I would alway see this place whenever we're driving through the grapevine area and alway wonder how…read morethe shopping was. Well after years of to and from north and south on the 5, I finally can say I've been. It's a pretty decent size outlet mall. Plenty of parking along the side of the shopping center. There's also a section that has charging stations. And I did notice that there were loads of people out and about with their dogs. We arrived around 6pm which the outlet does open till 8pm. From the side we centered in, there was food truck that was parked right before you walked in. Everything is outdoor which they also had a little strip that was covered. Helpful with the heat as it does get hot during the summer seasons. There's all your traditional stores you would see at the outlet. Nike, HM, Michael Kors, Adidas, Vans and so on. A good amount of decent stores. It does warp around each other but we didn't get a chance to wander through the whole place. It was well maintained with plants and the water features. Planted area did have a fence barrier around them. Also, loads of seated benches placed throughout the walkway for seating. Besides the traditional outlet shops, you also have the classic food vendors. Basically a lot of stalls or food center that you would find in the mall. They did have a good sale happening as it was Fourth of July'. Some nice deals that were offered before as well as after. Overall, it's nothing major like the Desert Hill outlet going towards Palm Springs with their higher end designer shops. But this outlet does have a fairly decent amount of stores. Also it's kind of in the middle of nowhere in a sense that's it's right off the freeway. A decent outlets that's worth checking out if you're driving by and wanted to kill some time while heading north or south on the 5.

Clean outlets. Nice shopping area. Modern and upgraded looks. Outlets at Tejon isn't huge. There's…read moreonly two good long aisles to walk around, but it has the basics. Think about Premium Outlets like the one in Livermore, CA, but a much smaller version of it. Same design. Cashiers inside the stores are very nice people. We purchased some new walking shoes for great prices here around $26 each with discounts included. Good value. It doesn't have a formal food court spot, but there are a few food retailers. These outlets aren't overpriced nor overcrowded. Coach store, Under Armour, Colombia, Old Navy, Tony's Pizza, Subway, Levi's, Ulta, OshKosh, H&M, Banana Republic, etc. You can find typical basic brands here as you find in other outlets. Not a huge place. Parking lot was huge though. Easy access to freeway. I wish the place would add a food court to make it a good standard shopping spot. It was a very comfortable restroom stop and happy place for a good stretch or walk around. Conveniently located. This beautiful stop in an old American Indian town with gas stations, hotels, and restaurants was pretty relaxing here. Jamba Juice, Dunkin Donuts, Chipotle, Denny's, IHOP, etc. are all driving distance from this location. Worth it.

This Nike outlet is on the larger side and doesn't get as much traffic as some others since it's…read moreout in the middle of nowhere. All Nike outlets are hit or miss, but I have had pretty good luck at this location. There is also a Tesla supercharger here so it's a convenient stop to spend some time while charging. Nike is located on the south side of the outlet mall. Worth a stop on your road trip!

I went to return a pair of shoes I purchased for my son about two months ago and was told that I…read morehad missed the return window by only two days. I contacted customer service, and they explained that the store manager has the discretion to make the final decision. I wasn't asking for anything unreasonable--I simply wanted to exchange the shoes for a different size for my son. Unfortunately, the manager refused to make an exception, even though it was only two days past the return period. I ended up having to purchase another pair for my son for his birthday. What disappointed me most was the way the situation was simply handled and that the final decision had been made. Based on this experience, I would not recommend this location. Good customer service starts with good management, and a good manager can make a big difference in keeping customers coming back.

Came by today to check if there were great stuff and I happened to find lots of stuff on sale…read more Sizes are quite limited so you have to take time and then try stuff on. Got a bunch of cute clothes

H&M has a store at the Outlets at Tejon. Sure did not seem like they were selling merchandise at…read moreprices lower than their regular stores. Their branch at the Forum Shops in Caesar Palace sold the clothes at cheaper prices than here. You can find something for all ages and genders at H&M. Shop was orderly and clean considering how busy they are. Service was decent. Fine place to check out. Just don't expect outlet prices.

Horrible customer service. I walked into the store and was…read morethe only customer in the store. 4 workers were chatting at the cash register. One greeted me quickly and then went back to chatting. I walked the entire perimeter of the store - picking up purses and inspecting them. Not one time did anyone offer any assistance. As I walked out the door, there was somewhere there who told me goodbye. I went a few doors down to Kate Spade and was greeted and offered excellent customer service. I bought a purse. I then returned to speak to the manager of Coach to let her know of the customer service failure and lost sale and it turned out she was the chatterer that briefly greeted me. As a leader, she led her staff to lose a sale.

