I wouldn't bother wasting my time going to this place. I Made an appointment a week in advance over…read morethe phone just to be told once I arrived that I was supposed to make an appointment online. I asked the receptionist over the phone if there was anything I needed to do before my appointment and she told me "no you're all set!" when I arrived the woman was giving me constant attitude. She basically wanted to argue with me. Telling me "I should've read the text message" I did read it! No where did it say I had to book online.. this was my experience as a first time client. What a joke! I'm glad I didn't get my brows done there. She probably would've messed them up on purpose. Why give NEW customers attitude? I don't think this place will be around for long with that type of business attitude. What a shame. Super super rude!

They are very professional. She explained how she was shaping my brow and why... just awesome !read more

I love the way they apply color and re-shape my eyebrows! The ladies are pleasant And the price is…read morepretty reasonable for the services. I would recommend them to friends and family.

I came yesterday for a clean up and told the lady I am growing them out and just wanted it shaped…read moreup. She almost took all the hair off, all the progress i made gone. I will never be back to this place. My brows haven't been this thin since 2023. I didn't realize the damage until i washed my face and seen how sparse they look which i am not used to. My eyes were still adjusting after she did it in the salon so i realized this later that night. I am so ANGRY!

Just did my eyebrows by Rosa. I've been doing my eyebrows for 15 years and have never had such a…read morebad experience. The technician did it brutally painfully, I was in so much pain after, then I noticed there's a bit cut that I got from the threading needle. Plus lots of left over hair. For $10??? Absolutely crazy. Please do not go there. I have no idea how this place has good reviews.

Quality love how attentive she is . Her eyebrows threading great. Her eyelashes are great .read more

I'm SHOCKED to be the first review because Thread and Lash Lounge is absolutely divine. The owner…read morehas such wonderful energy and is incredibly accommodating to walk-ins, but I highly recommend making an appointment in advance. I'm typically a little more sensitive to threading but she made it almost painless, and my eyebrows looked incredible. A must!

Absolutely amazing facial!! This place is outstanding. I had a facial and light peel with Maggie,…read moreand my skin glows. I am 52, skin was congested and dull. I had pretty much given up on facials in this area. At many spas, yes, it is nice to lay there and have a mask put on but they did nothing. THIS facial? Rediculously good. Maggie was no joke on extractions - but very attuned to what I needed. The peel was a perfect choice. I have fair skin and can be a mess with strong acids. This peel created an awesome glow, but no downtime and flaking. Wonderful. The place is immaculately clean and calm. The owner was welcoming and super pro. These ladies know skin!! I am super excited to get back on a routine of facials here every couple of months. Yay real results!

I've been going to Jadwig regularly for over a year. I've had numerous services including 2 lash…read morelifts, but this time something went VERY wrong. My lashes were singed, curled up to my lash line and going every direction. The results of this last 6-8 WEEKS and there is NOTHING you can do to correct it. It has now been over 6 weeks and they are finally starting to relax a little, but not to the point where I can wear mascara again. To make matters worse was how the owner, Joanna, handled the situation. I left her a detailed message and she didn't even return my call, I had to call her again. The first time I went back she didn't even approach me to look at them. No accountability whatsoever. She did everything she could to avoid the issue. Her response to me was "I'm really sorry". "We followed protocol" and "this has never happened" Well, sorry doesn't cut it! Jadwig does not deserve my business.

The girls are so welcoming, friendly, and professional. The salon is always clean and…read morewell-maintained, making every visit a wonderful experience!

They never open on time. There's a sign in their window that says when they will open, which is 10…read moreAM I have waited for a half an hour. I'm more than one occasion for them to open. The last time this happens, I mentioned it to them, and they just shrugged their shoulders and said well sometimes our bus is late. Maybe they should just tell their customers they open at 11 instead of 10 AM

(My review for is long overdue, but Demi deserves it). I had…read moreboth powder brows & lip blush done by Demi 1yr ago....I've had my brows done by others before, though it is the first time for the lip blush at DemiStudio. Demi is very inviting and has a warm personality which makes the experience at DemiStudio even more pleasant. Initially, I told her what lip color I was interested in, and she suggested a different color based on my skin tone-- something more coral/orange-hued which I would've never thought to have. I'm so glad she suggested it because it came out beautiful! During the entire process she constantly checked her work and it did not feel rushed compared the last person I went to in 2023. I have to say out of the few who have done my brows in the past, Demi is the only one who suggested NOT to use a numbing agent and explained the reasons why. Apparently going without numbing allows the pigment to be absorbed more into the skin, reduces bruising/swelling, and has better overall color accuracy. I have a pretty high threshold for pain so I took her suggestion to forgo numbing. The pain was bearable and worth it, which I compare to bad sunburn. Before leaving I already had it on my mind that I wanted to come in for a touchup and when I told her, she said it may not be necessary though if I insisted, I could always reach out in 5 weeks for a touchup appointment. I greatly appreciate her honesty to not push more work on me than what I needed. Granted I still contacted her for a touchup and she was very accommodating with her schedule. Almost exactly 1 year later and the color on both brows & lips are still pretty vivid! The coral/orange lip color is especially still going strong with little-to-no fading. Additionally, she works alone in her beautifully aesthetic and serene studio so you are not interrupted by sounds of other people. I highly recommend Demi for her work, customer service, and professionalism. Thank you Demi!

Permanent Makeup is the Best and I Love the results. It has freshened up my appearance and make's…read moreme look younger. I highly recommend Demi Studio as her work soo professional. She is very detailed oriented and does not rush. No discomfort at all. I have only received compliments on my brows. - HKWON -

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!