I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Grace was amazing!! Couldn't have asked for a better speech therapist for our daughter!read more

Workers and owner are rude and unprofessional. Will not provide details on the care of my child…read moreafter repeated requests. Lack of ethical behavior has been experienced on several occasions that goes against rules and requirements. Based on this, I would recommend not bringing your child here.

My daughter has received physical and speech therapy from Playworks since she was a baby, and the…read moreexperience has been wonderful. Camryn and Bridgett have gone above and beyond in helping Emma reach her developmental goals. They create a safe, supportive environment where my daughter feels truly heard and understood. Their professionalism, compassion, and dedication to children's needs really stand out. I am deeply grateful for the progress Emma has made under their care, and I would highly recommend Camryn, Bridgett, and the Playworks team to any family looking for therapists who genuinely care about their clients.

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

Our son was in PT with Ellie Hoag for the past year, and has thrived under her care. When we…read morestarted, he was a year old and not crawling, and now he is 2 and runs all over the place. Ellie had a great approach with our son, both being fun and playful and very focused on making sure he was working on the skills, without being pushy with him. He loved his sessions with her. We are ALMOST sad we don't need to see Ellie anymore because he has progressed so much under her care :)

From the owner: At Little Steps Pediatric Therapy in Ravenswood Chicago, we provide pediatric physical therapy,…read moreoccupational therapy, and speech therapy to meet the rehabilitation needs of our young patients, their physicians, and their parents. We work with children from birth to adulthood providing timely, individualized therapy services in a caring environment through the personalized attention of a committed staff. Our skilled staff provides individualized treatment plans specifically for your child's needs and development.

My sons OT was changed three times in the first three months of therapy. Additionally, my son was…read moreparticipating in the therapeutic play group. I asked the Speech and OT running the group periodically he needed private speech therapy and was told no. Then at the end of the year, after receiving minimal updates on his progress-I was told that he hadn't been speaking all year during the play group and needed speech. It was very frustrating to not have been communicated with during the 9 months he had already spent there. Moreover, they provided an insurance code for their playgroup sessions which I later learned from my insurance co has no legitimate code, and should only be charged as a class, not the same price as a private therapeutic session. We switched therapy groups and the vast difference in the quality and the progress my son made was incredible.

This is a lovely place that gives kids skills they need. My son was in the FRIENDS group and…read morelearned so much. If I could recommend changes it would be to make allowances for when people are out of town. We travel a lot and so inevitably miss sessions. It would be nice, if we could pro-rate in these situations. We know which dates we will miss when we sign up, so it could all be prearranged. Just frustrating. Sigh. Other than that they provide an excellent service. Kids learn so much.

I highly recommend Casey Marx. She was my daughter's Developmental Therapist through Early…read moreIntervention. Casey was the best! She always had the best energy and a positive attitude! Casey was great at seeing where my little one needed support and through child lead play, gave her just that. No matter what my little one decided to play with that day, Casey could use it as a teaching moment. Whether crawling through an obstacle course or dressing up with her, Casey always gave her all. One of my favorite skills we worked on was getting along and social play with others. My oldest would be included during session and we had to work as a "TEAM" to get something done. We ended each session with cheering, "1, 2, 3, GO TEAM"! They still say we need to use "TEAMWORK" when figuring something out together! Thank you Casey for all your dedication and support for our family!

I worked here, it is a really good company to work at. I was an interpreter and I had…read moreadministrative duties. Everyone is very nice and the therapists are great with the kids. I've seen great results for some kids. People here are great.

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

Can't say enough. My child made so much progress. Thank you bbd staff- you all are amazing!read more

In general, I don't have any major complaints. It's convenient for me to go the this location…read more Waiting times are pretty standard. I believe the person at the checkin counter could use some updated training to learn how to check in patients with better tact with a smile. Otherwise, the treatment so far is good. This is just my second annual physical appointment.

This has been one of the worst healthcare facilities I have ever seen. First, a doctor I was…read morereferred to cancel my appointment because I was there 8 minutes late even though they DO NOT HAVE A LATE SHOW/CANCELLATION POLICY. Second, my wife made an appointment to see an oby/gynecologist and they waited until the time of her appointment to let us know they do not take her insurance even though they had her insurance information all this time since two weeks ago. They made us waste two weeks of not being able to see an oby/gynecologist. The only doctor that saves them from no rating is Dr. Wu because without her this healthcare provider would be complete garbage. DO YOURSELF A FAVOR AND SAVE YOURSELF THE HASSLE OF GOING HERE.

Our daughter is dyslexic and has ADHD. Her challenges with reading comprehension, executive…read morefunctioning and staying on top of her homework workload has been a constant struggle. Working with Cindy has made a meaningful difference in these areas as well as improving her self-confidence. Cindy's patience has helped build a trusting relationship that has been very important to our daughter. Cindy has guided her and given her practical support tools to help her understand the value of being organized and that she is capable of being successful in school. As a parent it's been wonderful to see our daughter feel more empowered and less overwhelmed. Cindy's support played a key role in her growth. Thank you for the work you do and having thoughtful, skilled people like Cindy on your team.

Our 2nd Grade daughter was diagnosed with dyslexia in late February 2025. We have been working…read morewith a CHT tutor since March who is Wilson-trained and has the expertise to help my daughter learn how to properly decode. Not only is Ms. Karen excellent at her job, but she has an incredible, lighthearted rapport with my daughter. They get along well and Ms. Karen is great at keeping my daughter on task - even during fun summer months when she would rather be playing and hanging out with friends. My daughter has moved through multiple levels of Wilson's programming, primarily through Ms. Karen's tutelage and effort. The administrative side of the house is also easy to work with - we regularly get tutoring notes and billing is electronic. We are so happy to be working with this great company.