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    Coach Factory Store

    3.4 (31 reviews)

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    The employees gathered at the register talking to each other...
    La Tanya W.

    The customer service sucks.... I'm in the store right now... out of the 7 employees no one greeted me, I passed 5 employees who were behind the register talking amongst themselves... no one greeted me.... I was asked if I needed help after being in the store over 13 minutes.... I was at the register and not acknowledged.... Walked from the front to the back of the store and NO ONE EMPLOYEE GREETED ME.... It wasn't until after I had merchandise in had was I acknowledged.....

    Found some perfect presents!
    Nica L.

    Very clean, nice place to shop. When we first walked in, a judgmental woman stared at us as we browsed the store, maybe because of how we were dressed -- it's a weekend, and it's like 1000 degrees out who wants to get all dolled up? But she seemed to care less and less after we found a salesperson to work with. Bought bday presents for 2 of our kids, and hubby asked if they could wrap it for us. Our salesperson wrapped all 4 gifts for us and packed them all in large, separate bags, which was really nice. All in all I'd say this location is awesome. Exceptional customer service, (minus the staring woman) great selection, friendly doorman & our saleswoman was friendly and attentive. Very happy with our purchases.

    Babe bought me a new purse! Love it!!!
    Angie R.

    I have been coming to this Coach location ever since they opened up a couple years ago. However each time the dude and I go to SOCAL we always stop by and go purse shopping. The most recent stop was on 10/04/20 on our way back from Los Angeles to Central Valley. Anywho it appears that a good amount of stores closed at 2pm due to lunch so they have adjusted COVID hours. The lines for Coach and Kors was pretty long as they only let a couple of people in at time. Upon entering all staff and customers are required to wear face masks. They had a lot of sale items that were pretty awesome. I ended up getting a side purse and a coin purse and I had plans to get perfume but they were all out which was a bummer as I love the Coach perfume. Staff was friendly and kind and they have so many affordable styles of hang bags - wallets and many more. The store was very clean and organized definitely one of my favorite shops!

    Actually found a cute wallet to match my car and my purse!!  I know it's the purple invasion Lol
    Tina M.

    This was my second time here the first was last week with my friend he was doing his shopping for his sisters Bday and i was just helping him make decisions...Fantastic staff here so professional and sweet every single one. Beautiful selection here and very dangerous to your bank account Lol!! Dog friendly people so bring your pooches if you need to also :) Just a really comfy environment no pressure and when you need help they are there, super informative about their sales, price changes etc too. I was so outlet shy i guess you can call it that,,but i've never been to any other outlets because i thought it would just be ugly and outdated stuff but i was so wrong!! I'm really happy i made this drive and i will be back sooner rather than later hehehe...

    Tami D.

    We always stop by the Tejon Outlets on the way home from Northern California. On our last visit, I found this great Coach Store. The store had wonderful sales, and the staff was really helpful and nice. The moment we walked in the door someone said hello and offered help. I found a beautiful wallet for a family member and a great scarf and pair of gloves for myself. The weather was really cold that night, and they had my husband and our dogs stand inside where it was much warmer (they patiently waited for us by the door). We found what we needed quickly, and the patient cashier rang up our items within minutes. We were surprised by the extra discounts we noticed on our receipt. They really had some good discounts on many (if not most) of the items here. This is also a large store with a great selection of beautiful handbags and accessories as well!

    The bag every Coach lover s to walk in the house with!
    Keesha F.

    Poked my head in this Outlet store on my way home from a San Fran road trip and was actually glad that I did! It was neat and clean. I liked how even the clearance items were all organized. The staff was all nice and helpful. Only drawback was the selections.. In the back there was just a lot of the same styles.. Big Plus was the EXCELLENT bargains.. I had to practice some serious self control and still ended up with three items..Couldn't help myself++=..They absolutely had to go home with me!! Ohh and I didn't post any pics of My stuff cuz you know how us ladies feel about having our bags be Hot & Exclusive ((even if we did get them at a outlet)). Hey besides, just be glad that I put you up on this spot!! Not like there's any other reviews here lol! & Happy shopping..

    Outside pic
    Penny L.

    A very expensive brand named women's handbag company... like many other brands. But the outlet mall store has all the regular priced items at 50 per cent off, and clearance items at 50 per cent off, plus 40 per cent off of the remaining price (which actually comes out to 70 per cent off the origin mall price, or you can multiply the original price by 30 per cent to get your final price). Anyway, I encouraged my wife to get a purse, and then the young sales lady suggested another type of purse, so I said get both! Then she showed my wife a wallet, and to my surprise, she said yes! What a good saleslady ! (I did sales myself the past 26 years). There were a good selection of purses, handbags, wallets, etc, but I'm not sure they had everything they sell. Overall, it was a nice experience shopping there. (I'm guessing the salespeople are on some kind of commission, and they try to help you so they get credit when they ask who helped you when you check out).

    PatrickJ T.

    Who doesn't know about Coach? Well, I had never heard about Coach before I got married. Now, I know the brand exists. Also, know that they make high quality products according to my lovely wife! Been to our share of Coach outlet stores over the years. Just about every time we are at a outlet mall, we will stop into one of their branches. Most of the time, she comes out empty-handed. For this particular branch located at the Outlets at Tejon, none of the items she wanted fit into our budget. Did make some observations while waiting for my wife. The service provided the staff was both friendly and helpful. The store was spotless, very roomy, and well-organized. Best part for me was that there was a comfortable bench inside the store for me to sit down, rest, and relax while waiting for my wife to shop. I'm certain that there will be future trips taken to this store. They are the closest outlet branch to our home. I bet there will be times when the price fits the budget for what she wants.

