2 gentlemen can to my door selling Ziply fiber. It was Free for the first month to try, and since…read moreour internet isn't the best, we did. The technicians installing the router were great. 2 weeks into the trial I contacted the guy that gave us the free trial to let him know the service wasn't reliable due to my building or equipment, either way, I needed someone to pick up the router. He didn't answer the text. So my next text was "who do I contact to come get this." He replied, said he'd pick it up over a week ago (see in pictures). It's coming up pretty close to the month mark so they'd be able to charge. I imagine dragging his feet has to do with commission if they make a sale. I called Ziply and I've spoken to nice people "who made an appointment to get the equipment" but told me they are transferring me for service cancellation. I have been on hold for 33 minutes. Just come get your stuff please. Update- stayed on hold for another 20 in addition to the 33minutes, until I decided to hang up and call back. I was now informed the sales person lied, it wasn't a free trial, and they also weren't authorized to retrieve equipment. "My Bill" for my "free trial" was 50$. The woman on the phone previously, lied about a tech coming to get the equipment, they are also not authorized to do so. That's on a recorded line. I was now informed to send the equipment back with a label, UPS, while they were still going to charge $50 for service. By the end of the conversation, in which I told her that they are scammers. she decided not to charge me the 50$ but 1.94$ in what I assume is for taxes. WOW. Beware neighbors. Time is $. I have 1 day off a week. So shout out to Ziply for wasting hours of my life, lying multiple times, and "gifting" me such a little charge on my "free trial" that I tried to end 2 weeks in. You guys are super cool.

zippy put in their fiber optics in our neighborhood and then began the harassment…read moreI have had several mails several emails and now four people come to my door within the last three weeks All have been rude and dismissive I would never have zippy even if it were free I tried calling their customer service and was told to just ignore it

A trusted colleague from work recommended Bob Karas from NewTech Communications. NewTech mostly…read moredoes commercial jobs, but they agreed to come out to my townhouse and do the CAT6 network cable installation that I needed. Bob and his crew did excellent work, and the price was reasonable. The job was completed on time and within budget. I'd hire NewTech again if I had future cable installation needs.

From the owner: NewTech Communications, Inc. is a family-owned local company, serving businesses in the greater…read morePuget Sound area since 1985. Our goal is to provide the best possible communication solutions, products, and services for our customers. Our services include Phone System Sales and Service Voicemail Systems VoIP Voice & Data Cabling, Structured Cabling & Paging. Give us a call today!

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

As a small business owner, I hired Brian Wade and Caisson Technologies about a decade ago when I…read morerelocated my accounting firm to a new office in Shoreline, WA. Brian was instrumental in setting up our telephone system and our internet service (initially we had over six users). Brian and his team have always been there to guide us to better services while keeping an eye on our costs. Now, after over 40 years in business, I am selling my business and have relocated my phone and internet to my home office ... and Brian was instrumental in that whole process, too. You won't find anyone more technically knowledgeable or more conscientious and aware of your overall picture and the overall cost.

Highly recommend Caisson for business technology. I spoke with Brian Wade and his expertise with…read moreinternet cable and our neighborhoods was so helpful. The caption in YELP! didn't mention that Caisson Technologies was for business customers only. 5-Star for customer service and friendly attitude.

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

I will start by saying this if I could give Olesya a store manager 0 stars I would. How she treated…read moreus was uncalled for.. Seems like ither complains were amde against her as well so we are not the first once. Coming into the store for warranty exchange was a huge mistake. She questioned us and called us liers, at the end of the whole thing she cancelled our phone that was reciebed in their store for warranty exchange. Yes my husband was irrate on hiw she treated us and being without working phone for 4 days he walked pissed off at her as she cancelled the order and wouldn't do warranty exchange. Then i walked out of the store, and went back in few minutes to try talking to her nicely. Well it ended up being her telling me i am not welcome to the store and to get out. I called customer service and I made sure I had my phone on speaker when i went back in... They heard everything and how she was treating me and they agreed she was rude and then some. I filed complaint against her through tmobile customer service as well as through Assurant company. I come from working in customer service snd that is not how you treat your customers who have been with tmobile for almost 10 years now. This time this Russian or Ukrainian lady Olesya its not going to get away how she treated us, nor should she be working in customer service there was a younger guy with her as well. This happened couple days ago and I do not recommend this store to anyone please go to Tmobile experience store where they will treat you like a human. Worst customer service I ever received from a human in a long time. I would like for General manager to call me at 208.404.5200 for any questions, I will be contacting corporate and filing complaint as well. Just because she is store manager it doesn't mean she can treat people like she treated us.

I was greeted immediately. The store was so full and my wait time was maybe 10 minutes. Henrry…read moreand Candace spent went above and beyond to upgrade my internet. Their knowledge was awesome. This is a great example of why I have kept T-mobile for 7 years. Thank you Henrry and Candace, it was a true joy to work with you

I had previously reported how disappointed I was with this company. After posting my review, I had…read moreaccepted that this was the end of it. To my surprise, Brain from Cellular sales e s reached out to me. He was very professional, kind, patient, and apologetic. He listened to my complaints and ask what he could do to fix this issue. I stated all I wanted was to get what was offered me. Well today I got the rebate I was offer originally. Thank you Brain and cellular sales for addressing this issue and the rapid response. I truly appreciate it.

been with verizon for 10 years but leaving now i live in two…read morediff. states so not just local issue absolutely horrible coverage since verizon went to 5g service constant dropped calls with verizon constant "no service messages on my phone" with verizon constant delays in text and voice mails ( up to 2 hours of delay ! ) switching to another carrier asap !!! customer service is a joke !!! goodbye

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Mark and others from Lluminet were absolutely a pleasure to work with, starting with initial…read moreproject inquiry over email/phone to getting the quote to the day of job. Great communication, the price was fair and the workmanship is solid. They ran cat6 cabling in our three story house, setup new access points, ensured we have good wired and wireless connectivity based on our needs.