommend!

I don't write many reviews but this company is excellent. I had a gas pipe ran to the island to…read moreswitch to a gas cooktop rather than electric. They showed up on time, scheduled the inspection with the city for the next day, and did an amazing job at a good price. The inspector said they did a great job with this and I can sign off no problem. Easy and smooth!

First off Steven Conner was great with explaining the whole process and what I needed and why, his…read moreattention to detail with the placement and clean looks was impressive. I can't say enough about the install crew Cole, Tyler and Justin, they were great because they took the time to explain any questions i had during the install and were very professional. I will be using comfort connection for my next project and would not hesitate to recommend them to anyone, overall a great experience!

technician Jeremy from COMFORT CONNECTION is reliable and honest. He troubleshoot & diagnosed my…read morehvac. He found the air filter were very dirty. Compared to the previous hvac ac company. they troubleshooted my hvac unit. "stated the line has no pressure and leaks" (Needs repair)

They were on time, very professional, super polite and amazingly efficient! They did a fantastic…read morejob cleaning our ducts and will definitely use them again!

James was great to work with, very friendly and had a lot of helpful advice. He took care of…read morecleaning our air ducts and dryer vents pretty quickly, and all at a very reasonable price.

Thank you Erik for going BEYOND the call of quality service!…read more For over 6 years Erik has not only cleaned and serviced the rather old furnace in our home, but also provided a level of service to my clients. As a Realtor I have to be very careful who I recommend. My clients trust that I will only provide referrals to them that either I am personally used and will continue to use, or that am willing to put my reputation on the line. There is no question that Eric of East-Wind Duct Cleaning not only meets, but exceeds the expectations I have of people I refer to others. You can count on Erik to to not only do a good job, but also to be open and honest with you on what you may need or not need. He is not one that will try to sell you a service you don't need. For example, on a recent home sale, the home inspector indicated that the furnace needed not only cleaning, but replaced. I tended to question that since at the same time this particular inspector had a friend standing by ready to install a new furnace. I called Erik for a second opinion since the furnace had been serviced yearly. After driving 35 miles, Erik quickly determined that the furnace was not only one of the cleanest he had seen in a long time, but that the furnace was in tip top shape - even the filter was clean. Erik left a complete report for the seller and the buyer without any charges. That kind of service you seldom will find. Thanks Erik!!

Horrible! I bought a groupon for this service. The man…read moreshowed up on the scheduled day and time. Was not pleasant at all. Walked through my house, said he had to come back when there weren't any children present. Rescheduled for a Saturday. He showed up, we showed him where all the vents and returns were. He asked if we wanted out furnace serviced for an additional cost. We thanked him but declined. From that moment on, he was horribly rude. Went through my house as quick as he could, leaving garbage and lint all over my home. Then just left. Did not even say goodbye. And....the vents and all returns are still dirty!!!!!!!!!! Horrible. Steer clear of this company.