Beautiful salon. Clean. Well lit…read more Ask for Michelle for your nails. She's the best!

This was a first-time visit for me. I was a walk-in. I requested a manicure and color on my natural…read morenails. The young receptionist was sweet. She even apologized for not immediately greeting me due to taking a phone call. That is how customer service is done! The other woman standing next to her had no excuse. I waited in the waiting area for about ten minutes. The decor was nice and not overdone. I was called back to a station and waited for a little more than ten minutes. There was music playing and TVs playing without sound; I wished they added the captions because otherwise, what is the point of the TV-- many people do not read lips. I met my technician. She was not particularly welcoming and was not a conversationalist as I have experienced elsewhere. However, I could see she was experienced with her craft. I mentioned an allergy that kept me from using certain products. I also mentioned a medical condition. Though I do not think the condition was understood, as it was not acknowledged or questioned for explanation, it actually did not become a problem during the session. As an introvert, I was hoping the stations were going to be a little spread a part. They were not. I appreciated the purse hook to avoid sitting the purse on the floor, though! Some salons do not have sinks for handwashing, but this salon does, which I like. No beverage was offered. No greetings or smiles from other staff members passing by during the wait. This is the first salon of this size that I have visited that has a small selection of polish colors, gel and non-gel. I was actually shocked. We settled on the American tip. I loved how the technician shaped my nails and exercised care during the manicure. No dust collector was used during filing, though-- I definitely had to clean my nose at home after breathing all that. I loved her attention to the cuticle work and hangnail cleanup. However, when she asked if I was liking the tips, I affirmed but asked if she thought the tips should be extended to cover my natural tips. She said no, and they were good. I took her professional opinion. I did not feel rushed until it was time to dry. She added something to my nails at the drying station, and I felt okay until my fingers started itching towards the end of drying. I also wondered why I needed UV. The itching worsened while in my vehicle leaving, which is when I noticed with the sunlight the negative space between the smile line and drawn tips. Jeez. It was about an hour before I could get home and get some hydrocortisone cream for my fingers. That was not a mistake. I cleaned polish from underneath two nails and tried to fix one tip on my right hand.

I am a very faithful customer for years. Always pleased with their services…read more I always get a pedicure, manicure, color polish or color change. Always satisfied. Staff is always friendly and considerate. The spa is always clean you can relax they have massage chairs while you wait to have your services completed. The spa has a television to check up on current events.

One of my favorite nail shops! I've been going for years now and recommend it to my friends and…read moresisters who've also been. I always get a pedicure and full set of acrylics. They do amazing French tips, are very neat and last 2-3 weeks as they should, etc . Are a bit pricey but worth it for the quality and good spirited staff. It's very relaxing and good to get some self care here.

I've been going here for over 10 years.... I've always had a great experience. So long as they are…read morenot overbooked, the crew here is great. I've had amazing pedis that hit the spot, and while i'm not a frequent fingernail person, they always find a way to make me love the gel or powder they can do. Paula and Sheila especially remember you whether it's been six weeks or a year. They suggest great colors and are very friendly. I will keep going here. If nothing else, the cleanliness and friendliness are out of the park!

Great place! Everyone was so nice and welcoming. Kelly did a great job on my nails. Very happy with…read moremy experience.

Zaza is one of my favorite Baton Rouge finds! I sometimes wish they offered dip powder, but can…read moreappreciate that by limiting services and designs, they're able to ensure more consistent appointment times and reduce reservations having to wait before their booking. Whenever my mom, mother in law, or other friends and family come to town, this is where I bring them. They always seat us together (easier if you book for multiple people than doing separate reservations, so keep that in mind), and my nails last longer than when I go DIY. If ambiance is what you're looking for, this is it. If you want a longer pedicure that will get callouses or rough skin off, don't expect the classic pedicure to be sufficient. You'll have to upgrade to the deluxe. I go back and forth on how much I do or don't like that they don't service men. Especially in today's world, I think gender specific segregation is a precarious position to take, it's also discriminatory to not service customers or even hire based on gender--and they notably don't have male staff.

Between the service and the interaction with the staff, I was not impressed. This is a pretty well…read moretalked salon in Baton Rouge, so I expected alot more. I made an appointment online, and it was for gel nails. I wanted both my fingers and toes to be gel. The salon is beautiful! It is in a great location too, but the staff is not friendly or welcoming. When I got there for my appointment, there was no one at the door and I had to find a staff member to tell them I was there to check in. After they checked me in , they took me to a chair to start my pedicure. They then asked me what color I wanted... I didn't pick this out, they brought colors to me. Which was ok, but this is normally done before you sit down. After I picked my color, I was then told that they don't do gel on the toes. It was fine and I guess not that big of a deal. After my toes were done, I sat and got my nails done. I wanted a French tip with pink instead of white. They could have been better, and I feel my nail specialist was rushing. For the price and the quality of work, I don't know if I will return.

Clean shop. Beautiful work. I've been going for about 2 years now and I'm always happy with the…read morework.

Extremely friendly. Tammy was quick but efficient with my GelX application-one of the best GelX…read moreexperiences along with the owner Jules. My pedi was done with care & he took his time. I'll definitely be coming between here & the sister salon, Honey nails from now on

The workers were very nice but it's obvious they are short staffed. The building has a different…read morename so I thought I was at the wrong place at first. I got a gel pedicure and gel nail polish. I was satisfied with the results it just took longer than I expected.

