Great company! Highly recommend! Very responsive people and helpful pleasant service.read more

The guys always fix my problems quickly. They are very professional and genuinely good people.read more

Went to Lexington Computer Support - DevNull, LLC at 110 East Lowry Lane for computer repair. When…read moreI picked up, they added Webroot security without prior discussion or approval from me and charged $39.99 for annual coverage, I did need security, but a discussion would have been in order first!! Little did I know that they overcharged me by $10.00-Webroot sells same service on line for $29.99 every single day. But most concerning, I WAS BLOCKED FROM ACCESS TO WEBROOT BY LCS -DevNull, they set themselves up as administrator and I HAD TO HAVE PERMISSION TO ACCESS TO THE SERVICE FOR WHICH I PAID. Each time I called to ask that I be added to access so I could run a scan whenever I wanted and to see what Webroot was isolating, the people at LCS-DevNull had an excuse as to why I could not access the service for which they had charged me. Also, discovered that they had set up my computer to allow them to access it anytime they wanted without my permission or knowledge. I had an issue in March and wanted to access Webroot so I called to have access allowed, more hemming and hawing and excuses. Josh Adams talked with me, I questioned why I was paying for a service I could not have access to nor control. He does not like to be questioned and is quite snarky in his demeanor with customers that don't kow tow to him. And just like the school yard bullies from grade school, he used his best used car salesman tactics and told me my problem had nothing to do with Webroot and danced all around why I could not have access, making the problem mine instead of his unethical business practice. If you are not doing something wrong, like charging me for a single user service but installing a much cheaper "business" service that allows for 5 users to be connected at a reduced price, then why not just give me access??? He does not like being called on the carpet for his shady dealings at all. In the most unprofessional manner I have ever heard, he would not allow access -said I did not need it. I told him give me access or refund the service and remove it, I will get it myself directly from Webroot. He said he would REFUND THE ENTIRE ANNUAL FEE AS SOON AS THE BOOKKEEPER CAME BACK and we would part ways. Gladly, I do not like bullies nor liars. I questioned when I could expect the check to be mailed, he said the bookkeeper would be back later in the day and that was on March 12th. I followed up with an email to support@lexingtoncomputersupport.com on the 19th of March confirming a full refund was promised. Went to their website yesterday and did a live chat, and guess who I was chatting with, you got it - Josh. Only problem was, Josh accepted my chat, but he never responded. Not good customer service nor is it any way to win customers and gain a good rating on line. Typically, if a check is mailed in Lexington 40503 going to 40503 it takes 1 to 2 business days. Further, I originally paid by credit card and you know they have that card number on file, so issuing credit would have been easier and quicker. Still nothing has been done. It has been 3 weeks, so what conclusion should I draw from the lack of refund being forthcoming by Lexington Computer Support-DevNull LLC?? Here is a copy of the chat (or lack thereof) from April 3rd: Welcome to LiveChat Josh Adams Sr. Tech MGR Josh Adams 19:29 Hello, Can I help you with Computer Support today? Answer any questions? Name: XXXXXXXXX Email:XXXXXXXXXXX Hey Josh, still waiting for the $41.34 credit you promised in early March for Webroot service that I was not allowed to access. When can I expect your company to send a check? See your invoice 1700783 if you don't remember. I see you are too busy to respond, didn't think you would, exactly what I expected so now I will use the internet sites to let all know that you are a liar and do not honor what you say you are going to do. Rate this chat: RATE: THUMBS DOWN. LEAVE A COMMENT. Josh is a liar, said on 3-13-2020 that he would credit entire amt paid for Webroot account I was not allowed to access. He does not like to be called on the carpet for shady dealings. They may provide a decent service, but Josh needs remedial customer service and ethics training!!

Lexington Computer Support provides the highest level of client service. A great benefit is the…read morepreventive diagnostic services they provide. It will keep a small problem if its fixed in time from becoming a catastrophe. I highly recommend them

Just had our new 60 inch TV mounted by Justin and DJ. They were professional, clean, and super…read morefriendly. I highly recommend these guys.

