I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Lino started Speech Therapy through Early Intervention in January 2025. At that time, he was using…read moresingle words, able to name pictures here and there, but couldn't even say "help" when I could see he was asking for it in his own way. His patience was short, which made communication tough. He also had delays with motor skills. He could hold utensils and knew they were for eating--he would bring them to his mouth--but he wasn't able to hold them strongly or in the correct way. After months of practice and support, he's now using utensils just fine, and I'm so proud of how far he's come. He began receiving Speech Therapy-Grace, Occupational Therapy-Madelyn, and Developmental Therapy-Shirley once a week. After 8 months of consistent therapy, the progress has been incredible. Lino is now able to make sentences, loves to sing, and can clearly say what he wants. His play skills have also grown--he enjoys playing with others and now involves people around him, which has been wonderful to see. We are especially grateful to his therapist, who has shown how much they truly care about Lino. The patience, dedication, and encouragement they've given him (and us as parents) mean so much. They don't just teach--they celebrate every small win with us, and that has made all the difference. Looking back, it's amazing to see how much progress he has made, and we are deeply thankful for the team who has supported him every step of the way.

Workers and owner are rude and unprofessional. Will not provide details on the care of my child…read moreafter repeated requests. Lack of ethical behavior has been experienced on several occasions that goes against rules and requirements. Based on this, I would recommend not bringing your child here.

My daughter has received physical and speech therapy from Playworks since she was a baby, and the…read moreexperience has been wonderful. Camryn and Bridgett have gone above and beyond in helping Emma reach her developmental goals. They create a safe, supportive environment where my daughter feels truly heard and understood. Their professionalism, compassion, and dedication to children's needs really stand out. I am deeply grateful for the progress Emma has made under their care, and I would highly recommend Camryn, Bridgett, and the Playworks team to any family looking for therapists who genuinely care about their clients.

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

My sons OT was changed three times in the first three months of therapy. Additionally, my son was…read moreparticipating in the therapeutic play group. I asked the Speech and OT running the group periodically he needed private speech therapy and was told no. Then at the end of the year, after receiving minimal updates on his progress-I was told that he hadn't been speaking all year during the play group and needed speech. It was very frustrating to not have been communicated with during the 9 months he had already spent there. Moreover, they provided an insurance code for their playgroup sessions which I later learned from my insurance co has no legitimate code, and should only be charged as a class, not the same price as a private therapeutic session. We switched therapy groups and the vast difference in the quality and the progress my son made was incredible.

This is a lovely place that gives kids skills they need. My son was in the FRIENDS group and…read morelearned so much. If I could recommend changes it would be to make allowances for when people are out of town. We travel a lot and so inevitably miss sessions. It would be nice, if we could pro-rate in these situations. We know which dates we will miss when we sign up, so it could all be prearranged. Just frustrating. Sigh. Other than that they provide an excellent service. Kids learn so much.

Merlin Day Academy has been a wonderful, supportive place for our son. He has thrived there and we…read moreare grateful for all of the kindness and patience that the staff has showed to both him and all of the children. He has made real gains with using his AAC device and also learning strategies to help him control behavior. They have also presumed competence in his education and have helped him move up the ladder academically. He has benefitted from all of the therapy modalities and I have been impressed with everyone he's worked with: parapros, teachers, and therapists.

This is our 3rd year at Merlin; before that our son was at Blue Bird Day, a preschool also under…read morethe Eya's Landing umbrella. We have only had positive experiences at both schools. Merlin provides comprehensive therapeutic services, including ABA, ST, PT, OT, and Social Work, in addition to educational services. The staff are insightful, creative, patient, compassionate and fun, and my son absolutely loves his time at school. The learning mixed with therapeutic play is just right for him developmentally, and his therapists take a holistic approach to building social and academic, and other skills he'll need to function throughout life. As someone who taught for nearly a decade and has worked in school settings since, I can fully appreciate the level of individual attention he gets from his therapists and therapeutic assistants, the extensive communication with families to stay up to date on our goals for our child and to let us know how his day is going (including notes and photos throughout the day!). And mostly I appreciate that he is not just sitting around at a desk all day doing differentiated work--I he is active and thinking, engaged, and having fun as he builds new skills. I see the review from two and a half months ago, and I think the context there is important: hers was the very first child to transition from private insurance to ISBE funding, so it makes sense that she personally would have experienced the growing pains as they adjust to a different system. I can imagine that this is a steep learning curve, and I'd extend some grace to them as they figure it out. In our second year at the Avondale location, I'd say they have worked out a lot of kinks, and that this is a joyful place for my child to learn throughout the day. We have found it to be a godsend.