Lin, my nail tech, provided a very enjoyable experience. I came in as a walk-in and received a…read moremanicure and pedicure with gel removal on toes. Lin took her time and did a wonderful job. The deluxe pedicure is really nice, it includes hot towel, hot stones, exfoliation, paraffin wax and more. It's a good value. I would definitely return here!

I love this nail shop with a passion. Everyone is really good at everything so you can't go wrong!…read more The first time I came in the shop I had to do a soak off and they even gave me a glove and a stylus to have access to my phone! Like WOW the details! They will also offer you a drink and snack while you're being serviced. If you like crazy designs like myself, Eric will make sure it's perfect every time! I'm a bit of a germaphobe and I've never once felt uncomfortable. It's incredibly clean and tidy and they always have some good music playing. This place has extremely personable people, great quality work, and the prices are pretty competitive! They offer student discount so keep that in mind too! I typically get Gel X which a lot of places are just now beginning to do. Also when they do your natural nails they will always do a rubber base w/ your gel manis and mine are currently going strong for 3 weeks with no chips. Y'all know that is unheard of! I'm very intentional about having good service providers. They make you feel like friends/fam. I'll never turn my back on Glowy!!

This is an amazing spot to do your nails and be treated with care. I went with my daughter on…read moreSaturday an hour before closing. And Eric and Nancy made us feel welcome and did beautiful pedicures. We'll be back soon!

I love this place. They are my go to here in Baton Rouge. I suggest making an appointment because…read moreyou never know when they'll be busy. It's a nice place with nice ambiance. The staff are the best, some care about your nails more than others so watch which tech you let do your nails. I'm from Texas and one thing I don't like about this place that my regular nail shop in Texas has is the fact that their dip powder doesn't stay on for 2 weeks, unlike my nail bar in Texas. Here I get my nails done abt every week and a half. Also, some colors DO NOT match the example so look at the power BEFORE you put it on your nails.

first off she didn't even ask me what shape I wanted she chose what shape are so ugly. They're so…read morepointy at the corners. I feel like I'm gonna scratch somebody's eyeball out and it's not even the shape that I wanted. She was very impersonal I guess I woke her up when I walked in I don't know and then gonna charge me $45 for some design. Literally that is like a few I will never ever ever go back there again.

This spot is nice and the ambiance was great. We were greeted upon arrival and quickly checked in…read more The set up was amazing and the decore was nice.. Lyna was awesome. She gave me the menu , set my area up and offered something to drink. She did a great job on my nails and my toes. There were so many colors to choose from. I got the short, coffin shape with gel and gel on my toes. Y'all know I'm picky when it comes to my nails and the shaping. Like I've said before if it isn't t broke don't fix it. Well I had an issue and had to find some where different... I'm glad there were no limitations in her work. I told her what I wanted and she said I am so that. Everyone else complained or stated my nails had to be a certain length because they just COULDN'T do a short coffin shape. The prices were a little sooo for all the ads on but if you want what you want I guess you gonna pay it anyway lol. It was easy to set an appointment. It was very peaceful an just laid back. I will be retuning.

Great service awesome atmosphere I couldn't ask for nothing different. Customer service was awesome…read morefrom Courtney great place.

I came in on a Sunday at 4:25 PM with a few friends and was originally quoted a 45-minute wait for…read morea pedicure. About 30 minutes later, I was told to go sit in the pedicure chair, so I assumed I would be helped shortly. Instead, I sat there for an entire hour with no water in the bowl and no one starting my service. I also asked for an eyebrow wax, which was never done during that entire time. Throughout the hour I was sitting there, employees repeatedly looked at me and walked past without communicating any updates or acknowledging how long I had been waiting. At one point, one of my friends laughed and an employee told her to be quiet because "people come here to relax." I found that extremely rude and unprofessional, especially considering we were paying customers who had already been sitting around waiting far longer than we were originally told. I was finally helped around 5:50 PM, only 10 minutes before they close at 6:00 PM. Even after my pedicure was finally started, the service was extremely disorganized. One employee started my pedicure and then stopped in the middle of my service to go help another customer. A completely different employee came over and continued my pedicure, then he stopped as well, and the original employee eventually came back just to paint my toes. I was essentially passed back and forth between employees after already waiting over an hour to even be serviced. I understand that businesses get busy, especially on weekends, but I arrived an hour and 35 minutes before closing, which is a completely reasonable amount of time to come in for a service. If they did not have enough time or staff to accommodate me, I would have much rather been told that when I arrived instead of being quoted 45 minutes, left sitting in a pedicure chair for an additional hour, and then passed between employees once my service finally began. Overall, the lack of communication, extremely long wait, disorganized service, and the way we were treated made this experience very disappointing and unacceptable. If you cannot properly accommodate a customer before closing, be upfront about it instead of having them wait around for nearly an hour and a half and then rushing and switching employees throughout their service.

They were good! I judge a good pedicure based off how well they remove dead skin and trim cuticles;…read morethey did a really good job. my feet feel very smooth. It was $35 dollars for a regular pedicure (scrub, polish, hot towels, message); nothing special, just a good standard pedi. I liked the atmosphere; it felt calmer and nicer than a simple strip mall.