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Metrix Restoration

4.2 (5 reviews)
Open • Open 24 hours

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Services - Metrix Restoration

Damage restoration

Mold remediation

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4 years ago

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Khonsol B.

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3 years ago

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5 years ago

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Ultimate Water Damage Restoration

Ultimate Water Damage Restoration

(155 reviews)

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

I'm beyond thankful for the kindness and expertise I received. From the moment he arrived, his…read morecalm, reassuring presence turned a stressful situation into one I could face. He thoroughly assessed the water damage, explained everything with honesty, and gave me peace of mind. If you're looking for someone you can truly trust in a tough moment, he's the one. A true godsend!

SERVPRO of Dale City/Lake Ridge and Woodbridge/Lorton - Excellent Customer Service

SERVPRO of Dale City/Lake Ridge and Woodbridge/Lorton

(10 reviews)

Servpro Dale city was here within three hours of my reaching out to them through my insurance…read morecompany after our water alarms alerted us to a sewage overflow in our basement. The team leader came in with confidence, with an initial team of two other cleanup personnel, put our fears to rest, had a team of eight workers in here within another hour Within two more hours they had torn out all of the affected carpet, dealt with the worst of the initial water damage, and left the place in good condition for the next step. They accommodated our schedule since we needed to be gone parts of the next couple days, and came back tearing out paneling and affected cabinetry, and then finally sanitizing everything before leaving it for the restoration contractor. This occurred over a period of five days in our case They communicated well with us along the way, explained what the paperwork meant, worked hard and cheerfully and respectfully engaged with us along the way, and put our fears to rest I would recommend the Dale city team to anyone who is looking for a confident, respectful, take-charge-and-get-it-done cleanup team, even dealing with a really messy site. They have dealt with much worse than ours apparently so they were not daunted by the mess they came into

Due to COVID-19 staffing issues are prevalent, if you can get them on your project then you can…read morerest assure, the request works will meet Industry and safe standards. The $175 dollar estimate fees are high for my blood! The management staff are honest trustworthy and friendly.

Paul Davis Restoration - The office my husband works from home in

Paul Davis Restoration

(102 reviews)

I was referred to Paul Davis by my insurance company after a dishwasher mishap flooded my kitchen…read moreand the portion of the basement underneath it. I am so thankful this was the reference I got because I cannot be any happier with their service. A definite 5-star! The "Mitigation" team arrived promptly and have done an excellent job throughout - extremely professional, thorough in their work and I particularly like the consistent follow-ups & heads-up... and keeping me informed along the way on what they are doing and their next steps.

Update: Paul Davis came a week and a half after ripping out our floors to install. They got done…read morefor the day and said, by the way we ran out of flooring because we didn't order enough. They let us know they figured this out the week before but didn't bother to tell us. Then it took them another three weeks to get the rest of the flooring. It's laughable that they claim my husband and I were misaligned. We were not, it's another lie and attempt to avoid accountability. It's also funny that they are pretending the owners care because I called corporate and the owners were supposed to call us and never bothered. Basically this company avoids talking to you so they can lie about what happened. They then did damage and said things were broken before and they would send pictures to prove it. We never received the pictures and all the sudden they agreed to fix it. Incompetent liars.

Metrix Restoration - damagerestoration - Updated May 2026

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