Todd was here today and solved the problem with my A/C. Welcome relief from this heat wave. It was…read morea simple fix and I appreciate his honesty about that! An all around good experience! I highly recommend Apple Aire and am a repeat customer.

Poor Installation, Extensive Water Damage, and Broken Promises…read more Our experience with Apple Aire has been extremely disappointing. After installing our Mitsubishi mini-split system, we discovered significant water damage to our home caused by a leaking condensate drain connection. During remediation, we discovered the connection had been joined using black electrical tape. An independent licensed plumber found no evidence of a blockage and identified the improperly secured connection as the apparent source of the leak. Apple Aire maintained that this was an acceptable installation method. What made this situation worse was the lack of follow-through. Apple Aire initially assured us they would "take care of us" and "make it right." Once they received the remediation estimate, they declined to cover the repairs. They then directed us to their liability insurer, which denied the claim. Apple Aire subsequently offered to cover our deductible, reduced that offer to half, and ultimately paid nothing. The estimated damage exceeded $11,000, portions of our home were torn apart for months, and Apple Aire contributed $0 despite repeated assurances. We understand mistakes can happen, but how a company responds afterward matters just as much as the original work. We gave Apple Aire multiple opportunities to resolve this situation and were extremely disappointed with the outcome. We encourage other homeowners to have their HVAC drain connections inspected rather than assuming everything was installed correctly. Installing water leak sensors is another precaution worth considering. We have photographs, independent plumbing findings, and documentation supporting our experience. Based on the installation concerns, resulting damage, and handling of the situation, we cannot recommend Apple Aire.

I recently used Builders to install AC into my home. This is probably the most professional company…read moreI have worked with in a long time. When I called to inquire about AC installation, an appointment was set up and the owner of the company came to my house to do the inspection himself. Very friendly, helpful, and able to answer all my questions. An appointment was set up a few weeks later for the actually installation of the unit. The workers arrived on time and worked all day (8-5) to install the AC. They had to move some of the duct work in my furnace around to accommodate the coil and do some electrical work as well. When they were finished, I was walked through all the work they had done and able to inspect it myself. A few days later, Builders set up an appointment for city permitters to come to my house and inspect the work. Both mechanical and electrical inspectors came and found that all work was properly installed to code. The AC unit looks and works great and the process could not have gone more smoothly. I was extremely impressed by Builders and would be pleased to work with them in the future.

Used to really appreciate Builders Heating and Air Conditioning, but the new company that has taken…read moreover is awful. Scheduling has become more difficult. Wait times to connect w someone on the phone are longer. Today was supposed to be furnace service and maintenance. I've been waiting 3 weeks for this appointment. With 12 minutes left in my 4 hour appointment window I got a cancellation call stating that there were too many 'heating emergencies' so they couldn't follow through with my routine service...I have to take time off of work to be home for their service visit, I guess my time isn't important. Bailing on an appointment isn't okay. Agent 'understood my frustrations' so she'd be happy to put me on the list for a call in 3-4 weeks and during that call they could schedule another appointment. Unprofessional. Wait time is ridiculous. I asked to speak w/a manager to file a complaint. No one was available. I wasn't even given the name of the manager. I doubt my complaint about how poorly managed this appointment was, was not heard. Good bye from a 10+ yr customer.

Apex did a great job, clean air is great thing! Courteous,…read moreprompt, professional & fair. Did more work than I had planned but should be more efficient & much cleaner now. Brian was friendly & a good tech to have do the job. I would highly recommend Apex to anyone.

