I have had the need for hearing aids for many years. I started with an Audiologist who sold me…read more$6,000 worth of hearing aids I could not hear from.
Even though I returned numerous times, she at one point said she could not help me without additional charges. Blah....
I went to a big box store where I got hearing aids at a reduced price and felt that I would always use them for my needs.
However, my insurance started covering the price of hearing aids and I decided to take advantage of it.
After seeing elderly parents struggle with technology they would never use and pay unreasonable charges for service begging to hear I was reluctant to go to anyone who could put me in that same situation.
I looked at the credentials of several hearing centers. I called and talked to secretaries that answered the phone and judged how welcome I would be in their office based on how cordial they were to my call.
I looked at the education of the Audiologist and found an office that would fit my need.
I found Whisper Hearing Centers in Nora. Meghan Schnellenberger, Au.D.,CC/A and Dr. of Audiology.
I went in and met Meghan. From the minute I walked in I was welcomed by the office staff. Then Meghan, and I sat down to talk, I felt comfortable and felt sure I was going to get quality service.
I told her how I felt about being over charged and that was a concern. She understood and began to ask questions regarding what my hearing needs were.
After a hearing test, we sat down again, for about an hour. We discussed the various products she had to offer and asked if there was one that interested me. We actually both choose the same product.
No money crossed hands, and she ordered my hearing aids. Two weeks later the aids came in and we met again to deliver them.
She covered everything. She covered the warranty, she covered of course, how to use them. She set them up on my iPhone, she tested by ability to hear, tested the charger and then gave me everything in writing.
I feel this is the best care I have ever received. My husband teases me, "and you didn't want to go to a real office" Well, believe me when I tell you if you need hearing care don't pass up Meghan Schnellenberger. You will not be sorry.
When we were ending our appointment, she wanted to know if I needed to come back in a couple weeks. I did not feel it was necessary. She told me it would be nice if I would make an appointment in a few months to say hello, let her know how I am doing and she would clean my hearing aides and double check everything. Unreal, I just do not usually get care like this.
Would I buy another pair from Megan, you bet cha