Since the UPS stores closest to me didn't have notary services available that day since the staff…read morewho provide them weren't in, I ended up calling the Lancaster location to check whether they offered notary services and if someone was actually available. They confirmed there was, so I headed straight over. I was attended to almost immediately by Claudia, who prepared my documents and took payment (around $18, printing included), then handed me off to Rich, who took care of everything from there. The whole process was fast and easy, and I was out of there in no time. I'm very happy with both the service and the customer support I received from the staff here.

Had to drop off something and didn't have time earlier at my usual drop off so after I finished my…read moreappointments here in Lancaster I stopped by around 130pm. Parking is plentiful and the store is spacious however there's a sign in front that says to make a line outside if the line is to the door, so i hesitantly opened the door. I see that the layout of the store is probably the reason for this sign, it is not laid out that well in my opinion because the registers are to the right of the store, the left of the store has items for sale and some scanners, I'm sure this causes quite a bit of congestion and it causes the store to look messy and haphazard. Probably it would be better for the registers to be straight back and the two walls on the right and left to instead have things hanging on and the scanning stuff at the front. Then the lines could go straight back. Anyways on this time I came there was no line and the staff assisted me quickly. I was in and out within 3 minutes probably. As another yelp review noted, the most important aspect is for staff to be knowledgeable and helpful which they are!

Didn't even realize there was a UPS Store located in this plaza, but it's honestly one of the…read moreCLEANEST UPS Stores I've been to. I came in to get some documents printed, and the whole process was quick and easy. I really wish I had gotten the front desk employee's name because she was wonderful and made everything super simple. The only downside was that they didn't carry any stamps. I'd probably call ahead if you're specifically planning on stopping by to purchase stamps. Other than that, great experience and excellent service.

Needed a notary fast... couldn't find one even at our credit union. (Some banks have notaries that…read morecan help you out with this service.) After checking Yelp i found The UPS store. Drove 5 minutes, upon arriving I was seen right away. Great service!!! Highly recommend if you are looking for a notary!!! FYI....was a good price too. Especially being in a pinch.

I was looking for notary services and this location came up as the closest to my place, so I was…read morerelieved by how convenient it seemed. I checked online, confirmed they offered notary, and saw an option to schedule an appointment so I booked one for 1:30pm. Since I needed the service urgently I did try calling to see if they could take me sooner, but the phone just rang and rang with no answer. I was already passing through the area, so I decided to drop by anyway. That's when I saw a sign on the door stating they weren't offering notary services that day. I went in and explained that I had an appointment scheduled, and was told the person who normally handles notary wasn't in. When I mentioned that their online booking tool had shown availability, the staff (which were 3 people) didn't seem aware that customers could even schedule appointments through the UPS website. One woman did show genuine concern that no one had answered my calls and said they were likely busy at the time, which I understand. My main feedback is that the team should know what services their website is advertising, especially when customers are booking appointments for services that aren't actually available that day. Tracking incoming calls better would also save people a wasted trip. However I'd like to add tho that the woman who helped me was polite and apologetic, so I'm not upset about it. She even helped me locate another UPS store so I could get what I needed which was very much appreciated.

Never have any problems when I come into the store they're very nice always help me get my mail…read moreout. All the workers are very friendly the manager. Love the energy.

We do quite a bit of shipping and then of course Amazon returns. We frequent this place often and…read morethe staff is always friendly and they work diligently to take care of everyone quickly. They have all the shipping tools and supplies we need. Their pricing is comparable to other shipping establishments.

Nancy was extremely helpfuli would definit come here again location great next to Albertsons for…read moreeasy access

Latisha is the best! Great service with a smile…read moreReally good prices on the flat rate boxes Queue went quickly. "I'll be back!" :-)

I came in here to drop off a package. It's really nice inside, big and lots of room. There's also a…read morelady at a desk right up front that can help you with any questions. Super friendly staff, clean inside. Big parking lot.

Ricardo was so friendly and made sure I downloaded the app to save $10! Great customer service!!…read moreWhile I downloaded the app he helped the customer behind me at the next register to avoid customers waiting- he was so on top of his job! Great experience

Their Amazon drop off sign is over the regular counter. The girl with the 8 inch roots and bleached…read moreends was super rude and waited until it was my turn to tell me that when I was clearly holding packages. So, I go to the other side of the cooler separating the two lines, she helps the person behind me rather than starting my returns. How rude!

They do NOT have livescan services despite it being advertised on their window and listing digital…read morefingerprinting on their website. Lady inside was nice enough but wish I hadn't wasted my time driving here.

We've had a mailbox there for two years, have mailed packages and used their notary services. The…read morestaff have always been professional to us and other customers, even multitasking, helping other customers while we're sorting through our mail, so I'm surprised by other negative comments. When mailing packages I appreciate the extra effort taken to find the cheapest shipping solutions. Notary services and charges seem reasonable, and the notary was knowledgeable and helpful in figuring out the requirements of the documents needing signatures. It's a family-owned business, and we all have off-days which is the only reason I can think of for any negative review, but I've never witnessed anything less than professional.