Justin and his crew we're able to put an alarm system in my mom's house quickly. They are very…read moreattentive to details, and went above and beyond my expectations. It is very rare to find a company that is willing to go out of their way to help when needed. Highly recommended. Thank you, Justin!

called them -- quoted a price. Showed up right on time. Dismounted old TV and installed new one…read morequickly, efficiently and cleanly.

Josh came out to our house (just moved in 2 weeks ago ) to install 2 tvs and evaluate the…read moresurroundsound system that was currently in the house. I wanted to know what we could do to update it or make it more streamlined. He worked very efficiently and gave us all the options of how to improve our surroundsound. He went into detail of the pros and cons of each method. Very informative. Would definitely recommend! 5 stars

DO NOT USE THIS COMPANY. Cannot in good faith recommend this company due to its lack of…read moreprofessionalism. 1. When we signed a contract with this company, I was told someone would be in touch to get us scheduled for the installation of our garage door and that it was 1-2 weeks out for installation. No problem with that. But I never received a call to get us on the schedule. I had to reach back out to the company twice to get it scheduled. 2. Once I was scheduled, I never heard from the company again. I received no confirmation call in the days prior to the installation. 3. I was scheduled for installation at 8:00 am on a Monday. I reached out to the company at 8:30 when no one had shown up, and I was told they had a meeting that ran 30 mintues over, but that the team was on their way. They did not show up until 9:30 ( an hour and 30 minutes after my scheduled install time). 4. The same afternoon we had the door installed, there were issues with it catching and not opening/closing properly. 5. I was scheduled for the service team to come out and work on the door the following Thursday at 8:30 am. I made the simple request for the company to call me in advance to let me know they were on their way (I do not live at the location where the service was being performed). Not only did I not receive any sort of call, but the team arrived at 8:00. I only know this because the tenants who live at the location texted me. Zero contact efforts were made on the company's behalf, even though I am the owner of the property. I then called in to speak wiht the manager (Chance) and let him know how displeased I was with the service from the company. It was a very disappointing and disgraceful call as he simply wanted to make excuses for the lack of courtesy and respect I was being shown rather than take ownership of the situation. I am giving a 2 star purely because the installers were lovely and I do not hold them accountable for the lack of professionalism by the "leaders" of the company. The door is okay quality if it decides to work properly mving forward. Time will tell on that one. Needless to say, we will not be using or recommending this company for any furhter or future projects. Disgraceful.

RAYNOR installled two garage doors for us. The entire experience has been smooth and stress free…read more The quality of materials and workmanship, outstanding; and the customer service, exemplary. I cannot overstate how happy we are with our new doors!

Awesome job. Mark did a great job explaining the system to us and the install team were great. They…read morecleaned up after themselves. Took the time to troubleshoot every issue. And they showed us how everything operated. Really outstanding service. Could not be happier with our choice!

Don't recommend! obviously incompetent ! Didn't wrap my duct work.. after installing 2 AC units…read moreand 2 furnaces.. not a cheap job! The girl on the phone today hung up on me. very rude. Customer Service is awful! !

Expensive, but the best at what they do. Staff is always friendly and courteous and you definitely…read moreget the impression that they are knowledgable and well-trained in what they do.

I'm sharing my experience so others can make informed decisions…read more During a roofing project at my home using Bluegrass Roofing and Consulting, Georgetown, KY, multiple items were damaged. This included my new composite deck after furniture was dragged across it, a chipped exterior window frame, water intrusion after the roof was removed approximately three hours after rain, a brick knocked loose from the exterior, and several dented gutters. The gutters were replaced and the brick was glued back in place. However, the remaining damage totaled over $3,000 and was not repaired. When I requested repairs, I was told the company could only afford a $250 reimbursement. After I sent a written request asking that the matter be reviewed through their insurance--since the repairs could not be afforded and to seek a fair resolution for the deck damage--I received a letter from their attorney stating that a lien could be placed on my property and that the damages were considered "consequential to the work," citing language in the contract's fine print. I'm posting this to document my personal experience so homeowners understand how damage issues may be handled if they arise during projects with this company.

I cannot say enough good things about this company. Extremely proficient and professional! Very…read moregood about responding to any texts with questions that I sent. Would 10/10 recommend!