A Great Job by a Remarkable Team…read more Independent Energy Hawaii did a great job for us. This is a remarkable team of people who clearly know what they are doing and take pride in getting the job done right. What impressed me most was not only their technical knowledge, but their willingness to take the time to help us understand our system and how everything works together. We already had an existing NEMA backup system, and they worked to tie it into the new system so that it will continue to serve us when the grid goes down--which unfortunately happens fairly often in our area. The entire crew worked hard, paid attention to the details, and made sure things were done properly. Just as important, they were responsive when I had questions and helped me understand what I have and how to use it. My wife and I truly appreciate the effort they put into our home. It is reassuring to know that when the power goes out, we have a system that was installed by people who knew what they were doing and cared about doing it right. Mahalo to the entire Independent Energy Hawaii team. We greatly appreciate everything you did for us. ---James L.

From the initial appointment to the final installation everything went very smooth & professional…read more Installers did a great job and got it done in one day. Aurite!

Island Pacific Energy installed our system a couple of years ago and it has been performing very…read morewell until the other day when one of my Powerwall Batteries was acting up after we had a power outage. Dan D'Antin (our really great salesman and contact) suggested I call Tesla Support. After a conversation the issue seemed to solve itself. Low and Behold I was shocked when Island Pacific Energy called and said they would replace the Powerwall that was acting up. Thanks to Tesla for making a ticket and getting this done! Today, Jordan and Alan showed up and I was impressed by their professionalism and friendliness. You can tell by how they performed the replacement with speed and accuracy that they are well versed and trained in the installation and service of the Tesla Powerwall and Backup systems. Their friendliness is a huge bonus nowadays!! They took the time they needed to do the job even though it was Valentine's Day. On another note, Dan D'Antin has always been professional and knowledgeable with educating me about all my options in designing a system for my home. He always gets back to you promptly and shows up when he says he will. So, if you want a great experience and a good PV/Battery system call Dan D'antin at IPE!!! If you get Jordan and Alan, even better!! Their prices are inline with everyone else and they are a Kamaaina company! Much Aloha to the whole company!

My experience with Island Pacific Energy has been exceptional and they deserve 5 out of 5 stars for…read moretheir ability to communicate well, provide a quality Tesla battery product and installation, and consistently keep me informed of the multiple steps and actions that were part of this install. Rory has been a solid salesperson looking out for us and making sure we were on schedule. Their office always called to confirm install dates, changes and also double checked via email. Finally, Jordan Bush as the crew chief was very good in doing the initial inspection and letting me know the next steps that would be involved. Their crew was prompt and let me know when they would be at our home to start. Always good to have confidence in the company for such a big investment. Jordan did the final hookup and left us with a great feeling we had installed something valuable. I recommend Island Pacific Energy to all who are looking for a solid local company that stands apart from the others that don't return calls, don't communicate well, don't follow up and make promises that aren't fulfilled.

I'm very satisfied with the whole process ,from the initial meeting with Julian, their sales rep,…read morethrough the necessary prep work, the installation and end results. After researching various solar companies I reached out to Julian as I've worked with him before and trust him. The employees were courteous and efficient throughout the installation. I would recommend this company should you need solar power for your home.

Update: Confirmed; they no longer support the products they sold just 5 years ago. Not a warranty…read morework issue--they lost their certification to do the work, or let it lapse. Junk product from a junk company. Original: SolarTech Hawaii does not support the equipment they install. Do not recommend; as other reviews have mentioned the poor support after sale is unacceptable.

Was having problem w/ our solar water heating - was not heating despite lots of sunny weather:…read moresystem was installed by Haleakala Solar which is only outer island now: they ref me to Hi Power Solar. Person there directed me how to fix the problem - phoning me the directions: I was able to find someone who could unscrew the back control area to flip the switch and get the system on again: this off site direction saved me lots of money !

HI POWER Solar is awesome! They are super responsive, easy to talk to, and do excellent work!…read more When we first reached out for information about a solar water heater project, the owner himself returned our call. We explained what we wanted and his sales director Cindy came out the very next day to see how they could help. Once we figured out what we needed, Jamie and crew came out and did a great job. He took pride in his work and made sure everything was done right. From start to finish, everyone with the company knew their solar! They had the experience and professionalism that reassured us we went with the right company. Wholeheartedly recommend!!

