Scam. The guy tried to sell me vehicles that he did not own. There is a legit Stogner Auto Sales…read morebut this guy cloned their website and is trying to scam people out of their money.

Every time we want to buy a used car we go here first. We have bought one car here and will buy…read moremore from them in the future. Carfax is listed on window and price is usually below that. The cars are clean and mechanics have reviewed them. It feels weird to say I trust any used car dealership but I trust them. They also have a car buying service where they will hunt down what you want and have it shipped. They will also sell your car on consignment. No hassle car buying the way it should be

They sell lemons they know won't be covered by lemon law because of the year of vehicle they are…read moreselling you. Don't trust this location. They will give you the run around. My son has been without a vehicle for over a month now. Car has been in shop for SECOND repair. They don't care about you. My reviews are always honest. I will leave this review up until resolved.

I was quoted $10,000 dollars! After being quoted under $5,000 by multiple people and companies…read more Took in the quote and walked out with a check for $10,000 in under an hour!

Back in 2023 I purchased a 2008 Chevrolet Cobalt from these folks. Everything seemed fine at…read morefirst, but after 4 hours of driving, the check engine light came on. I went back to them, but they would not help because I had purchased the car "As Is" years later it still has that check engine light, even after many visits to Pep Boys. I will Never purchase another vehicle from them. TLDR: Moral of the story: BUYER BEWARE!!

From the owner: OneStar Motors – Sales & Service…read more At OneStar Motors in El Paso, we make car buying easy with Buy Here Pay Here and bank financing. From reliable cars to powerful trucks, we have options for every budget. Our full-service shop handles brakes, suspension, AC repair, leveling kits, and more—keeping your ride in top shape. Honest deals, easy financing, and dependable service—all in one place.

Fraud Alert! After attempting to buy a car from this dealership, I felt like something was not…read moreright. After asking me for some of my information, I never heard from them again. I called, emailed, and sent text messages to no avail. After agreeing on selling me a Tesla and not communicating with me again, the car was advertised three days later! Have never experienced this type of behavior when buying a car. Fraud Alert!

I dealt with Rudolph Chevrolet and they bought the dealership when they used to be in San Antonio…read more They've always been great and very courteous and they have very good quality of equipment and service.

I feel it's important to share our recent experience, not just as a warning, but as a reminder to…read moretrust your instincts and expect better from businesses--especially when making large purchases like a vehicle. From the very beginning, the salesman BRAILYN GUTIERREZ was condescending and dismissive. On our first visit, he made assumptions about our financial situation based solely on our appearance--making it out to seem as if we couldn't afford a vehicle without any prior knowledge or anything about us. This first interaction was offensive and unprofessional. Although this was our interaction we still continued to give the dealership the opportunity to work with us and we returned to finalize the purchase of two vehicles (2025 Chevy Suburban & 2025 Chevy 2500) BAILYN GUTIERREZ insisted on handling our sale even though we had explicitly already expressed our concerns that we didn't want to work with him and spoken to the manager. To avoid a long process my husband and I gave zero pushback on pricing or payments, yet we got a run around and Mr.Gutierrez wasn't transparent during the financing process and even made comments about the legitimacy of our business, saying we needed to "make the purchase look neater."That statement was not only insulting--it was inappropriate on every level and we provided legal documentation to shut down the claim Mr.Gutierrez made. We once again asked respectfully, and made our concerns known that we would not continue working with Mr.Gutierrez even communicated that clearly to his management. Our request was ignored. In fact, the disrespect continued where the finance manager went so far that he proceeded to scratch out the salesman's name on paperwork and write in another sales person's name--this clearly was just a tactic to "shut us up and get us out of the office." Now to make matters worst reflected on the official agreement was Mr.Gutierrez name proving that our request was ignored. This just goes to show the type of culture and values being upheld at this Rudolph Chevrolet. But what truly pushed this from disappointing to disturbing was discovering that after my initial HONEST review towards Rudolph Chevrolet they used staff to post reviews with fake 5-star reviews to drown out my legitimate customer review. As someone who relies on honest reviews when making major decisions, this is deeply troubling and deceptive. It's a clear attempt to manipulate public perception rather than take responsibility and improve. We spent a significant amount of money here--and left feeling disrespected, ignored, and misled. I will not be returning, and I strongly encourage others to proceed with caution. Don't let a polished showroom fool you into thinking you'll be treated fairly. You deserve honesty, respect, and transparency--especially when you're investing in something as important as a vehicle. I'll post a couple of the many images to support my review and also reflect that the reviews from staff came right after I posted my initial review.