Such an amazing group we personally have had Briana helping my son for a little over a year and it…read morehas been night and day difference what she has helped us do and achieve with my son

My family and I absolutely love Ms. Brianna! Ms. Brianna has always been so understanding, patient,…read morecaring and just a great person. We have had the pleasure of working with her for about a year now and we will continue to work with her! Thanks for all that you do!

My little guy has been attending Blue Bird Day - Northcenter since late April 2018. Prior to that,…read morehe had been receiving in-home Early Intervention services and just before his 3rd birthday he was formally diagnosed with Autism Spectrum Disorder. The news was hard to digest, and my heart hurt. I really knew nothing about Autism, I didn't know where to start. With his Early Intervention services stopping, it became my mission to act fast and find my son the BEST possible help I could find him. That's when we found Blue Bird Day. Right from the start, I knew this was the place for my son. From the very first phone call, to the site visit & tour, to meeting the staff, bringing my son in for evaluation...every step of the way the entire staff was so helpful, caring and knowledgeable. I knew my little guy would be in good hands and I truly believed he'd be getting THE BEST help I could find for him. Aside from the 4-hour school day, he also receives individualized/intensive therapy. In just a little over 7 months he has already made so much progress! He's socializing, vocalizing more, communicating his needs in various ways including signing...he is just thriving! Every teacher, assistant and therapist at BBD is amazing...they truly care about my son and are just as excited as I am every time he accomplishes something new or meets a goal. I am so thankful that I found Blue Bird Day & to be part of the Blue Bird family. I don't know where we'd be without them!

My daughter has been with BBD North Center for 3 years, enrolled pretty early on as a 2 year old…read more She has ASD, GDD, feeding difficulties and ADHD. They came highly recommended by OTs from EI and from colleagues at UIH. So far my daughter has had astronomical leaps in communication, social emotional skills, self regulation, and academic (kindergarten) skills. She still has a lot of things to work on but the team has been amazing. I want to specially shout out Salena, the BEST BCBA ever. She sets aside an hour bi weekly to talk to me about my daughter's progress, my future goals and priorities, and sometimes acts as a parent therapist to help me manage my own expectations and anxieties. For a long time, my daughter would not enter public bathrooms. This is something we've been working on for years. Since Salena has taken over her case, my daughter now goes inside Starbucks and Trader Joes and even washes her hands! This has been the MOST progress she's had on this front. My daughter is also very attached and affectionate towards Salena, which is a testament to her skills and genuine care.

I would like to formally express my concerns regarding the care provided by Dr. Sarah R. Jorgenson…read more Over the course of my mother's care, it has been extremely difficult to obtain timely appointments with Dr. Jorgenson. She is frequently unavailable, and appointments are repeatedly rescheduled by the office to other physicians within the same network because she is unavailable. In addition, messages often go unanswered, making it very difficult to communicate regarding important medical issues. My greatest concern occurred today when Dr. Jorgenson refused to authorize a refill of my mother's high blood pressure medication. My mother is 84 years old and has a history of hypertension. At the time the refill was denied, she had completely run out of her medication. T he reason given was that my mother had not been seen in one to two years. However, this is inaccurate. We have been to the office at least twice during 2026. On multiple occasions, appointments originally scheduled with Dr. Jorgenson were rescheduled by the office because she was unavailable. It is unfair for my mother to be denied essential medication due to circumstances beyond her control. The pharmacist at our local pharmacy also expressed concern about the situation, stating that abruptly discontinuing blood pressure medication in an elderly patient could place her at unnecessary medical risk. Despite this, we were told that no refill would be provided and that my mother would have to wait until her next appointment on July 14 before receiving her medication. I find this situation deeply concerning. Denying an 84-year-old patient access to essential blood pressure medication while requiring her to wait weeks for an appointment raises serious concerns about continuity of care and patient safety. I advise you all to be careful. Specially lf your elderly individuals with chronic medical conditions--or your Children's are been seen and put at risk by careless this individuals.

05/16/26 - Advocate Medical Group. I came here to get an ultrasound. Thank God I'm not pregnant lolread more

I am very grateful to the kind and supportive staff at this location. I don't know if all Athletico…read morelocations are like this and maybe they are but the folks here were outstanding to say the least. I worked with a few of the staff members all of whom are great, but in particular with Julie, who was instrumental in helping me regain my quality of life after a labrum shoulder tear. I have an active lifestyle that I felt was in jeopardy after this injury. Not only am I able to avoid an invasive surgery, but I feel significantly better and healthier. A big thank you!!

A belated thank you to Jim McDermott for his PT expertise and friendly personality, along with the…read morehelpful, friendly staff at Athletico Irving Park. Two doctors advised likely surgery on a broken tibia near my knee. Third doctor, a surgeon, advised physical therapy after several wks on crutches. I enjoyed working with Jim as he challenged me each week and the bone healed quickly. There is no pain in my formerly broken leg whether climbing stairs or walking out and about in Chicago.