This location is beautiful, but I felt extremely uncomfortable the entire time I was there. The…read morestaff greeted me with an unwelcoming tone, and I felt like I was being watched the entire time. I was approached by five different staff members within 20 minutes, asking if I needed help. Usually that reflects great customer service, but it definitely felt like I was being monitored and suspected of shoplifting rather than actually being assisted. I came in knowing exactly what I was going to purchase. I wanted to browse the rest of their current in-store selection and see if I wanted to buy anything else. The experience was so unpleasant, I only purchased the one item and left quickly. Maybe they judged me based off of what I was wearing or how I looked? Whatever the case may be, it seems like I'm not the only one who's had a bad experience at this store.

I went to this location to look for a belt and wallet combo which I had purchased in the past here…read more I asked the one of the sales floor lady and she seemed uninterested as to what I was asking for, after 3 failed attempts to explain what I wanted she abruptly stated "we do t have it" turned around and walked away from me rudely without giving a chance to ask for another item I wanted. I asked for a manager and this lady came and O asked attempted to explain what had occurred with her employee, but she kept looking at bewildered and confused, she proceeded to state I don't even know we have that but ok, I tried to explained to her, her employees rude behavior but she just kept acting bewildered and confused, and made no effort to understand what O was saying. I felt as if both white woman treated me rude due to my Hispanic ethnicity....both parties very rude and unprofessional....

We walk up and are told they closing for an hour to sanitize, so we leave for 45 minutes, then come…read moreback only to find that then they closed Back to back for another hour for lunch! 3-4 pm

I know its summer but I got myself and my youngest an Adidas jacket. They are soooo cute!…read more Of course everything here is fashionable. It does seem like the clothes are slim fit. But I got two Adidas jackets for $80.

I read an article once about how many of these brands who have stores at outlet malls actually…read morecreate things JUST for the outlets & this store totally felt like that. So generic. I get that some people like wearing brand names all over their bodies (I don't) but at least give the designs some effort. I felt like I could see most of the items here at any shady swap meet for 75% less than what this store sells it for. Their employees weren't friendly either, which didn't make me want to shop. I can see why this place wasn't as busy as their competitors next door. I love Adidas as a brand but this store didn't impress me.

Love Columbia! Had the best customer service with Jen. She…read morewas approachable, personable and gave her recommendations and suggestions She is an asset to the company and keep customers like me coming back! Thank you, Jen!

Yes yes and double yes. This is the place to stop for all you needs if your on your way to the…read moremountains fir a hike of just want to get a great deal on some clothing. So my companion and I where on our way to the sequoias fir Labor Day weekend and stopped here on a Friday. We wanted to get some new hiking shoes and of course she wanted clothing lol. Well I found the perfect fitting hiking shoes, exactly the color I was looking for. She found her first pair ever of hiking shoes, and she fell in love with them. I was amazed at the pricing and quality of the items. So we got to the register and the cashier was very friendly and helpful, as he rang up our purchase he asked if I was a veteran or first responder, and woot woot another discount on top of that fir being a veteran Big score for my companion and my self. This will be my stop on road trips. Ten thumbs up to Columbia

I needed some slippers, a girl named flower helped me at the store. She's the best employee there…read more Buy their shoes.

When we visited this store recently there really wasn't a whole lot of good sales. They had similar…read moresales like other shoe stores, buy 1 get the 2nd 50% off or another product at 50% off. We visited during lunch time and the store was pretty busy with customers and a lot of the workers were just stepping out for lunch. When we checked out I noticed one guy at the register and the line was quite long, but he was working 2 registers at the same time.... Wow, is all I have to say. When it was our turn to check out I realized the tag on his shirt said "assistant manager", if Famous Footwear doesn't promote this guy to management then you're crazy. With no hesitation, he was handling 2 customers at the same time, juggling questions customers also had. He even informed me that the 2nd item didn't have to be shoes and could be any other items with less or equal value to honor the 50% off, so I ended up getting my younger son a lunch bag here. This gentleman was very informative, very friendly and still managed to multitask. Prices weren't that great as far as sales and I always like good sales, but when you have great customer service then a lot of times people come back due to the service. I would definitely come back and hope that Famous Footwear acknowledges that gentleman because he is an outstanding worker.

I was happy to find Brooks Brothers open again on my recent visit to Tejon Outlets. The location…read moreis very small now with a disappointing selection of clothing. Worst of all is they no longer carry men's cologne which I regularly purchsed at the old store.

This store is great.... friendly service great at putting outfits together all around GREAT!!!…read moreFrank the store manager is a very sharp individual and knows apparel better than any one I've ever met in a retail clothes shop and let me tell you I buy a lot of clothes and shoes. The quality of dress clothes her is second to none!

Brandy was very helpful. Definitely recommend shopping at this store. They're all very…read moreknowledgeable in the products they sell.

Brandy is the most helpful kind positive sales person I have ever had helpful me. She went out of…read moreher way to take me to the outlet store from the work to store to find exactly what I was looking for. She is a positive addition to your BRAND. Thank you Sondra