Mike is an outstanding man. Came by and did the work he said he'd do. Upfront pricing. He's local…read moreso that's a big plus for me. I'd definitely use him again if anything happens to any of my cars. Great job and thank you Mike.

Mike came as stated, he is pleasant and knowledgeable. He flushed my radiator and filled again,…read morechecked gauges and answered any questions I had. I will definitely continue to reach out for anything else. The price was reasonable and he came to me, even with the price of gas, communication was clear, overall I am pleased! Thank you Mike!

On Sunday (10/7/2018), I was screwed with a Carb issue at the intersection of 55by pass & Wade…read moreNash, floater stuck and flooded the carb. Awesome NC good ole'boys pushed me out of the road then a neighbor (sales mgr from Heister Chevy) who saw my issue rescued me with his car hauler. He referred me to In & Out Auto (James) came and did some work. It worked great when he left. Next Friday, I worked it out and ran to AutoZone for some parts, damn thing died on me at 55 & 401 intersection. Called James, he showed up in 20 minutes, got me running and got me home. Bottom line, call In & Out Auto. Call and use James, he is my guy from now.

James is incredible. Did an awesome job on new pads and rotors on our Infiniti. He's punctual and…read morestands behind his work 100%! So thankful we found him. He's coming next to do an oil and filter service.

quoted $650 and was charged $950. Didn't fix the problem (which was pretty simple-we just needed it…read morefixed asap) Called a day later due to the power steering still leaking -came back out to fix it "again" ( was nice enough to not charge us additional money-such a joke) and STILL didn't fix the problem! Called the 3rd time -and now he is on vacation! Asked for some money to be refunded since now we have to take it somewhere else and NO GO!

He was very unprofessional. Calling me names, saying I'm incapable of doing my own work on my car…read more Very rude. I was pricing how much maintenance would be. Don't go to him. Very disrespectful.

Called us back within 30-minutes of leaving a voicemail for service…read more Was able to get our AC Compressor replaced on the same day. Quick and easy, seemed quite knowledgeable and was clear and direct.

He was willing to fit us in between other appointments when my wife's check engine light came on…read moreunexpectedly, which we appreciated. Unfortunately, the experience went downhill from there. He criticized our use of a FIXD OBD2 reader, warning that it could potentially brick the ECU, though it's my understanding that would be extremely rare. He then quoted over $500 for ignition coils and spark plugs on a 2009 Toyota Corolla even though only one cylinder was misfiring. When we declined the repair, his attitude changed significantly and he became confrontational, to the point that my wife was nearly in tears by the end of the interaction. We left feeling pressured and uncomfortable.

WARNING...!WARNING....!WARNING! Worst mechanic ever! Not…read moreonly this guy is a crook. I went to his shop to pick up my truck and supposedly he fixed it, but when I started to drive back the truck stopped out of nowhere! It almost got me killed. When I went to check on my truck to see what happened, nothing got done! There was no spar-plug or oil change, the fuses never were replaced and an addition to that my truck almost got on fire. He was paid over $700 for his services plus I had to pay $400 to tow it back to my house. He also makes YouTube videos (that don't help at all) for publicity to make money off of the less fortunate. Please do not trust him for the sake of your vehicle and wallet!

Chad was upfront, honest, and went above and beyond to ensure I understood the problems with my car…read moreand what my options were in terms of repairs. He gave me the full range of what I could scrape by with to what he would recommend I do- and didn't apply any pressure when I opted for the scrape by option for my high mileage years old vehicle. He took the time to educate me on what was damaged and what the potential implications would be for choosing to or not to replace/repair. As it was I needed a good chunk of work done, but I was happier paying for that- and felt every dollar was well spent- than I ever have at a mechanic. From a total non-car person (get me where I need to go, and that's all I look for in a car) I felt like I got a great deal and superior service. Chads tutorial on my car and its problems/possible solutions made me confident that even if I were a car person, this was someone I could trust to do the job not only right, but well. Communication was timely and informational, and always came with with estimated costs. And the bill didn't exceed, in fact was less than, those estimated costs. For someone on a budget this was a crucial point. I'll definitely go back.

Didn't actually get work done here, just called for a second opinion over the phone. I knew before…read morecalling that a diagnosis can be difficult to give without seeing the vehicle, but thought it was worth a chance. An owner of Cottman took the time to call me back and discuss my issue even though I was not a paying customer. He gave me as much time as I needed to discuss the issue, and was very knowledgeable. I feel confident that these guys are among the best in Raleigh, and certainly very nice and professional. I would this place to anyone.

Very fair and reasonable group. Great experience. Will 100% be using again if needed, although…read morehopefully not. Thanks!

I've taken three cars here. They always do a great job. They get the work done. They're right on…read morethe money at the price they quote me for the repair and my daughter's beetle had a strange brake problem. They diagnosed it got it fixed. It was great because somebody had put the brakes on, but created an air leak in brake fluid pump/ the valve so there's no way I would've been able to find that they diagnosed it found it got repaired. Her brakes are fine now and they do a great job. They fixed my son's car. It had a coolant leak. One of the hoses came back off. They came towed his car back to the repair shop for free and fixed it and did not charge me anything else to get it done most places wouldn't have done that Cox repair service and Towing. These guys are very good. They do good work and they're good people. You can't expect something for nothing and you also need to be patient and let somebody work on your car. If you can't do it yourself these guys do a great job. They have a lot of experience. They know what they're doing.

Buncha thieves. I took my car in, told them what I knew was wrong with it and asked them to…read morediagnose and give me a quote. They told me exactly what I told them was wrong and then charged me $150 to hook up the exact same sensor that Advanced did. These cheap repair men then quoted me a price FIVE HUNDRED DOLLARS above standard cost for the job to REPLACE A SPARK PLUG. $800 dollars. Please tell me what world we live in to where that cost $800. To add, these careless employees then left my interior light on, effectively killing the battery when I went to go pick it up. DO NOT USE THESE THEIVES. They get by doing good work seldomly, and often ripping off regular joes.

Absolutely fantastic service. Tucked away full service shop in Raleigh. My car runs perfect now I…read morejust bought it and it started doing some weird sh*. They straightened it out pretty quick. Shop is ran by Kenneth who keeps his guys laughing, educated and ACCOUNTABLE!!!! This man has a huge family and a huge heart and knows how to serve us properly. Stop being scared to GET YOUR MAINTENANCE DONE! Lol AND ITS APPOINTMENTS ONLY FOR THE QUALITY OF SERVICE DONT FORGET. Thanks for the help dudes, see you soon for that axel and rotors and oil change

Great shop - locally owned so the service you get is personal. I was in a spot when my little Acura…read more"died" in my garage and had to get it towed and looked at asap. I know zero about cars and the owner walked me through a variety of "could be's" on the phone and then when my car was towed to his shop he determined it was just a battery. He could have really taken advantage of me and done a lot of extra work that was not needed but he did not. Highly recommend these guys.