As we near the end of our install/upgrade, I felt compelled to reach out and sincerely thank the…read moreentire team for the exceptional work completed at my business. There were many aspects of the project--and, in particular, several individuals--that truly stood out to me. I wanted to take a moment to formally recognize their contributions and let you know how much we appreciate the professionalism, dedication, and pride they brought to the project. Merv has been nothing short of exceptional to work with. While he may be a man of few words, he certainly knows how to get the job done. He is highly motivated and takes tremendous pride in both his own work and the work of his team. His attention to detail is remarkable, and he consistently went above and beyond to ensure that we, as the client, were not only satisfied with the work but genuinely impressed with how each stage of the process was handled. Merv's combination of initiative, critical thinking, and ability to adapt on the fly makes him an invaluable member of the team. As we approach the completion of the project, he identified several details that I had personally overlooked. Rather than simply accepting them, he took it upon himself to ensure they were addressed before the project was finalized. That level of ownership and commitment speaks volumes about his character and work ethic. Individuals like Merv are instrumental in maintaining and strengthening the reputation that SunSpear has built. Blaine was my primary point of contact from the very beginning and played an instrumental role in bringing this project to SunSpear. We received four competing bids, and Blaine worked diligently to ensure that SunSpear remained competitive and presented us with a meaningful offer. His willingness to be transparent throughout the process immediately gave me confidence that I was working with someone genuine--someone who understood our priorities and treated them as if they were his own. Blaine took the time to understand the scope and complexity of what we were undertaking and worked closely with me to ensure that our needs were fully understood. His efforts ultimately led to connecting me with Taki, who was instrumental in taking the plan from concept to execution. There are not enough words to express how grateful I am for Taki. He has been an exceptional communicator, coordinator, and liaison throughout this entire project. Despite my being away on an extended vacation at the beginning of the project, Taki maintained consistent and proactive communication with me from start to finish. He provided an extensive project timeline that was executed remarkably close to plan, which gave me a tremendous amount of confidence throughout the process. Considering the extensive coordination required, coupled with the expectations of my team to maintain our day-to-day operations, Taki remained composed, organized, and thorough at every step. He has been an outstanding partner throughout this project and, quite frankly, made my job significantly easier. His ability to anticipate needs, communicate effectively, and keep everything moving forward was invaluable. Cory was another key contributor who helped make this project as seamless as it was. Through his coordination with his team, Cory worked closely with us to ensure that the project had virtually zero impact on our operations. He also helped identify and implement proactive measures that will benefit us as we move into future phases of the project. Cory consistently stayed on top of every detail and demonstrated a tremendous commitment to our success. His willingness to come in on a weekend to help us prepare for our tie-in is just one example of the level of dedication he demonstrated throughout the project. His efforts did not go unnoticed or unappreciated. All in all, Sunspear maintains an exceptional team of highly skilled and genuinely valued individuals. Each of them takes tremendous pride in their work and consistently strives to execute at the highest level possible. Their professionalism, ownership, communication, and dedication made a significant difference in the success of this project. We are incredibly grateful for the many hours of hard work, coordination, and commitment that they have invested in our property. The end result will allow us to operate in a more sustainable and energy-efficient manner, and we recognize that achieving that outcome required a tremendous amount of effort from everyone involved. Please extend our sincere appreciation to Merv, Blaine, Taki, Cory, and the entire SunSpear team. Their efforts have made a lasting impression on us, and we are grateful to have had the opportunity to work with such a dedicated group of professionals. With the addition of the SolarInsure program, we look forward to many years of continued collaboration and to building upon the strong partnership established through this project. Thank you again for an outstanding experience!

This review is overdue…read more The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you.

We bought our fixer-upper home a couple of years ago, and as with any new home, it came with a long…read morelist of projects. We initially planned to hold off on installing a PV system until after replacing our roof because we weren't sure how sturdy our ceramic tiles were. In the meantime, I reached out to Sid and shared my goals and concerns. He and his team did a fantastic job designing a plan tailored to our needs. In all honesty, with a little gentle encouragement from them, this system turned out to be the best investment we've made--especially with all the storms and power outages we've experienced in Hawaii Kai. From the installers to the admin team, everyone at PV Tech has been fantastic and easy to work with. We are so happy with our system and the incredible support we've received!

The PV Tech sales/contact person provided a clear quote and timeline for the Tesla Powerwall solar…read morebattery installation, as well as appropriate follow-up during project. The quote also included all the required documentation and permits required by HECO and other agencies. Electricians Justin and Shawn were thorough, efficient and neat. The area the battery and accompanying hardware were to be placed was discussed beforehand along with other options. Justin and Shawn deserve the highest praise for their technical knowledge and installation expertise. Justin also helped setup the Tesla App on the day the project was completed. The system and App are working fine. I highly recommend PV Tech.

They are very responsive and communicated with us through the troubleshooting process unlike the…read moreprevious company we had worked with. Wish I had switched sooner. It would've taken months off my electric bill!

I had been bouncing back and forth between electricians and certified solar installers trying to…read moretroubleshoot an electrical problem at my home. Finally found Inspired Energy Solutions with the knowledge on staff to help solve my electrical problem--electricians, certified installers, and a physics grad under one roof. They communicate well among each other and with me. They work quickly and are focused at getting the job done well. Special thanks to Micah & Freeman for troubleshooting and installing a second grounding rod at my home, which corrected a load imbalance. Now we're tackling the PV system. It's great they have a full view of what's going on.

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

If this Poncho's Solar then I had a great experience with Blake! He helped me with all my concerns…read moreand issues that were easily resolved. Resetting heater and adjusting thermostat! He even called back to respond to my email! Very much so a company built on Aloha! Mahalo Blake and Poncho's Solar!! God bless!

We had a issue with our water heater and called Haru Solar Energy about our water heater issue. We…read morehad got a number of a field technician Scotty whom asked us questions and over the phone he talked us through and determined that the water heater was OK and just needed to reset a electric outlet button and saved us an expensive bill! I would recommend Haru Energy because they are honest, professional, and helpful. If you have solar needs of water heaters or Solar inverter please go with Haru!

Had a broken solar water recirculator pump and they came out within hours same day to fix it! Great…read moreservice and great pricing as well! Thanks guys!

I have been helping my parents with their home, and noticed that the solar water panels on the home…read moreseemed to be leaking. We decided to contact several companies for a quote. Sean from Island Solar Service contacted me the same day, actually within an hour of me entering my information on their website. He was able to visit my parent's house the next day and provided me with a quote. We decided to replace the whole system, the panels and the water heater, since it was old. We were able to schedule the installation pretty quickly especially with a lot of homeowners trying to get their systems installed by the end of the year. Prior to the installation, Sean informed my mom of what needed to be done to prep the area for the install. Basically clean the area surrounding the existing water heater and the space needed. He called a week prior to confirm the install and to start the permit process. The team of installers arrived early that morning (7:30 AM) and was done by 1:00PM. They did a terriffic job. Through out the job they informed us as to what they were doing and were very professional. Once completed they went through the system to provide us with information and how everything worked as well as who to call if anything comes up. Overall GREAT service and value. Very painless process. I'd recommend Island Solar Service to family and friends.