Okay so 1. I just noticed the "business photo" is me... so they get some extra gold stars just for…read morethat.. but 2.... this was my first time ever buying a car brand new, and this place made it breezy AND enjoyable! Now - Bear with me.. I get to the point eventually! Stopped in here as the last place on the agenda for the first day of new car buying. I had already been to a couple of places to shop around and found some stuff I liked (loved.. just didn't buy because I refuse to be an "impulse buyer")... well right off the bat these dudes were your normal car-salesman-eager types (as soon as you drive up, they're right there with you)... but by the end of the car shopping day I didn't care and was ready to cut the crap. No more "I'm just looking"... so my RBF kicked in and I said "I like XYZ.. with XYZ included... blah blah... super specific.. impress me because I know nothing about Mazda I'm just here as a courtesy to YOU.." (Obviously that's word-for-word.. duh).. So Saul (he was great.. and Hector, too, later on) gave me a very sales-pitchy version of "I have just what you're looking for.. blah.. blah.. blah".... welp.. my RBF was very skeptical... but was pleasantly surprised that HE ACTUALLY DID!... He didn't lead me to the highest priced, best selling piece of fiberglass on wheels.... he gave me EXACTLY WHAT I was looking for... albeit... out of bud But... we got down to my budget.. and RBF was tired and just not sold... so they let me take it (not just for the night, but) for the entire weekend to see what I thought.. Not gonna lie.. this car is nothing special (yes it is.. to me! I LOVE IT).. it's a Smurfette-Blue Mazda CX 3 Touring.. So I drove it for the weekend... brought it back in with the intention to NOT get it... just had some minor issues... the style...the "add ons" (again, after seeing the competitors at multiple dealerships AND doing extensive research.. I knew WHAT I should get AND HOW MUCH I should pay)....the color (Okay Ill be honest.. this was my ONLY issue with it...SMURFETTE BLUE _ her name is now Smurfette..) ........... but dude.. after working with Saul And Hector And Elizabeth (the manager).. they came out to a price that made us ALL happy. And now I get a decent price at 0% interest.. unlimited car washes for a year... oil changes.. routine services... so much Stuff! AND.. as if THAT wasn't enough (Obviously, yes I Bought the car!).. what actually led me to this review.... they called to ask about my experience.. and dude.. I had a MILLION questions that I didn't think to ask when buying and stopping back in quickly and what not... this kid (who was just supposed to ask how I enjoyed my car buying experience) went completely OUT OF HIS WAY.. to not just talk to some salesmen to get some answers to basic questions.. but fully researched all that comes with an APP on my phone. So yeah.. let's just say I'm a happy camper

absolutely terrible service from the service department. I was lied to about a rental. service gal…read moretold me, " It is not my job to look up your warranty." Had to call the facility where I purchased my Mazda to help us. Took over 2 weeks for an a/c repair as they did not check their email for 5 days. Told I was going to have to pay additional fees, yet when I spoke with the warranty I was told that was not true and I was to pay 0.00.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

