I gave this clinic a much longer shot than I should have. I went to them for about a year, and saw them for both general cleanings and fillings. The first time I went to see them, after getting a full set of X-rays done, I was told I had five cavities and would need to get them filled. Okay, sure - I hadn't been to a dentist in years and I believed them.
I decided to have all five fillings done in one visit to save time, and when I arrived I told the dentist that I might need more than one injection of lidocaine in each side, as I'd experienced pain and sensitivity in the past during fillings after being injected. The dentist told me I'd probably be fine, as my cavities weren't too bad, but he'd give me more if I felt anything. We get started, he completes the fillings in one side of my mouth without issue, but when he moved to the other side and began drilling, I flinched in pain. Then, with me sitting two feet away from him, this man had the nerve to look to the hygienist and rudely say "It's okay, she's probably just afraid of the vibrations." OR I was feeling PAIN, as I specifically told him might still happen even after an injection?! But he eventually game me another lidocaine injection, completed my fillings and I left. I thought I would give the clinic another shot, as the receptionists and hygienists are very nice, and just ask for another dentist if I ever needed to have more fillings done. Cut to three weeks ago when I began having more pain and sensitivity in two of my teeth. I went in to get them checked, told the hygienist specifically what was wrong in terms of where the painful areas were and on what teeth, one spot on the inside of one tooth, and one spot on the outside of another, and they took a new set of X-rays to have a look. The dentist who came in and examined my teeth told me I had new cavities and would need fillings, which you would THINK they would have spotted when I was in a few months earlier for a cleaning, but I didn't go to dental school, so again I believed them. I go in to have my new fillings done with a completely DIFFERENT dentist than the one who did my initial examination, and after an excruciating half hour that included being stuck in the nerve during the initial lidocaine shot, feeling like I was going to choke on my own tongue, and being told over and over to "open wider, please" (note: the human mouth will not fit four hands in it at once) I'm done. However, once the lidocaine wore off, my teeth still hurt - one spot on the inside of one tooth, and one spot on the outside of another. Apparently, someone in that clinic decided to COMPLETELY IGNORE the very specific information I had given them about where I was feeling pain, because these new fillings were in the WRONG area entirely. They spent half an hour staring at my teeth and just missed it by a mile. The utter failure of this clinic to listen to their patient and help fix my problem after I SPECIFICALLY told them what it was, cost me time, money, pain, and anxiety, and left me the worse off, with the EXACT SAME PROBLEM that I started with. It was the last straw in my dealings with this business. I will not be going to them ever again and I urge you to steer clear as well. read more