I travel from San Antonio TX to Franklin IN to make use of the expert care I get at Advanced…read moreAudiology. The staff is trustworthy, friendly and efficient. They care!

Poor service and communication!!! I have called them several times and left messages in regards of…read moremy hearing aids and not a phone call back whatsoever!!! After this I definitely will not ever return again!! It's been over a month!! Stay far away from this place. This didn't just happened to me it also happen to someone eles I know too. Poor business!!!

Ryan Thomas the Founder and CEO of Hearing solutions plus is not a credible person. After…read morereturning hearing aids for my 96 year old grandmother within the grace period and being contractually informed that a refund would be given within 30 days Ryan personally wrote 2 checks for the $3300 in succession that bounced and we are now 120 days in and no response. Ryan Thomas makes sure his office staff lets you know that they arent responsible and have no obligation to the problem and that he will be the one who rectifies the problem, then he will just kindly not make contact with you ( apparrent admission of guilt as everyone knows except him apparently). Sounds like a classy guy right? He has multiple locations across the state in which he possibly takes advantage of the elderly. Please take care if you choose to do business with a person who is not a straight shooter. Check his Better Business Bureau rating, it not very good! You have a simple business Sir that primarily runs off of customer service and you cant even do that right. WHERES MY GRANDMOTHERS MONEY RYAN?

From the owner: We excel in Customer Satisfaction with Serving, Selling, and Fitting Hearing Aids and Assisted…read morelistening devices.

Was visiting from Chicago and a hearing aid tip came off in my ear. They removed the tip and would…read morenot take any payment. Everyone was so nice and if I lived here would be visiting for full time service based on how great they were.

My first review but I've been a patient for years. Tricia has been my audiologist for over 20…read moreyears. About this practice : appointments are easy to get, drop off repairs are easy, and annual checkups very reasonable. Their reminders mean my HAs are checked annually. What is a typical 5 year life span turned into 12 years! Office personnel are also very helpful about insurance info and how to find discounts. While there are many less expensive models ... I know I will get expert advice, support and a great product from Whisper Hearing. And over time, the cost does even out. Need your hearing checked? Give them a call!

I have been a client now for about 7 months. The care and attention I have received have been…read morefantastic. Just this week I mistakenly went in for an appt on the wrong day. They graciously took care of me. I would highly recommend this family owned business!

Called here at the end of the day about a popping sound in my ear, they got me in first thing the…read morenext morning because it was uncomfortable. Got me right in, used a camera to look in my ear. Phone person and desk girl were very friendly. The doc was a nice guy and very helpful. Found them on Yelp and glad I did! Nice family owned business. If I ever need hearing aids or anyone I know does, I highly recommend this place.

I was not here for hearing aids just yet. I came here for something that hopefully will prolong my…read moreneed for hearing aids, molded hearing protection. They were awesome. The staff was very friendly and they worked with my insurance company to get the most bang for my buck. All I had to do was show up. Making an appointment here was easy. I was able to get one the next day. they have an nice waiting area with autographed celebrity photos thanking some guy named Bill, who I am assuming is the owner. The pictures go way back. Mike was very knowledge, supportive and professional. He brought a sense of humor and wit with him as well. I got a hearing test completed and he did my ear molds. They then ordered my hearing protection for me and set up an appointment to pick it up. On top of all that he discussed an annual maintenance program for the hearing protection. I was very pleased with my appointment. He made sure that everything was done right. Whenever I do find myself needing some hearing assistance, this will be my spot. I was pleasantly surprised with the results and customer service.

"HUCKSTERS"...Don't be fooled by the "professional" sounding sales talk... like a "used car…read moresalesman" - they only want your money... are not honorable. " Called... needed hearing aids sent back to factory - under warranty (only 8 weeks old) - only would do it if I paid an additional service charge! I CALLED THREE OTHER DEALERS - NO OTHER AUTHORIZED DEALER CHARGES FOR THIS! Recommendation: go to a company that cares - is service oriented - and stands behind the manufacturer products that they promote - and therefore are honorable!

The place's bread and butter are hearing aids. However, I came here to get some molded hearing…read moreprotection. They have a decent sized private parking lot that it shares with the other business in the building it is located. Even though they have a sign out front, their door inside the building is not well marked. It is the suite to the right as you enter the building if that helps. The staff there was very friendly and helpful. They guided me through the process and did some research to make sure I was getting what I needed. The audiologist, Tammy, was awesome, she was very professional and personable. She administered a hearing test for me and provided me great feedback. She also took some ear molds for me for the hearing protection. Even though they were not able to fulfill my full request, they found someone that could and provided me my molds. I was hoping I was able to do business with them. My experience with them was very positive and they were extremely helpful and went above and beyond to help me get my hearing protection through the best method.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807