1 STAR -- A $49 OFFER TURNED INTO A $7,000+ INVOICE + FEES + DAMAGE…read more What began as a $49 air-duct cleaning offer resulted in an invoice for more than $7,000, financing fees, an A/C repair, damaged vents, and multiple unresolved problems. My home is new construction and primarily had a thin layer of construction dust and debris in the ductwork. The technician made the condition seem extremely urgent, and I felt pressured to make an expensive decision immediately instead of having time to research my options. I repeatedly told him I could not afford the recommended air-purification system and was willing to wait and pay cash later. Instead, I was encouraged to open a Synchrony Professional Services credit card and have everything installed that day. The financing was not adequately explained. I was not clearly informed beforehand of $600+ in fees, including $525.02 and $69 on my invoice plus a $29 Synchrony activation fee that pushed the card over its limit. I am also paying 8% interest. Promotional financing was not available for the initial transaction. Had I understood these costs, I would have waited and paid cash as I originally said I wanted to. The technician also told me the installed air-purification system would completely eliminate cooking odors traveling throughout my home. That has not been my experience. He told me I could get rid of the individual air purifiers I use in rooms for my infant and my two-year-old with asthma. I am not comfortable doing that, especially because I was promised before-and-after air-quality testing that never happened. I later found what appears to be a newer model with an installation kit at Home Depot for around $500. Had I not felt pressured to decide immediately, I could have researched the equipment, compared prices, and discussed installation with an electrician for a fraction of what I ultimately paid. After the cleaning, my one-year-old A/C would not turn back on. Apex could not return until later that afternoon on an approximately 90-degree day. With an infant in the home, I was not willing to wait without working A/C. I paid $200 for an independent HVAC technician to repair the problem after Apex left with the system not working. The cleanup was also unacceptable. I found nails, screws, and even broken glass around areas where vents had been removed. I had to clean underneath the vents and vacuum everything myself. With a two-year-old crawling and playing in these areas, this was extremely concerning. Three large return vents were damaged and warped from the way they were screwed back into place. Some vents were not cleaned at all. I specifically requested a duct-camera inspection, but the technician arrived without a duct camera and used his cell phone in select areas. I also requested before-and-after air-quality testing and received neither. After the cleaning, I began finding pieces of fiberglass insulation coming through the vents. I contacted customer service approximately three weeks ago, and these concerns remain unresolved. One of the charges pushed the Apex-financed credit card over its limit, yet I have essentially been told that the fee is my responsibility. This is particularly frustrating because I specifically said BEFORE agreeing to the system that I could not afford it and wanted to wait. I started with a $49 cleaning offer for construction dust in a new home. I ended up with a $7,000+ invoice, $600+ in financing-related fees, 8% interest, a $200 HVAC repair, three damaged return vents, missed vents, sharp debris left behind, no promised air-quality testing, no comprehensive duct-camera inspection, fiberglass coming through my vents, and an expensive system that has not performed as represented to me. The most frustrating part is that I was willing to wait. Had the complete financing costs been disclosed and had I been given time to research the equipment, I would have made a very different decision. Customers spending thousands of dollars deserve complete pricing and financing information before agreeing to the work, time to research their options without feeling pressured into an immediate purchase, and a home that is left clean and safe afterward. Based on my experience, I do not recommend Apex.

Prompt and knowledgeable with best pricing of any quote. We had them quote a large home system with…read more3 heat pumps and 3 furnaces

Putting in my Google review verbatim here because using Yelp reviews + Google reviews helped me so…read moremuch when sourcing my installation I'd love to share with others! Just realized almost a year later that I hadn't written a review, but they deserve it all! We got a heat pump installed through UniColorado. Got 3 quotes (always the rule of thumb), and they were by far the cheapest estimate & the most knowledgeable (helped us understand what we were getting into). They had the best service, were the least pushy, and every review of theirs on any platform is near flawless - which lines up very well with our experience! I asked them SO many questions (they were probably sick of me) and were patient as I secured the funding for the heat pump through RENU. Day of installation was flawless - they finished in 1 intense long day, but finished, set us up, and were just amazing - we barely had anything to worry about all day, and it's been SO nice to have this system up and running now for a year! I'm having them service the unit this year as well and will in continued years - I have nothing but amazing things to say about working with them!

Our A/C started acting up on one of the hottest days of the summer. Jason was able to come over on…read morethe weekend and quickly diagnosed the problem. He didn't have the exact part we needed but he was able to get us up and running with a temp fix. He came back next day with the correct part and got it installed. The price was reasonable, especially considering this was an emergency call. He is extremely knowledgeable and he patiently explained everything that he was doing. Also, he didn't try to upsell us on anything like many HVAC companies do these days. I highly recommend him and Delta T.

