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This is the mess of wires currently in my backyard, thanks to MetroNet.

MetroNet deserves zero stars for their service. Today, Saturday, 10/5/2024, they came out to my neighbor's house around 1 PM to hook up their internet and, in the process, managed to disconnect mine. Instead of fixing their mistake immediately, their customer service tells me I have to wait until Wednesday for it to be resolved. Four days without internet due to their incompetence, and no urgency on their part to fix what they broke. Unacceptable service, poor communication, and zero accountability--MetroNet has shown that they do not care about their customers. Avoid them at all costs.

Parked for over two weeks not sure if broke down or why it has been left?

Metronets install crew are terrible. They have left this duly truck parked like this for about 2 weeks. There are many children who play in this area so they really need to move it

Dump truck severed fiber internet cable .
Sarah O.

We have fiber internet with Metronet. We pay about 80-90/month. Internet speed is fast. Whenever we have a problem, tech support has been excellent with fast turnaround (as far as sending tech support to fix the problem). Having worked with a few other internet companies in the past, Metronet has been the best by far.

12/19/22. The Metronet fiber cable lines were run through exposed water drainage lines with no conduit.

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Review Highlights - Metronet

Signing up for paperless billing, and autopay knocks $ off your bill just like they said it would at the sales appointment.

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