Dr megan woods is excellent! , expedite care model and quality staff , listens and cares about…read moretheir patients

Front desk staff is clueless on what is going on. I have been here multiple times and the front…read moredesk never communicates properly or sends the right appointment confirmation. The doctors are fantastic, but you need to first navigate through the front desk.

We've been patients here since 2009. The past 2 years, since they became Whisper Hearing Centers,…read moreservice has been AWFUL! The staff who answer the phone for both the ENTs and audiology are incompetent and rude. The office that serves both sides uses computer phones. My patient with hearing aides cannot understand them at all. They mumble, they echo, they talk on speaker and do not use headphones+microphone. When you tell them, they say there's nothing they can do and move on. I asked them to pass on the feedback and they said it's not their job. I was interrupted and then hung up on twice -- because I described the problem and told them it is unacceptable. My patient, who is an adult child, was hung up on because she could not hear them. THIS IS AN OFFICE THAT WORKS FOR (not with, FOR) PEOPLE WITH HEARING ISSUES, and they hang up on you because you can't hear the system they use, which does not cater to deaf and hard-of-hearing! The one I talked to one of the times said she doesn't even talk to that many hearing impaired people, and that she and other staff can't hear us well either. There seems to be no training for the staff to first of all understand that they serve the patients not the other way around, and that they have to cater to the population with disabilities that this business exists for! The doctor and audiologists are fine if you make it past this joke of a scheduling system.

I accompanied my mom & dad to an appointment for the implantation of a hearing aid. The…read moreaudiologist was fantastic with my parents. Thankfully, she set the expectation that the hearing aid would be uncomfortable for up to 2 weeks. We are well past the 2 week period and my mom's hearing has improved dramatically!! My mom has been fitted with the Lyric hearing device. It is tiny and cannot be seen at all! We have been waiting for an X-small Lyric for several years. It is finally available. This is her third hearing aid. Finally one that really works! Thank you Total Hearing Solutions.

There is no better - the staff and doctors are specialists in this specialty. Highly recommendread more

Today (12/08/2022), I had a regular appointment for a periodic check of my hearing aids. I am a…read morelong-term client of Professional Hearing Services and this is my third set of hearing aids. The current set (improved technology and features) is working very well. The appointment went as expected, with cleaning and complete check-out of operation. We discussed how things were going and an improved "Dryer" for storing the hearing aids overnight. I picked up some additional supplies while there. Dr. Rosinko (as well as Dr. O'Connor) always exceed my expectations. I recommend this service to anyone having any type of hearing issue. You can always depend upon them for objective information, professionalism, and high quality services.

Incredibly helpful Audiologist! Dr. Wyss is an absolute gem! Spent the past 36 hours with my…read moretinnitus driving me insane. Was able to get a same morning appointment, Ally saw me right away. She diagnosed my ears & gave me my range of options from holistic to technical with respective outcomes. Definitely highly recommend if your ears are bothering you!!!

From the owner: We excell at hearing evaluations, hearing aid evaluations, hearing aid fitting, hearing aid…read moreservice/repair, hearing protection and tinnitus counseling. We counsel our patients so their expectations are realistic for both hearing loss, aided hearing loss and tinnitus.

After I finished chemo last July, my balance was so bad that I was walking with a cane. If I…read moreclosed my eyes I literally had to be holding on to something or I would fall. My friend Deb told me about Balance MD. I got an appointment and saw the Doctor, the audiologist and then started PT. After several weeks of PT and doing my exercises at home, I am not using a cane, can stand in the shower with my eyes closed, and walk normally, not looking like I've been out drinking all night! I am so happy! I would recommend Balance MD to anyone who has balance issues. I rate it 5+ stars!

My experience with BalanceMD, Indianapolis, IN, was WOW. First let me say I had hesitations of…read moreseeing this Balance Dr. for my Vertigo/Migraines. With in the first visit of seeing Dr. Sanders, all I can say is WOW. Within the last two months, I have gone without a Vertigo Episode or a Migraine. The staff is tremendously kind and understanding. BalanceMD team have given me the strength back to climb stairs, slowly but surely. Stephanie, who was my therapist was great and very patient with me. I recommend this BalanceMD to anyone who has Vertigo, Migraines or even just annoying headaches that just don't leave you. I am proud to be a part of BalanceMD.

