I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

Excellent communication, speedy response, and solid auto advice. He understood that the nearby shop…read moreI'd planned to tow to would have a gate up, so I couldn't drop off in the lot. Overall, the service was knowledgeable and friendly. It's exactly what you need when the unfortunate happens.

Answered the phone, came right out, got me to the dealership as I rode with driver. Courteous,…read morecompetent, professional service

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Scheduled a tow for 2:30 PM on 7/23. Not only did no one show up, but I was strung along for hours…read morewith excuse after excuse. Each time I called, I was told the driver was "on the way" or "stuck in traffic." I stayed with my car until 6:00 PM, when I was told--yet again--the driver was just 20 minutes out. They never arrived. Customer service was dismissive and dishonest. Not once did anyone proactively call me with an update, and when I asked for information, I got vague responses clearly meant to stall. This company completely wasted my time and showed zero regard for basic professionalism or accountability. I scheduled this tow in advance and was met with four hours of silence, lies, and no service. I will never use them again and strongly recommend others avoid them as well.

Absolute scammers. Do not let them hook up to your vehicle period! They will take it back to their…read moreyard, absolute slum and will charge you whatever they want and you will have no choice! Please don't do it b

Hands down Sparks the BEST tow experience I've ever had had. The dispatcher was friendly,…read moreunderstanding and gave me an accurate ETA, The driver (Rico) showed up right on time. Very courteous, knowledgeable & reasonably prices

Unfortunately I've had to get my car towed twice in two years- fortunately I used Morton's Towing!…read moreThey are super nice and friendly and they have very fair prices. They've been great to talk to over the phone and they'll give you a time and price estimate right when you call. You get a link to watch the truck drive to you with an estimated arrival time. The truck drivers are super nice and professional. They explain the total cost, what they're going to do, and give you a detailed receipt that explains everything. You can pay them directly with either card or credit, and they load your car right then and there. I wish I wasn't a repeat customer lol but they're really awesome!

In October 2024, my classic vehicle's engine wouldn't fire up. I contacted Morton's Towing for…read moreservice. I had used them in June 2024 and I was extremely satisfied with their service. I called them around 7:30am to make arrangements for tow around lunchtime. I had several meetings so they said that they could accommodate my requested time. I find their team to be professional, courteous, and highly skilled. They are compassionate about their customers. I highly recommend.

Very pleased with the service. I recently had back surgery and lifting a battery was not in the…read morecards. I called and they came out the next morning. Tech arrived on time and even though it was raining he changed the battery in about 15 minutes. Was a reasonable price too.

Love these guys. Prompt and friendly service, extremely fair pricing. Would recommend.read more

From the time I sent my request to AAA for a battery replacement, to the time Suraj called me to…read moresay he was on his way was under five minutes. About 15 minutes later Suraj pulled up, did his diagnostics, and started replacing the battery. Suraj was professional, knowledgeable and replaced the battery in under 10 minutes. So from the time I called AAA to the time Suraj finished was within 30 minutes. No one likes to buy a new battery, but this was as painless a process as you could possibly ask for.

My car battery died and I called AAA, they sent Jerome from Door to Door. He came quickly, did a…read moregreat job, explained that although my battery had 50% life left it had a bad cell and recommended a replacement. I had him put in a new battery and now I'm g2g. Thanks, Jerome!

First time I ever had to call a tow truck company for a flat tire. He was great! Kept me updated on…read morewhen he would arrive. I didn't have the full amount of what he requested, but he still accepted what I had and still helped me out. I recommend him to everyone. :)

Awful customer service. They dropped my car to the wrong location and did not want to provide…read morereimbursement. I'm very disappointed in the situation. The owner lacked accountability and claimed that I was part of the blame regardless of the fact that I provided the correct information via text