Terrible Customer Service…read more This FedEx location has some of the worst customer service I've experienced. The staff comes across as rude, impatient, and lacking basic customer-service skills. Simple questions are met with eye rolls, blank stares, or an attitude that makes you feel like you're inconveniencing them. If a customer asks a question in the store, the expectation should be that the employee makes an effort to provide a clear and professional answer--not simply tell the customer to "look online." You work for the company, so you should have a reasonable understanding of the services you provide and be able to explain them to customers. I also had an issue where an address was entered incorrectly. When I pointed out the mistake and asked for it to be corrected, instead of simply fixing it professionally, the employee made a fuss and spoke to me in a condescending manner, as if I were a child. Customers deserve to be treated with patience, respect, and professionalism. Mistakes happen, but how you handle them matters. This location clearly needs to improve its customer service and the way employees communicate with the people they are there to serve. Based on my experience, I would not recommend this location.

Quality of customer service really depends on time of day you go there, mornings is usually best…read more However, I feel generally overall it is improved within the last few months. I am leaving a one star review because I really want management to see this: PLEASE INSTALL AUTOMATIC SLIDING DOORS!!!! It is such a pain when carrying boxes with both hands and yet still having to open the door. I dont magically have a third hand springing out of me whenever needed. Carts are hardly available, and the doors dont stay open for me to walk in like normal. Because of this, boxes will get caught on the door and fall right off. Very annoying!!!! I've also had damaged items because of this! People in general are too stupid nowadays to even be polite enough to open the door, cant rely on them. They'd rather just stop and stare aimlessly. Please consider having an automatic door, it would solve alot of issues coming here.

The guy was amazing!! We came in for live scan, and it's never gone that smooth. They do keys too!read more

Jake is so nice and professional! I drive up and he already has my mail ready for pickup. All the…read morestaff are just as nice! I really appreciate the service.

Minuteman Press LITERALLY Saved the day! They completed our project of printing and coiling (15)…read more2027 calendars for our small nonprofit dog rescue. The products are professional, high quality, and FLAWLESS! The Minuteman Press ownership, staff, and team are animal lovers who are kind, caring, compassionate, empathetic, and professional. The Story: Foothill Dog Rescue is a small nonprofit organization in Shingle Springs California (El Dorado County) who rescue dogs from shelters, foster them, and find loving forever homes for them. Foothill Dog Rescue is partnered with Folsom State Prison's New Paws On The Block program. A small program that consists of 9 incarcerated individuals, who are the cream of the crop among the general population, who are trusted with 4 of Foothill Dog Rescues Dogs and provide basic obedience and Canine Good Citizen training. This program has enabled Foothill Dog Rescue to save an additional 27 dogs in the 24 months that the program has existed. Wednesday September 16th is the external 2 year celebration of the New Paws On the Block. While incarcerated, and as a participant in the program, I came up with the idea to create this calendars featuring 12 of the dogs that our program has saved. 2 weeks later I was released due to exemplary conduct, and asked by the Foothill Dog Rescue team if I would be willing to undertake this project. I built my first draft in a nationwide drug stores website, but one calendar was priced at $35. I built a new version using Claude AI, and unfortunately my home printer was not capable of handling a project of this size, scale, and magnitude. I went to a national office supply store and they quoted us $365 for 15 calendars coiled and printed in regular paper, I called a local printing service who quoted us $625 for 20 calendars. Our Hail Mary was Minuteman Press, who graciously undertook our project and kept our dream of creating these calendars alive! Myself, and the Foothill Dog Rescue team, are beyond humbled, appreciative, and grateful to Minuteman Press, who themselves are a small local business, for their hard work, kindness, and generosity for completing our project. For anyone in the Antelope Valley, State of California, or anywhere in the United States looking for a company who provides a printing service for your business, organization, or nonprofit I would not recommend going anywhere but Minuteman Press in Lancaster California. They have the ability to ship anywhere in the United States, can handle a wide variety of projects, have a quick turnaround time, and are some of the most professional and kind people you can interact with! Great customer service, great support, LETS KEEP THEM IN BUSINESS!! From all of us at Foothill Dog Rescue, Thank You Minuteman Press!

I highly recommend this Business. Their product's quality are consistently outstanding. We have…read morebeen ordering flyers and other products for First Valley Medical Group for many years. Hands down for Mr. Pete Sr. He is easy to work with, friendly and attentive. Always a pleasure working with him and his team. Zelmo is an excellent graphic designer, detail oriented. They took our ideas and made them even better than we imagined. Not only did they design beautiful flyers, but they also delivered them quickly, saving us time and money. Best services in the Antelope Valley.