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    Metro Mattress

    4.6 (5 reviews)
    ModerateMattresses

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    11 years ago

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    10 years ago

    salesman was wonderful! we had every question answered, and they did their best to get us the best deal that they could! Love our bed!!!

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    Raymour & Flanigan Furniture and Mattress Store

    Raymour & Flanigan Furniture and Mattress Store

    2.7(57 reviews)
    1.8 mi
    $$

    "Ooh baby, here I am Signed, sealed, delivered, I'm yours"…read more(Stevie Wonder) Our bedroom set was bought in 1982, so my math skills tell me it was 40 years old and most definitely in need of an upgrade. We walked into Raymour and Flanigan on Tuesday November 15, and today on November 22 (just one week later) we had 4 new pieces delivered. Contrary to some reviews that cited negative experiences, we found every aspect of R&F to be top notch. Our salesperson Christopher was fabulous -super friendly and he did a good job explaining the various quality features (solid wood vs. engineered wood, bottom rails vs. side rails, plywood vs. MDF, stapled vs. dovetailed corners, etc.). My wife knew that R&F had an "Outlet Store" within their store - not a place with Factory Seconds or Scratch and Dents, just a lower tier of pricing. We found exactly what we were looking for to complement our newly painted bedroom and replace the 40-year old dresser, bureau and two night stands. We paid less than $1,400 for those four brand new pieces and this morning's delivery couldn't have gone any smoother (Thank You Hector). We were texted last night with our delivery window, and received several progress reports tests this morning, including a tracker so we could see the truck's progress as though we were waiting on an Uber. R&F's communication was excellent throughout -plenty of texts and e-mails, so there were no surprises at all, Everything unrolled the way things were promised to us. So from the store's selection, the sales experience, the communication, the price, and the delivery - everything went very well. We feel that Raymour and Flanagan treated us exceptionally.

    This store continues being a major disappointment. I already have them a very comment a couple of…read moreyears ago after purchasing a couch from them. I called them up a couple of days ago, to see if I could buy additional cushions for the above mentioned couch. They told me to expect o phone call from the "company" within 48 hours. Guess what happened? You guessed. NOTHING!!!!! Nobody called , again. I just wonder what has to happen for them to go out of business or having everyone working there fired. I mean as an owner, if one of my stores had 2 1/2 stars I would be firing everyone "working" there.

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    Raymour & Flanigan Furniture and Mattress Store
    Raymour & Flanigan Furniture and Mattress Store
    Raymour & Flanigan Furniture and Mattress Store

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    Macy's

    Macy's

    2.3(42 reviews)
    0.5 mi
    $$

    I went to Macy's to order a bedroom set because I wanted something well made and beautiful. I am…read more26 years old and have had it with flimsy Ikea and other cheap furniture. I wanted a set that would last for 20+ years and look good along the way. I knew what I wanted to spend and shopped accordingly. I went to the store in early July to get an estimate and an idea of the buying process and delivery. I was having some rennovations done in July so couldn't really buy right away--but I wanted to know ball-park how much $$ we were talking about. The sales woman was very nice and very professional--I really felt like she knew what she was talking about when it came to furniture and mattresses. I had to take one star off though because when I went in for the stimate, I told the sales-person exactly when I wanted to buy the furniture (end of July) so she got out a calendar to see what sales would be available and gave me an estimate. I am aware an estimate is just that--an estimate, however when I went back at the end of the month--the actual price was roughly $500 over the figure we had discussed. When I mentioned this she said something along the lines of "yeah that was then, this is now, sales change" well yeah...thats why you looked in the sale calendar originally!! So that was annoying, but I went ahead with the sale and was very pleased with my purchase--which was a king bed, king mattress/boxspring, dresser and 2 nightstands. I highly recommend the "Worry no More" warranty, I've already used mine--got an accidental stain on the mattress, the claims process was relatively simple and they sent someone out in a reasonable amount of time and she was friendly. The delivery process was smooth and the gentlemen were very nice and cleaned up after. Overall I am very happy with my new furniture!! I love, love, love it!!

    Wanted a 14k solid gold chain during their Feb 2026 sale. The rep was informed at least 5 times…read moreand/or asked if the chains I was interested in were solid gold. I even told him I had to unfreeze my credit before making the purchase. If I opened a new Macy's account, I would get an additional discount. Had the chain held. Fast forward-I returned 2 days later and made the purchase. Three days later, decided to have a reputable jewelry store assess the chain since it felt light. It was Hollow! When I brought the chain back, the rep told me immediately the only 14k solid chains were in the men's section; she apologized for the situation. Needless to say, I closed the account which caused a hit to my credit score. There was no misinformation, no communication issue. It was dishonesty at its highest!

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    Macy's
    Macy's

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    Metro Mattress - mattresses - Updated May 2026

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