Jason arrived on time and explained a lot on the maintenence as well as tips on keeping my furnace…read moreworking for longer. Answered all my questions on future projects including humifying, AC updating and heat pumps. He even figured out a strange noise we were hearing every day. Turned out to be a burnt out UV light we didn't need anymore.

George is so friendly and does high quality work. I will definitely hire again if I need other…read moreHVAC, plumbing, or electrical work.

This company tried to scam me in November 2025. I hired George to replace all HVAC ductwork in the…read morecrawlspace. The short story is this company did not do the work hired to do, lied that it was done and billed me for it. When confronted and given a second chance, the company again pretended to do the work and outright lied that it had been done. It's that black and white. I hired George the owner to replace old HVAC ductwork. George quoted me $2600 to replace all ductwork in the crawl space and insulate it with hard pipe. The day the work was scheduled, he didn't show up. I texted and he said "Sorry, we are getting all the materials, we go to emergency job yesterday, we are stopping by today to start work." Note the use of "we." This indicated to me that he was involved in the material purchasing and the work. The next day he sent photos of the "finished" work and an invoice. When I went to check out the work, I saw the pipes had not been replaced. I contacted George. He said he would make sure it was all replaced. The next day he sent photos and a video saying it was all done. I crawled into the crawlspace and NONE of the pipes had been replaced. New insulation was wrapped around only the pipes that were visible from the opening of the crawlspace to make it look at first glance like the job was done, but when I pulled back the shiny new insulation, it was covering the old original pipes from 1925. When I went further back into the crawlspace, nothing had been done. They hadn't even bothered to wrap new insulation. They assumed I wouldn't see it. I called George and confronted him. He blamed it on his "guys" and said they told him they did the job. Either way, as the owner, he's responsible to check the job, especially after being told it wasn't done and being given a second chance. If his guys lied to him the first time, you'd think he'd go check on it the second time to make sure it got done. Even if he wasn't on site (which his texts made it sound like he was), he'd notice from such a big job that no old pipes were disposed of and none of the new materials he supposedly bought had been used. So it appeared to be intentional deception. He did not expect a female to belly crawl into an old nasty crawlspace and check the work, and thus tried to take advantage of that. I refused to pay him and he said that was fine. I can't believe a company would so blatantly said they did the work - twice - when they did not.

Great experience working with MileHi HVAC to have a whole-home humidifier installed in my house…read more From Shaun guiding us through the different options available (on a weekend, nonetheless) to Steven and Angel performing a clean install and providing us all of the information we need to know on how to use it, our experience was great. The air quality in the house has improved tremendously with the AprilAire system that was installed. Hope to have them back for future HVAC needs.

I had a good experience with this company the first time I used them; however, my second experience…read morewas quite the opposite. I paid a total of $200 for a 10 minute job that consisted of two small pieces of tape. The trip fee was $125 which I was fine with, but the extra $75 for two pieces of tape was excessive and unreasonable. When I called to ask about it, I was met with a dismissive tone telling me that was a great price for two pieces of tape. She then said the technician stated he was there for 3 hours when he was only there for 10 minutes. She then told me she'd talk to the boss and get back to me. That never happened, so I followed up a week later only to be told, it was a flat rate and that's the price. This was a frustrating experience from the price and customer service aspect. I asked twice for the technician to call before any work was performed. That didn't happen. Then I was told I would receive a follow up call which didn't happen. I regret referring them to others.

This is a GREAT company. I searched on yelp and came across…read morethese guys and I'm so grateful I did. They installed a new furnace and ac unit in my townhome and were so quick, kind, professional and did an AMAZING job. Their prices were competitive, but the quality of service was top notch and then their professionalism and kindness totally won them over. I will call them back every time. Dan, Carlos and the whole team is great!

I originally contacted the heating and ac company on Yelp with the most reviews and highest…read moreratings. They were helpful in the past. This time they told me I needed a whole new unit without even coming out. I decided to seek a second opinion. The owner of Dino reached out after I submitted my inquiry for quotes and offered to stop by and diagnose for free. He came by and had me up and running in no time. All I needed was a new capacitor for my ac unit. Quick response, great communication, and a friendly. I was so happy that I didn't have to purchase a whole new unit that I tipped him 50 bucks! I recommend this business!