Didn't even realize there was a UPS Store located in this plaza, but it's honestly one of the CLEANEST UPS Stores I've been to. I came in to get some documents printed, and the whole process was quick and easy. I really wish I had gotten the front desk employee's name because she was wonderful and made everything super simple. The only downside was that they didn't carry any stamps. I'd probably call ahead if you're specifically planning on stopping by to purchase stamps. Other than that, great experience and excellent service. read more

Everytime I go the staff are very helpful and I appreciate that especially when having a complicated day. read more

The UPS Store - Remodeling looks great - Shipping Centers Near Me - Palmdale, California

UPS IS AWFUL!! Especially, the terrible customer service in India! Absolutely INCOMPETENT. They'll lie every time to simply shut you up and not continue to help you with any serious shipping issue. read more

Service was great !! Welcomed and very kind employee... sorry I didn't get her name but very pleasant and helpful to answer my question I had... read more

Friendly staff everything simple and easy. Came to drop off a document and got me in and out of there very fast

Busy location but my favorite to come to. The staff is friendly. They work fast and provide options/alternatives. Would recommend.

Always busy location but they work fast. Winter in particular was very helpful. The best way to go about it is finding a time that they aren't that busy read more

Happy holidays package from California to Texas present with ease! Would recommend this place to any one in the Holiday rush- lines go by fast too! read more

38713 Tierra Subida Ave #200 in Palmdale This UPS Store is always reliable. The staff is consistently professional, courteous, and efficient. The whole visit was smooth and hassle free. Definitely my go-to location! read more

Friendly quick services ! Understood exactly what I needed. Nice location. Clean facility

I love love this store!!!!! I have had a mail box there for five years and am sooooo happy with them. All of the employees are so nice and Kevin has always gone above and beyond for me!!! Highly recommend! read more

Love this location!! Super helpful, quick, friendly, and professional. They helped me trouble shoot label issues, they are awesome!!!

Very helpful customer service. Manager Winter is an awesome worker. Pretty expensive to ship things out.

Very clean and fast service, I went in to do a print out but I also do my returns from Amazon and have no issues ever

Happened to come in during a bit of a rush a few days ago. Staff is friendly and has a good atmosphere, but there was a considerable wait time due to the older guy. It's not the biggest issue, but sometimes he can talk too much instead of getting customers in and out like some of us would like. Or he'll just flat out ignore us. I actually waited to let someone go before me so I could be helped by Brian who was very quick and was working through the line pretty well. Towards the end, Winter came and assisted with the line too. I've seen her a few times, and she's always been helpful and sweet too. read more

10/10 service every time I've been here. Might be a line but they handle it quickly and they're nice

They are so helpful and friendly. Had me laughing when I went in. They are great! This is the only UPS store I go into.

I had to return a large order from Amazon; 70 pairs of dance gloves that Amazon decided to split into 10 different return labels. Winter, a clerk at UPS, was so sweet and was able to help me count and pack each return. Although she had a long line, and was already closed, she took her time to get my returns done correctly. Thank you, Winter!!! You are awesome! read more

Very helpful, fast service! Went in the morning and got exactly what I needed thank you so much!

Great people and service. Very helpful. Thank specially kevin. Why does yelp require so many words?!!! read more

Workers task rather than focusing on customer. Guy with no hand wastes so much time in peoples business, and asking a bunch of questions, when he should be maintaining focus on his job and working with speed and efficiency. read more

We needed some papers notarized in a hurry so I called a UPS store I remembered passing a couple weeks ago. Kevin answered and he was also the notary. I told him my situation and he made me an appointment within the hour. We got there at the designated time and Kevin was waiting. We got our documents notarized quickly and accurately and at a very fair price. I recommend this UPS store for not only notary but for all your shipping needs. read more

HIRE MORE PEOPLE!! I'm forced to return stuff here and it always takes SO LONG! I refuse to use UPS for anything else because of this nonsense! Do better. read more

Every time I come here, they are always helpful. Having a mailbox here makes my life so much easier and I can have a physical address. I receive all my packages here (it's a lot of them) and they always take care of us. read more

All the employees at this UPS are always super friendly & helpful - even when the line is out the door. They're fast & efficient. Winter is always so nice, pleasant, and goes out of her way to be helpful and kind 24/7. read more

Have had a mailbox here for years, had a really bad experience at a UPS store in Van Nuys and felt I had to leave a bad review, which made me think I should leave a good review at my local store. They always take care of me (I get a lot of packages) so THANK YOU UPS PALMDALE read more

Horrible service I opened a po box and they gave a box that was already in use, then had to change out my box and went in multiple times before they found the keys to my new box. While waiting for mail, it showed delivered on tracking but was misplaced by the ups store. Asked to cancel my box since i have not been able to use it and when mail was sent they lost it. Owner would not refund or credit anything. The contract is only 15 days old. What a waste of time and money. Stay away from this place read more

Just want to give Winter a great rating because I have been here multiple times where there are long lines to return stuff from Amazon and while all the other employees are irritated, overwhelmed, or just plain rude, Miss Winter keeps a positive attitude and is always welcoming. read more

The UPS Store - Winter - Shipping Centers Near Me - Palmdale, California

I just completed an incredibly complicated return of 7 items to 4 different Amazon stores and Brittany literally saved me!! She matched up everything correctly and couldn't have been more friendly or helpful. Thank you so much! Definitely will return! read more

Going in this ups is always a pleasant experience. Winter is always in a such a positive mood and so helpful. Girl deserves a raise.

