called them -- quoted a price. Showed up right on time. Dismounted old TV and installed new one…read morequickly, efficiently and cleanly.

Josh came out to our house (just moved in 2 weeks ago ) to install 2 tvs and evaluate the…read moresurroundsound system that was currently in the house. I wanted to know what we could do to update it or make it more streamlined. He worked very efficiently and gave us all the options of how to improve our surroundsound. He went into detail of the pros and cons of each method. Very informative. Would definitely recommend! 5 stars

Recommend to avoid at all cost. Bought a home with a pre-existing Vivint system. It can not be…read moreconnected to WiFi without the PIN. The PIN we were given was incorrect so the system can not be accessed in any way. Hard to imagine a tech company being this shortsighted in designing their product but apparently there is no way to recover it or fix it. Bounced around between about 6-8 different customer "service" reps and tech support types with no answer on how to proceed. Again, avoid at all cost

Chris Rowland and his team (Van was training Jeff) were all excellent!…read moreThey explained everything and were knowledgeable, patient, and kind. I am so grateful to have them as my team! Thanks guys! E E Arnett

The worst company I ever worked with - old equipment- would not update -- do not sign any contractsread more

I am a loyal customer with Bates Security primarily because Joseph Johnathan Negron. Mr. Negron is…read morethe BEST security service technician at the company. He is very thorough, knowledgeable, and respectful. There are many security companies in this area, well in the U.S. However, I will be a loyal customer as long as Bates is loyal to me and continue with the professional relationship with Mr. Negron. The company should promote or elevate Mr. Negron to a senior level position; he deserves higher visibility. However, should Mr. Negron leave the company, I would seriously need to reconsider my relationship with Bates Security. In the interim, I highly recommend Bates Security...Ms. C

We recently moved cross country and needed a security system installed…read more I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or three.....by email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End.

This company is really great!!...used to have another local security company and decided to switch…read moreto another local security company because of the lack of support. Totally satisfied and if you are having issues with your current security company or looking for a security system for your home or business this is the company to call!!

Great company! Highly recommend! Very responsive people and helpful pleasant service.read more

The guys always fix my problems quickly. They are very professional and genuinely good people.read more

Great company with really good customer service... I have used them for years and would highly…read morerecommend them to anyone looking for a security system or cameras.

From the owner: Cornerstone Protection is a #1 trusted security systems company and supplier in Winchester Kentucky…read morewith thousands of monthly reliable satisfied customers. We were locally owned and operate with our 3 Elite UL certified (safety organization) central monitoring stations, and offer 24/7 advanced alarm monitoring systems. Cornerstone Protection is very qualified and committed to providing you with the security alarm services and set up installation in Winchester KY for home or business. 24/7 Professional Monitoring, No False Alarm Guarantee, Low Monthly Rates, No Activation Fees, No Long Term Contracts. Call us today (859) 759-0000 and get a 100% FREE security consultation and a Quote. Take a look at why many people are switching their Kentucky Alarm Company to Cornerstone Protection.

We have been mostly happy in our system but I'm writing this review strictly for their phone…read morecustomer service! Phone customer service is Horrible!!! They are rude and hateful and while trying to resolve a problem they are pushing new products. One exception after they hung up on us (they claimed accidentally) was 1 customer service representative named Tonya who was a shining light and understood what customer service means.

Our experience has been that this is an incredibly over-priced company. We were paying $100 a…read moremonth; they immediately offered to lower the fee to $39 when we asked to cancel. There is always an issue with "your equipment' being out-of-date which can be solved by you buying new, better cameras. Our contract was finally fulfilled and my husband just called to cancel. Leaving organized crime would likely be easier. They do not know the word "no." 0/5 stars Do not recommend.