Extremely Poor Communication and Service…read more Let me start by saying that the only reason I am giving this service center one star is because Google requires you to select at least one star to leave a rating. If zero stars were an option, that is exactly what I would give. Communication is horrible, and unfortunately, the service has been even worse. My wife's Jeep was left at this service center for approximately a month for warranty-covered repairs. She has full warranty coverage. What is especially frustrating is that she had to wait more than a week just for someone to even look at the vehicle and perform the initial diagnostic. That wasn't a week waiting for parts or repairs--it was over a week simply waiting for the vehicle to be evaluated. During that entire process, communication was extremely difficult, and she had to pay out of pocket for transportation because no loaner vehicle was offered. When we were finally told the Jeep was ready, my wife picked it up. Almost immediately, she noticed a noise coming from the front end and had to bring it back the very next day. After she dropped it off, the vehicle became completely inoperable--to the point that employees had to push it into the service area because it would not move. Since then, trying to get basic information about what happened to the vehicle or when it might be ready has been incredibly frustrating. Calls are placed on hold, messages are left with no response, text messages go unanswered, and even requests to speak with a manager have been ignored. What makes this worse is that this is the second time the vehicle is there for service after we were already told it was repaired and ready for pickup. Considering the circumstances, I believe providing a loaner vehicle or at minimum making a genuine effort to assist with transportation would be reasonable rather than expecting my wife to continue paying for another rental out of pocket. When we finally received a response regarding a rental, we were told to contact the warranty company ourselves. I asked for the warranty company's contact information since the dealership has already been communicating with them to obtain authorization for the repairs. Instead of simply providing the information, the woman at the front desk dismissively told me that I could look it up myself. That response perfectly summarizes the level of customer service we have experienced. We are still waiting for information and a return call regarding the vehicle. A warranty is only as good as the service department responsible for honoring it. Based on our experience, if you own a Jeep in El Paso and need warranty or service work, I would strongly recommend considering a dealership in New Mexico or elsewhere before bringing your vehicle here! ****UPDATE: Leadership did reach out (after this review was made) and explained that the dealership does not have a loaner vehicle program, and that the warranty company only covers rental vehicles for the first 7 years or 100,000 miles. My wife's vehicle is outside of both of those limits. I appreciate finally receiving that explanation. However, this actually reinforces one of the main issues addressed in my review: communication. Why was this not simply explained to us when we originally asked about a loaner or rental vehicle? Had someone taken a few minutes to explain the policy from the beginning, there would have been no confusion regarding that portion of our experience. I am adding this update to be fair and acknowledge the information leadership provided, but I am leaving my original review because the lack of communication, the excessive wait just to have the vehicle diagnosed, and the overall service experience still happened. A response after a negative review does not change the experience we had while the vehicle was actually in their care.

First off, let me clarify that Brianna was great, and I am completely satisfied with the service…read moreshe provided. My concern is with the vehicle itself and the dealership process. The service performed on the vehicle should have been completed at the 30,000-mile interval, but it was not. I purchased the vehicle with approximately 42,000 miles on it. Generally, dealerships perform a multi-point reconditioning inspection on used vehicles prior to resale. This process typically ranges from a safety-focused inspection to a comprehensive evaluation for Certified Pre-Owned (CPO) vehicles and includes assessment of the exterior, interior, mechanical systems, and a test drive to identify required repairs or maintenance needed to bring the vehicle up to retail standards. From my perspective, if a required service is identified during that process, it should either be completed prior to resale or clearly disclosed to the customer at the time of purchase. As a large and reputable dealership like Sunland Park Chrysler Jeep Dodge RAM, I expected a higher standard of transparency and preparation. Unfortunately, this experience makes it feel no different than some of the smaller used car dealerships on Alameda, where customers often expect corners to be cut or maintenance to be overlooked. I simply expected better from a notable dealership and wanted to express my concern regarding the lack of disclosure and completion of the required maintenance.

Great customer service and keep there word!!! Would recommend to anyone looking for a great deal!!!read more

Notice they only have 4 positive reviews and they are dated..that is because less than favorable…read morereviews have been taken down. I will be taking this up with Yelp as to why my and others previous and less than perfect reviews have been removed. This is shady business practice. What do you expect from a junkyard, well this junkyard is not bad, just dont go by whats in the photos as they really dont get taken down.Its a lure to get people to go there I get it but dont be deceitful about it. Apparently, honesty is not a stronghold here.

Great employees and great prices !! They have everything i was looking for !! 10/10 recommend !!read more