All of the employees working at the store today were extremely nice and helpful in making sure all customers were taken care of. Kevin was particularly helpful notarizing my documents and ensuring that they will make it to their destination on time. Great experience read more

My recent visit was quick and easy! Luckily the manager Kevin took it upon himself to help me out. Great guy, great sense of humor, great overall service. Thank you Kevin! read more

Brittany was the best very helpful.. give her a raise!!! Thank you.. I was in and out

UPS Stores set their own Prices. This one on Tierra Subida is INSANE. They wanted to charge me $140 to send an 11 pound box across the country. It was my smallest of a total of 4. I didn't wait around to hear the prices of the 3 larger boxes. This was for the cheapest GROUND Shipping. I walked out. Went home. Logged into Pirate Shipping dot Com and printed a UPS Ground Label for $27.84. I can drop it off tomorrow. This Store is Ripping people off. read more

Terrible customer service. Every employee except for the one older guy is rude. Now they charge for a piece of tape when doing an Amazon return. Better off going to Kohls for that. read more

UPS CUSTOMER BEWARE if you think you're getting a free service by picking up a package at a UPS access point instead of a delivery you are mistaken. This store will hold your package for a $5 ransom even after showing them proof of free shipping/delivery fees. Opt in to get your package delivered to your door instead. read more

I am renting mail box in this location, and the price goes up every year. What doesn't go up is the quality of service. Btw, I am not rating the staff of the location, I am rating the management. It doesn't care about customers. My stars are for the fact that I am paying money for getting my mail, but I have to stand in line, which very often is so long that it goes out on the street. I shouldn't have to stand for 20-30 minutes in the heat of the sun in the summer and freezing wind in the winter to get my damn package from the mailbox that costs me $168 for six months! I suggested to the manager to create separate line for their ridiculous Amazon consumers, but nothing has been done. Ever since UPS picked up a contract with Amazon, the service at this facility is severely frustrating. I should not stand in the same line with hundreds of the compulsive buyers that return their junk all day long. Now, this is about these ridiculous Amazon consumers. Yes, ridiculous! They drag their unwanted crap they constantly buying on Amazon unpackaged, unsealed without boxes or bags into UPS. They pour it on the counter, underwear, pajamas, toys, makeup, I see everything, and they have nerves to complain about paying for sealing tape! They make everyone in line wait, including their own kind, simply because they are too lazy to pack their crap at home or too cheap to go buy sealing tape. Some have 20 to 100 items they are returning! And I have to stand in line waiting when all their stuff will be sorted, packaged, labels printed. While I just want to pickup my one package for which pickup I already paid with my mail box rent. Honestly in my opinion, this store is too small to handle Amazon returns. Their floor is full of boxes with returns, you can't even see the floor. They have to put incoming packages out in the customer waiting area and walkway to mailboxes, and it is a hazard! I almost tripped over a package that was waiting outside the counter for pick up. They don't have room to move and constantly looking for things. The space behind the counter looks like hoarders place. Good grief! Hey management of UPS Tierra Subida location, are you hearing me!? Make separate line for Amazon returns! Your counter right across from the front door can be their spot. They can hang out there and share their stories of endless buying and returning. If they don't bother to pack their returns, then they are the ones that should wait on the street in the cold or heat, not me! I want to get in and get my package in 5 minutes tops, because I am paying you for that! read more

Very unprofessional customer service. Went to return a box for Amazon and was told they charge for taping. Which I completely understand nothing is free in life. However, they don't allow you to use the tape and tape it yourself. The employee that first assisted me didn't know how to tape a box and left my box half open. So I grabbed the tape and taped it myself nicely. While I was taping Elizabeth another employee rudely took the tape from my hand and said one tap is $1.10, assuming I wasn't going to pay. I was upset and very shocked for Elizabeth attitude because I wasn't done paying. read more

Brittany was amazing today. She was multi-tasking by helping two customers at the same time. Thank you so much

Probably the worst UPS store in the AV. Rude employees with no regard to anyone's time. Long wait times and most of it is due to the fact that there's no drop off table/box - everyone has to stand in a long line of annoyed customers. When I asked where's the stop off area, Sheor (Shay?) in particular unpleasantly told me to get in line with everyone else and wait for my turn (for a receipt less drop off ). I left and drove to the UPS store in Lancaster where I was ably to easily drop off my boxes in a designated area. Honestly, if he wasn't so rude I probably would've waited on these slow folks. read more