Switched internet service providers today and the switch was fast and seamless and I do mean…read moreseamless. And the plan hubby put us on saves us 50% off the rate we were paying our previous service provider, and Metronet gives us fiber internet. I am not sure what that means but our son says it is much better than other forms of delivery of internet. Anyway, big shout out to Metronet for such a great iob done so effortlessly. Our technician was the BEST and he so polite and professional. Our service was installed the same day we called and so quickly I couldn't believe it. There was no money up front and we got a very affordable plan. From start to finish sales customer service who took our order and patiently explained and answered my many questions to the wonderful tech who installed-- A+ all the way.

Finally had to discontinue service with this company after asking for two years for them to get the…read moremassive amount of wires off the ground and out of a stream. Everytime they sent someone, they claimed they needed a bigger truck. When the weather ended up freezing something I was without service for five days. They sent two techs and both could not repair. Again stating they needed a bigger truck. You can't get a truck back to that pole! Cancelled service and somehow Spectrum had the great idea to get to the pole, WITH A LADDER. I guess Metronet techs were unable to figure that out.

My wife and I just switched from Verizon to T-Mobile. We now have 2 brand new Samsung phones and 2…read morebrand new Samsung tablets (all with data). We have 4 lines now, for essentially what we were paying Verizon for 2. All with the help of Steven, a very nice person who answered all of our questions and transferred everything from our old phones to the new ones. Thanks again Steven

I thought the service was excellent. Justin came out from the back 2mins while I was waiting in…read moreline of 3.i got a few things for my iphone14. He had me out the door in minutes. Great service here. Thanks

I got a new phone which had to be activated and setup. Most important, all the data from my old…read morephone needed to be transferred to the nev phone. Dustin was terrific. He completed the process and gave me a mini tutorial on the new phone. If you're in need of a Verizon store, I recommend this one. Be sure to ask for Dustin. 126

Blaze met me at the door. I explained I needed a manager since I had a POA to use. Blaze signed me…read morein and was pleasant and efficient. Soon Enoch the manager helped me and spent a long time trying to locate my sister's account in Virginia. After many calls and texts the verdict was that Virginia has a land line system that is not easy to access. I didn't have enough info to continue. I was disappointed but understood and will recommend Enoch for doing all possible to help me.