Took my 86 year old mother to an appt here to have her hearing checked. The owner, Brad, was very…read morenice and talked with both her and I for a while. He said they accept both Medicaid and Medicare as well as other insurances. And if she needs a hearing aid, they do not charge the customer any more than what their insurance is willing to pay. So with insurance, the exam, device itself, and everything could be free. Many heading aids that are good quality vary in price from about $1000 to $5000, and Brad said even with insurance not paying them full price, that my mother could stil qualify for a top of the line device, if it is decided that she needs one. And there would be no out of pocket expense to her. Brad was very professional and caring, and you can tell he is used to dealing with elderly people, and treats everyone with the utmost respect. He did not try to hard sell her or get her to sign or buy anything this visit. He gave her and I lots of information and will let my mother decide if she wants to get one or not. Based on my limited experience and talking with Brad he seems genuine and like a trustworthy and fair man that will not up-sell or take advantage of the elderly or anyone else that comes into his office. I do not know how well his products function, but based on what I know, I would return here if it is decided my mother needs a device. She says she doesn't need one but her doctor just wanted her to get tested to be certain, haha.

My family and I are especially thankful for the care and attention given to my brother when he…read moreneeded rehabilitation following a medical emergency and hospital stay. Everyone at HC who interacted with my brother was caring and supportive, making sure to care for him in the ways he needed. Weekly meetings with his care staff gave him and our family opportunity to assess his overall needs and have them met. Communication was amazing..open and clear. Involvement with all parties...care staff and family support involvement are key. Highly recommend Hickory Creek Franklin.

Nice small rehabilitation center, staff were really nice, helpful and friendly. And have got to…read moregive extra points for the patients they showed for the extremely difficult patient we delivered them. Thanks? Would definitely recommend.

Jane & staff are Incredible! From making you look & feel good to being down to earth and relatable!…read moreJane is perfection at her craft and comes with current and advanced knowledge on All services I Highly Recommend Revive RX

Everything from enrollment and first appointment scheduling to the initial office visit, follow-up…read morescheduling, and obtaining my prescription at the pharmacy proceeded smoothly and without issue. Both Jane and the receptionist were exceptionally friendly and helpful, making me feel as if I were a long-time patient. I acknowledge that the only issue I had at all, came from my own doing, and they assisted me diligently in addressing it as well! Jane was thorough in explaining my care plan, calm, thoughtful, and highly knowledgeable. Overall, the experience was excellent, and I would highly recommend this practice. Tim S.

I was recently in ICU and had several Drs from this consultants group assist me in my care. They…read morewere professional and caring and I found them very through. The office staff is also very kind and went out of their way to help us sort out something with the billing after my treatments. I found it to be a great spot for assistance, and would recommend them and use them again if needed.

I want to start out with this location is many different offices in one big building. If you see a…read morebad review for this location it may not be for what office you are being seen for. Dr. Webb has been my doctor for my pregnancy a short time now. I was referred by a friend to him and man-oh-man am I glad I was! I couldn't find a doctor who truly would listen to what I was wanting and so far he has been wonderful. His office is friendly and very helpful. I feel that they really care about my needs as a patient. It's becoming harder and harder to find that so I value what him and his office do. He's very knowledgeable and insightful. Plus, he has quite the sense of humor. He keeps it funny that's for sure. I haven't had any problems getting a hold of his nurse Angela, in fact, she encourages me to have her paged instead of going to voicemail so she won't miss anything. Dr. Webb also gave my husband and I his personal cell number for any after hour questions or concerns. I was shocked! I haven't had that kind of care before. Any time I call into the office the front office staff is extremely helpful. Scheduling has never been an issue. I highly recommend!

To my pleasant surprise, this outpatient surgical center exceeded my expectations…read more Used the Waze app to find which part of the hospital we need. It did help tremendously. It helped us to go directly to this surgical center. We didn't need to navigate ourselves through the mammoth hospital parking lot or use their shuttle. Yes, this place has a shuttle service-I know...right? I'm thrilled about it. Where to find the shuttle is easy. Locating your vehicle afterwards is another story. I will say this though, having a key fob helps. Honked our way to our car just fine & dandy. Figuring out which suite upon entering the building was a challenge. Me being me, I tend to appreciate signage. I'm a bit goofy like that so...as we ended up in the wrong medical office. A kind employee was able to advise us that our path was merely across the hall. So off we went. No skipping was involved, you'll know why later ;). There comes a time where a person has to get certain things done. It so happens to be mine now. It's not an appointment that you'll wanna do but a necessity for early detection of stuff. Yes, stuff. This appointment was made way back when in December via a phone call. Paperwork followed a week before the upcoming appointment. The instructions on said paperwork wasn't as reader friendly as my preferred method but now I do know. Wonder if someone could develop an automatic text msg 24 hrs beforehand to the patient like a hey dork, don't do this...but DO this...bc if ya don't do this right, you're gonna see us again...mb ending with xoxo?!? Might be a thing someday. Life is so fast these days, who knows mb it's out there & not in practice?!? I just hope my life lesson helps you in yours. Let's just say...please for the love of all good things, please please please read the love letter your physician-medical team sends you more than twice. Have a friend proof if you are concerned or confused. It will help a bunch on the day of in a ginormous way. Hopefully you won't make the same mistake I made. I'll leave it at that when you realize what type of specialist I'm referring to in this situation :). Dr. Toby Reidy, DO, FACS, FASCRS is a gem & delightful doctor. She stopped by prior to the procedure to introduce herself & explain what was about to occur. She didn't used medical jargon. As we asked questions she met them with sound responses. Love love love how her kindness integrated into an easiness that resonated prior to my procedure. Not once was I freaked out or wanting to instantly bolt my way back home. Was it the anesthesia? Perhaps. Even when I explained that her homework as completed was done in a cliff note version (totally my goof) may not be optimal. I did call her office before my appointment & apologized to her profusely IRL. She kindly explained she'd do the best she could given that most of what was needed from my end was completed. Whew! That was a big load off. Hadn't thought a driver was warranted initially. I'm glad I had one as a precaution. Seems that anesthesia leaves patients groggy. Even though afterwards I felt as if I was ready to tackle the world again, I did find myself repeating questions to my own answers for why IDK, arrived home & fell asleep. That's definitely was from the anesthesia. Doctors actually do know what's up, eh?!? This one certainly did! Grateful for the care & compassion from this facility. Even received a HRU phone call the next day from a real person. Would've taken more pictures. Unfortunately, when you're sitting in a waiting room all ready to begin this showdown, Kodak moments don't really seem appropriate. All I got was the lobby. Hope this helps those that need this done & has unnecessarily put off the inevitable. TBH, get it done STAT. One less thing to freak yourself out with in your daily routine. You'll possess the ability to move onward with its own reward. I'm very impressed with the Franciscan network of professionals. Stay well & be safe, Amy

Doctor used Franciscan Surgery Center for cataract surgey on both eyes. Center was well maintained…read moreand staff very professional and friendly. I felt very comfortable with the care received. This review applies to both occasions.

Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

I had a lower face lift and resurfacing procedure. I am very happy with the results. Dr Hamilton…read moreand his staff are very easy to work with. They listen to your concerns and answer any questions thoroughly.

Dr Hamilton was wonderful and explained procedures thoroughly. Office efficient. Excellent array…read moreof services offered.

Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.