These guys have been instrumental in getting a hybrid on/off-grid solar power system installed on…read moremy house. It would not have been possible to make it happen without them. Thank you Joseph, Peyton and the rest of the Victory crew for making it happen and being such a great resource.

They were able to diagnose the root cause of our issues and then were able to replace and fix…read moreeverything we needed. Very satisfied with the service, thank you!

Great company! Highly recommend! Very responsive people and helpful pleasant service.read more

The guys always fix my problems quickly. They are very professional and genuinely good people.read more

The worst company I ever worked with - old equipment- would not update -- do not sign any contractsread more

First off, I didn't sign up for Bates. I originally signed up with Kentucky Alarm Services, which…read moreas stated in my review that I left on their page before Bates took it over and changed the name to their own. https://www.yelp.com/biz/kentucky-alarm-services-lexington-2 I spent almost $2000 on security cameras that I was told were warrantied and were, for as long as Kentucky Alarm Services existed. Slightly unbeknownst to me, KAS sold out to Bates. Low and behold when the cameras faulted one by one, we were billed each time that they came out to repair them. Each time, my husband called to argue the warranty, each time a collection notice would follow. We finally gave up and brought new cameras elsewhere. This summer, months ago... my alarm sensors stopped working. At least twice, my daughter came home and without disarming, she was able to make it upstairs, to bed without ever tripping the alarm. For the last few months practically the only thing we've been using the Bates Services for, was for my husband to enter the garage... that was an app feature, to open and close the garage from the app. Finally months later, I decided to disconnect service altogether. My husband called and was told that we needed to give a months notice, by sending a simple email. That I did. Days later, again, unbeknownst to us, they disconnected service... while my husband was at work. So, when he got home, he discovered this and had to wait on me to arrive home before he could entered... should've hung on to his garage door opener. The next day, I was surprised to find a mailed notice explaining that we were still responsible for the upcoming month's bill... which we were already aware of. What I am appalled about is that they want you to pay for that last month, but disconnect and ban you from service during that time frame. So, we hadn't yet connected our replacement alarm service. I've never heard of any company or contract that requires you to pay something without providing service. I will mention, that after my husband made a few calls, they credited back that last months service that they disconnected anyways, so I'll give them a second star. Beware.

We recently moved cross country and needed a security system installed…read more I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or three.....by email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End.

I needed to cancel my ADT service as I'm selling my Ashland, KY house. I was told I could…read moreaccomplish this online but the function they told me to click on wasn't an option. Was also told I could do it using the chat app. I could not. Finally, when I talk to someone on the phone, they spent all their energy on wanting to install ADT at my new home. I will never use ADT again. Going forward, any business that is this difficult to communicate with will forever be removed from my approved contractor list. Goodbye ADT. We had the service for 3.5 years and was never happy with the service.

High quality, great value, job well done. Highly recommended HVAC. After getting quotes from…read moreseveral companies, I decided to go with 360 Heating and Air. Peter Wilkins presented the product options and even offered me a portable air conditioner while I waited for my new HVAC system to be installed. I showed him a quote from another company, and he was able to offer a very competitive price. He also assured me that I could contact him anytime if I had questions or needed assistance with the unit. I found 360 Heating and Air through Google and chose them because of their quick response, quality workmanship, warranty, Wi-Fi-enabled system, and focus on safety. After comparing their proposal with the other quotes I received, I found their offer to be exceptional. Kalub and Steven did an outstanding job installing the system. They were friendly, courteous, professional, and knowledgeable. Kalub took the time to answer my questions and showed me how to operate the new system. Overall, I am extremely happy with the service I received from 360 Heating and Air. Thank you to the entire team for making the process smooth and stress-free. If you are looking for a new HVAC system, I highly recommend 360 Heating and Air.

High quality, great value, professional personnel! Replaced 2 hvac residential units. Kaleb, Steve,…read moreand Cody were always prompt, courteous, and very professional onsite. The guys were knowledgeable regarding the project and may be the cleanest contractor I've worked with. Definitely a pleasure and would highly recommend 360!

They canceled my order for an SSD without any notification, probably due to the fact it was priced…read morenormally and not gouged up, and tied my money up for a week, no communication what so ever.

Hard to do business with online. For my first order I was sent the wrong item. I had to contact…read morethem twice before they issued a return label. Got refund several days after they received the item. For my second attempt they now require a PayPal account. I don't have a PayPal account because PayPal requires an app on your mobile phone. You have to agree to accept automated texts from them. This is unacceptable for me. I get enough junk texts already. I don't need more.

I've used this company twice, both times for dryer vent issues. In the first location, another…read morecompany had failed to find the problem, Lightspeed did a great job. In the second location, they assessed the situation and gave it a quick "no problems" report. Very happy with the service and price.

I needed some smoke residue removed from my kitchen ceiling. I found Lightspeed through Google…read more Joe, the owner, I was very helpful and was able to schedule a time for him to give me a bid. The bid process was easy and Joe was very informative as well as professional. I asked about adding Services of cleaning my heater vents and dryer vent while they were here. Joe provided the bid information later that afternoon and I accepted. We were able to schedule the services quickly. Zack and Bronsyn we're also timely and very professional. They were able to get the job done and it looks great. I would definitely recommend crew at Lightspeed Restoration of Lexington!

On June 21st Josh James came to assess installing a faucet at the back of the house…read more He set up an appt for June 27th and installed the faucet...Yay!! He was kind, professional, knowledgeable, and did a fantastic job. (He's a Master Plumber) At all times he kept in communication...texting before he came to the house. (Cecil's also sends a text with a map so you can follow on the map when he's on the way) Love that! I definitely would recommend Cecil's for any plumbing jobs...I know I will be calling the next time I have plumbing that needs to be done. Thank you, Josh James, for everything you did!

We have used Cecil's several times to inspect and maintain our heating and air units. Each time…read moreAndy Reilly did the work and was excellent. Andy explains thoroughly what is working and what requires maintenance. We would recommend Cecil's and especially Andy, for any heating or air conditioning maintenance, repair or replacement.