    Bea's Y.

    Stopped by Coach at the outlets just to browse and see some cute purses and no intention of buying. They had 20% and 70% sales going on today. Didn't seem like we would find much of an awesone deal that would interest us, especially my hubby who would be treating me. However, with great customer service, we were helped by a young mad who was able to locate a bag just to my liking!! It was the last one they had in that style and we ended up with a really good deal. My daughter even ended the shopping day with a nice Coach wallet for herself!

    Maria C.

    Walked in not knowing what I wanted other then something in white. After being Greeted by Lina K, she showed me some white bags, I expressed I would like silver hardware. She wasn't sure if they had any but left me to look around, not 5 mins later she emerged with the "Perfect Bag". I had never seen this bag before and I know the coach bags, and it was exactly my style. As I grasped this bag firmly with both hands as she just told me how on sale it was, to my delight, another associate a young man with equally excellent taste helped me find a wristlet gift for my mom. As I was now really over the moon that I had the perfect bag and gift for my mom, Lina returned with a matching wristlet to my bag. And given the detail on my bag I didn't think there would be a matching wristlet in store. I think she went into the back to find it. This was my first time in the outlet store as I usually order online but this was an excellent experience, and they went above and beyond to find exactly what I wanted and did. I'll be buying all my Coach bags wallets and wristlets from the outlet from now on. The customer service is second to none.

    Great discounts when you spend over 150

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    2 months ago

    Called and was hung up on because I asked about a item in stock. Horrible customer service

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    2 years ago

    Awesomeness all over the Coach Factory store on a Sunday, found a lot of great sales items for my entire Sanchez Family..

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    Ask the Community - Coach Factory Store

    Review Highlights - Coach Factory Store

    The sales associate who helped me, Davion, was also helpful.

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    Sav-Mor Leather - Finishing touches

    Sav-Mor Leather

    4.8(121 reviews)
    76.6 miDowntown
    $$
    Family-owned & operated
    Established in 1970

    Service is readily available and the staff are helpful and knowledgeable with my questions. I got…read morean amazing leather side in black that I have plans for and should mention this is my regular leather vendor but they don't stop at leather. The array of rivets, clasps, belt straps and glues and dyes meant to color leather are endless whether you are a small leather maker or need gallons of it. I recommend this shop highly and wish I had the resources to buy loads more

    Let me start if by stating that , I arrived at 1pm , and it was empty ish, got parking halfway down…read morethe block and there was no homeless people on the left side. (PSA:Be kind to the people outside). The entrance looks suspicious, as if it was an order room for a bodega or warehouse. However, you can smell the leathers, and once you get past it, there is display cases with options . The leathers are limitless and its peak options for anything you can imagine. The service is amazing and the selection is limitless , if you find what you're looking for, be prepared to find something better! The value and pricing is great! Not overpriced and appropriate for what you're getting! 10/10. Also you know it's going to be peak service when the service guy is white and wearing a chill Hawaiian shirt! You heard it here first! So you know next time you shop somewhere .

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    Sav-Mor Leather - Buried treasure... scrap leather

    Buried treasure... scrap leather

    Sav-Mor Leather - Stacks and stacks and stacks

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    Upholstery leathers

    Upholstery - High back tuffted Chair

    Upholstery

    4.4(33 reviews)
    28.3 mi

    This review has been stewing in my brain for a long time. I wanted to acknowledge this place for…read moreamazing customer service and a very high quality product. The leather in my car on my center console lid had been cracking for quite some time and I was stressed about it. My husband located this business and sent me here to get it fixed. I had my daughter with me who I believe was about 1.5 years old at the time, so she was obsessed with walking around and getting in to things. This made it a little challenging for me to discuss everything i needed, but everyone who helped me was super patient with me and very sweet to my daughter as well. I was worried I would have to leave my car here which is my main mom mobile, but they were able to send someone out to pop off the lid safely without damaging anything and keep that to reupholster rather than needing my car for an extended period. It took about a week total. When I went back out, I was so impressed with the quality of work and it looked even better than the original leather did! Super impressive and they were equally patient and kind upon pickup. Pricing was also reasonable! I would highly recommend them to anyone..

    Wow what an artist with excellent skills. Melissa, the owner really has that creative designer…read morebrain---we brought in 4 bar chairs (the seat cushions were worn out). We had saved 15-20 African hides from hunts 20+ years ago hoping there was some way she could use them to reupholster the chairs. Once she started unrolling hides, her eyes lit up and it was like a kid in a candy store as she started mixing/matching/measuring/planning. My wife and I do not have that kind of "brain for designing" so we were grateful Melissa was enthusiastic to take on the challenge. We gave her complete designer control and she did an amazing job. The finished product was beyond our expectations--utilizing 5 different animal hides in a very creative and tasteful combination. We were so happy with the work and interactions with Melissa that next we brought in a leather couch that needed the cushions repaired. Unable to find an acceptable leather match, and since the back of the couch is against a wall, Melissa took leather from the back of the couch, replaced the tops of the cushions and then replaced the back of the couch with an economical (and nearly matching) substitute for the original thick irreplaceable leather. Great idea and the couch looks great. Melissa is one of the friendliest, most artistic and talented people I have had the pleasure to meet. Hopefully we will find some more projects for her (we still have lots of hides!).

    Photos
    Upholstery
    Upholstery
    Upholstery - Fun Fabric Mixed chair and Ottoman

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    Fun Fabric Mixed chair and Ottoman

    Coach Factory Store - menscloth - Updated May 2026

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