I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Grace was amazing!! Couldn't have asked for a better speech therapist for our daughter!read more

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

Our son was in PT with Ellie Hoag for the past year, and has thrived under her care. When we…read morestarted, he was a year old and not crawling, and now he is 2 and runs all over the place. Ellie had a great approach with our son, both being fun and playful and very focused on making sure he was working on the skills, without being pushy with him. He loved his sessions with her. We are ALMOST sad we don't need to see Ellie anymore because he has progressed so much under her care :)

From the owner: At Little Steps Pediatric Therapy in Ravenswood Chicago, we provide pediatric physical therapy,…read moreoccupational therapy, and speech therapy to meet the rehabilitation needs of our young patients, their physicians, and their parents. We work with children from birth to adulthood providing timely, individualized therapy services in a caring environment through the personalized attention of a committed staff. Our skilled staff provides individualized treatment plans specifically for your child's needs and development.

My sons OT was changed three times in the first three months of therapy. Additionally, my son was…read moreparticipating in the therapeutic play group. I asked the Speech and OT running the group periodically he needed private speech therapy and was told no. Then at the end of the year, after receiving minimal updates on his progress-I was told that he hadn't been speaking all year during the play group and needed speech. It was very frustrating to not have been communicated with during the 9 months he had already spent there. Moreover, they provided an insurance code for their playgroup sessions which I later learned from my insurance co has no legitimate code, and should only be charged as a class, not the same price as a private therapeutic session. We switched therapy groups and the vast difference in the quality and the progress my son made was incredible.

This is a lovely place that gives kids skills they need. My son was in the FRIENDS group and…read morelearned so much. If I could recommend changes it would be to make allowances for when people are out of town. We travel a lot and so inevitably miss sessions. It would be nice, if we could pro-rate in these situations. We know which dates we will miss when we sign up, so it could all be prearranged. Just frustrating. Sigh. Other than that they provide an excellent service. Kids learn so much.

Merlin Day Academy has been a wonderful, supportive place for our son. He has thrived there and we…read moreare grateful for all of the kindness and patience that the staff has showed to both him and all of the children. He has made real gains with using his AAC device and also learning strategies to help him control behavior. They have also presumed competence in his education and have helped him move up the ladder academically. He has benefitted from all of the therapy modalities and I have been impressed with everyone he's worked with: parapros, teachers, and therapists.

This is our 3rd year at Merlin; before that our son was at Blue Bird Day, a preschool also under…read morethe Eya's Landing umbrella. We have only had positive experiences at both schools. Merlin provides comprehensive therapeutic services, including ABA, ST, PT, OT, and Social Work, in addition to educational services. The staff are insightful, creative, patient, compassionate and fun, and my son absolutely loves his time at school. The learning mixed with therapeutic play is just right for him developmentally, and his therapists take a holistic approach to building social and academic, and other skills he'll need to function throughout life. As someone who taught for nearly a decade and has worked in school settings since, I can fully appreciate the level of individual attention he gets from his therapists and therapeutic assistants, the extensive communication with families to stay up to date on our goals for our child and to let us know how his day is going (including notes and photos throughout the day!). And mostly I appreciate that he is not just sitting around at a desk all day doing differentiated work--I he is active and thinking, engaged, and having fun as he builds new skills. I see the review from two and a half months ago, and I think the context there is important: hers was the very first child to transition from private insurance to ISBE funding, so it makes sense that she personally would have experienced the growing pains as they adjust to a different system. I can imagine that this is a steep learning curve, and I'd extend some grace to them as they figure it out. In our second year at the Avondale location, I'd say they have worked out a lot of kinks, and that this is a joyful place for my child to learn throughout the day. We have found it to be a godsend.

Such an amazing group we personally have had Briana helping my son for a little over a year and it…read morehas been night and day difference what she has helped us do and achieve with my son

My family and I absolutely love Ms. Brianna! Ms. Brianna has always been so understanding, patient,…read morecaring and just a great person. We have had the pleasure of working with her for about a year now and we will continue to work with her! Thanks for all that you do!

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

Can't say enough. My child made so much progress. Thank you bbd staff- you all are amazing!read more

05/16/26 - Advocate Medical Group. I came here to get an ultrasound. Thank God I'm not pregnant lolread more

I would like to formally express my concerns regarding the care provided by Dr. Sarah R. Jorgenson…read more Over the course of my mother's care, it has been extremely difficult to obtain timely appointments with Dr. Jorgenson. She is frequently unavailable, and appointments are repeatedly rescheduled by the office to other physicians within the same network because she is unavailable. In addition, messages often go unanswered, making it very difficult to communicate regarding important medical issues. My greatest concern occurred today when Dr. Jorgenson refused to authorize a refill of my mother's high blood pressure medication. My mother is 84 years old and has a history of hypertension. At the time the refill was denied, she had completely run out of her medication. T he reason given was that my mother had not been seen in one to two years. However, this is inaccurate. We have been to the office at least twice during 2026. On multiple occasions, appointments originally scheduled with Dr. Jorgenson were rescheduled by the office because she was unavailable. It is unfair for my mother to be denied essential medication due to circumstances beyond her control. The pharmacist at our local pharmacy also expressed concern about the situation, stating that abruptly discontinuing blood pressure medication in an elderly patient could place her at unnecessary medical risk. Despite this, we were told that no refill would be provided and that my mother would have to wait until her next appointment on July 14 before receiving her medication. I find this situation deeply concerning. Denying an 84-year-old patient access to essential blood pressure medication while requiring her to wait weeks for an appointment raises serious concerns about continuity of care and patient safety. I advise you all to be careful. Specially lf your elderly individuals with chronic medical conditions--or your Children's are been seen and put at risk by careless this individuals.

I worked with Jana for two years during my time in Chicago. She was such a source of light,…read morestrength, and stability during an otherwise challenging time in my life (and many others). I began working with her on the heels of a difficult break up, and she patiently helped me to find a path forward and regain my power. Within a couple months of our first session, the global pandemic hit and we moved from in person to video therapy -- the transition was seamless. I was single and living alone during that time, and Jana's empathy and support were a life line for me. She is kind, compassionate, and really takes the time to see and understand the full person. I still refer back to conversations we had and resources she gave me to navigate new challenges that I encounter in life. I am healthier today because of my time with Jana. When I started to consider a move away from the Chicago area, a major con on my list was that I could no longer work with Jana. I will be forever grateful to her for her time and heart. If you have the chance to work with her, cherish every moment. She's one of the best out there!

Jana was my second therapist in my young adult life. I worked with her for 4 years. I started with…read moreher when she was a student and followed her to every site of her externship. I stayed on with her when she graduated and was a hired as a clinician and saw her continuously until I moved out of the Chicagoland are. I wish I was still in Chicago because I would likely be seeing her to this day. She is kind, compassionate, understanding. She is a skilled therapist and I'm sure a great mentor to her colleagues. I am of a minority background of both race and religion and a lot of my struggles with anxiety were rooted in this. She really took her time to understand the nuances of my experiences, their social impact, and their impact on mental health. I have worked with about 10 therapists in my adult life and Jana is easily in the top 3 of my favorite and most skilled therapists to work with. If you are working with her--cherish your time together! If you are thinking of working with her--please take my recommendation in doing so. I have nothing but love and respect for Jana!