Recently our family moved cross country to Franklinton and since we sold all of our furniture and decor, we wanted to find a local business to help us make our new property feel like home. We found this business on Instagram and decided to check it out Thursday morning. On Thursday we arrived about 15-20 minutes after the posted hours and we unfortunately found the place closed. We decided to call the number and wound up getting a voicemail and hung up. Hours later we received a call from the shop saying their representative was a little late and to stop by another day. So today (Saturday) we decided to stop by in the afternoon during the middle of their posted hours and were delighted to see the open sign lit up as we parked. We quickly realized, however, that the store was closed and no one was there. Once again, I called their number only to get a voicemail again. This was the early afternoon and my wife and I were frustrated and agreed that we won't be coming back again. It's unfortunate because this place looks great online and we LOVE buying from and supporting the small business community but when simple customer service is lacking it really doesn't leave us room to consider any other option. read more