My daughter (over 18yrs) went to CENTA about a hearing issue. They did not listen to her at all…read morebut did a standard hearing test and told her to follow up in 3 months. On the follow up visit , I attended her visit. I was shocked to see how the audiologist dismissed my daughter's concerns and told her past tests were normal, and they had nothing else to offer. If hearing is not a physical issue with the ear, then there can be another issue. CENTA (the Center for EAR, Nose, Thoart and Allergies) is supposed to be a certified physician, but no doctor ever looked at my daughter's case and dismissed us. When I pushed the issue, the audiologist told us that we needed to see a Neurologist and would send us a referral. They never followed thru. So disappointed in the care or lack of care we received.

I went to Dr Huntley to get an opinion on my tongue cancer and have a needle biopsy. I had been…read moretreating my cancer naturally for almost 2 years and had lost over 60 lb. His first step was tell me that I needed a feeding tube and although I would have never considered it but he scared the witts out of me and we set the appointment for the feeding tube to be placed. The next appointment I was told how insane I was to attempt natural healing for such a thing as cancer. He told me that if I did not do EXACTLY as HE said that I would be dead within 6 months. He never sat down with me and explained if he did surgery how much of my tongue he would take. I never received copies of any of the reports and/or visits. He continually berated me and said that if I had never had a good vacation that I should spend my money and take a nice vacation before I died instead of wasting it on natural things. I explained to him that if I submitted to his surgery, at only 100 lbs and that I did chemo and radiation at this weight that his curse would come true and I would be dead within 6 months. I explained to him that God did not die place him on the throne, that he had no control over my demise. That I would live, I am still here over 1 1/2 years later. I still have a tumor, it has not metastasized at this point. I had no plans to return to his office and then received a letter stating that he was firing me as a patient. AS IF HE was GOD once again. I explained many times that it was my body and my choice. THIS IS WHY I despise most medical doctors...they believe they know it all and no one else has a brain. Be careful folks, they will kill you if you allow it. I am still on my journey and I call the shots, not some Doctor that thinks he is GOD and talks down to people, telling them they will be dead in 6 months if they do not do what he says. I HAVE BEEN BEGGING FOR MY MEDICAL RECORDS FOR OVER A YEAR AND THEY REFUSE TO SEND THEM TO ME. I am looking into what can be done to them for denying me access to my own records. I had the records faxed to another facility and the font is about a size 3-5 and no one can read them. I would not take my dogs to this facility.

Front office staff is beyond rude. Called to cancel and they never canceled the appt. They billed…read moreme for a failed appt. When I refused to pay this it was turned over to collections. Rude, unprofessional, never again

Dr. Martinson is wonderful. Absolutely one of the best doctors you could ever want for your kids…read more She cares, is very thoughtful, is super knowledgeable, and both my girls look up to her. That said, she's now splitting patients with another doctor kind of out of nowhere. And on top of that, and the reason for this low review, is the "$150 administration fee" for our kids that basically was announced in a letter in late October and is due in December (!!!). Who does that? No doctor's office has ever charged me money for doing NOTHING--it's like a "membership." This is literally a fee for nothing. The letter lists things they've always done and is like "well, now we're charging." It's a fee because they are doctors and can apparently charge a fee. So long story short, Dr. Martinson is a 5-star doctor. This is a 1-star decision. The staff is a bit hit or miss--we've had folks threaten to send us to a collection agency for being a bit late on payment while trying to sort things out with insurance and folks that are wonderful. But good lord, you basically drop another doctor in who we've never met and tell us that's our new co-primary care doctor, and charge us $150 for doing nothing. Not a fan of those decisions at all.

If you would like to be nickeled and dimed, by all means, have at it. This practice charges for…read moreforms to be completed, charges to transfer files, as well as an annual fee per child to be a patient. From my ped. in CO, to CA, and back to IN, this is the first time I have ever had such a negative experience with a doctor office and it is time to take my children elsewhere after 6 years here. Charging an annual fee to be a patient is absurd, especially when you go in once a year for an annual. I highly suggest going somewhere else.