The birthday flowers were dead in two days! I tossed them on my way out the door to a vacation trip. As proof, I took photos with time stamps to show the condition of the flowers by day 2 and texted them to the store, when I got back from my trip. The employee was unwilling to do anything to make it right. What a shameful way to run a business. read more

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I used Pro Flowers to send a bereavement bouquet to a close friend in NC. I believe PF contracted Gingerbread House to complete the order as I wanted it delivered ASAP. The bouquet arrived and my friend loved it. It's absolutely beautiful. Only thing that I didn't like is the pink printer paper they used to showcase their business name and contact along with the message I sent over. I would have expected card stock paper with a nice design to go into the card holder pick. read more

Gingerbread House Florist - Raleigh NC - Florists Near Me - Raleigh, North Carolina

I ordered a flower arrangement for my Friends Bday, and they were Absolutely Gorgeous & my friend loooooved them as well! The flowers were soooo fresh & they also customized them for me. The customer service was Immaculate , they ensured the order was delivered on time & not at the end of the day like you get with online Flower Sales. I'm not even in the same State, I just searched for them cause I wanted local Fresh Flowers, & they did not disappoint! They would definitely be my "Go To" Florist if in the NC area %. read more

Gingerbread House Florist - Raleigh NC - Bday Arrangement - Florists Near Me - Raleigh, North Carolina

This is such a cute flower shop. I've been here a few times with rush orders (same day) and she never disappoints. I wish I could remember her name...The arrangements have been beautifully done each time and the prices very reasonable. But I have to say the best part of this place is 'Bruno' the shop's pet, always greeting the customers wagging his tail. He's the friendliest sweetest little dog ever. I highly recommend. read more

I can not express how much I love and adore Gingerbread House Florist! They made all my last minute, budget bride dreams come true. I wanted an all white simple and small bridal bouquet, and OMG she delivered! It was P-E-R-F-E-C-T! She took the time to listen to all of my request, and made sure have my flowers ready for plenty of time and no stress on my big day. I would definitely recommend them to anyone looking for amazing flower and impeccable service! read more

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I ordered a birthday arrangement and a stuffed animal. The address was Hollywood Street, but you delivered to Holloway. You delivered to the wrong house. The flowers were delivered to an angry woman who thought her husband was having an affair and destroyed in the argument. Then I tried to email but flowerladies@bellsouth.net does not receive messages, and your website has no way to contact. Horrible service. read more

So I had back surgery in February and then hand surgery this past week! My husband stopped in to get some flowers for me and he didn't want a vase so they made me a beautiful arrangement! Today I got the most amazing basket of plants from my parents that came from this florist and they outdid themselves! Thank you read more

Gingerbread House Florist - Raleigh NC - Florists Near Me - Raleigh, North Carolina

I placed an order for Mother's Day and was very disappointed. The actual arrangement delivered to my mom had roughly half of the flowers that they represented on the website picture, with a ton of filler greenery instead. This was overt deceptive marketing. Also note that when you shop their flowers it will divert you to Telefora and the premium option is the default; you must manually change it to standard to see what the standard base option looks like. When I brought this to the owner's attention I originally was offered a choice between a refund of my $25 in fees (this was a $125 arrangement plus $25 in fees) or an option for them literally to come bother my mom and pick up the already-delivered flowers, take them back to the shop to add more flowers, and then bring them back! When I wrote back that I would prefer they offer a more substantial refund to make what was delivered more in line with an appropriate price point but would do the other option if not, they then ignored me, meanwhile leaving my mom waiting to hear about the details. Update: following this review I was provided a full refund. read more

Gingerbread House Florist - Raleigh NC - Actual delivery - Florists Near Me - Raleigh, North Carolina

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I received the Christmas flowers from my brother and sister in law (they're in Ohio). My brother chose some flowers that were done in a week. I took it up to her, and she totally fixed the problem and had a happy customer! So happy I bought that beautiful unique Poinsettia. I'll definitely do business with them again. read more

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Received a beautiful arrangement for Mother's Day. Those fresh flowers lasted 3 weeks. I was amazed. Stretched another week with pruning. My new favorite florist. read more

I ordered a small arrangement for a funeral requesting that small less expensive flowers be substituted on an arrangement on their web site and that it be arranged to look a little larger. The arrangement was smaller than the one on the web site and had less flowers. I am very disappointed. The flowers themselves were very nice. read more

So not only did I order last minute before boarding a plane, called back to explain we had a 2 hour delay on the runway and I would be close to missing their closing time but the owner took the initiative to leave my flowers with the store next door after she had to close for a family event. Talk about beautiful flowers and going above and beyond - this is the flower store to buy from!!!!! read more

After a conversation and promises being made, I placed my annual Christmas order with them. All arrangements were delivered appropriately and on time. Several of the cards were mixed up or in error, but otherwise their exceptional service has resumed. read more

My husband had surgery and couldn't leave the house so for my birthday he sent me a dozen long stem roses. Within three days most were already dead. I sent a message to the florist and didn't get a response. I then wrote a review on their website to let them know that not only did my husband spend $100 on their roses, but my son purchased a dozen roses from Harris Teeter for around $20. My Harris Teeter roses lasted over a week. Not only did they not respond but they deleted my review. I hope my husband listens and never uses this florist (and I use that term lightly) again. read more

Very friendly place. The lady helped me to pick right flowers and i like their delivery service as well

Beautiful flowers and very quick service. I needed an arrangement for my wife who was arriving at the airport. They put it together in time for her arrival and it looked great. read more

I stopped by a few days before my wedding to order a bouquet. I'm flower-illiterate, so I was only able to give the florist a vague description of what I was looking for. She nailed it! I picked my flowers up the morning of my wedding and they were PERFECT. My guests and I agreed that they were a beautiful addition to the day-- and they look amazing in my photos. read more

Exceptional service!!! Called at 12:15 for a same day delivery by 3:30 pm and they accepted with no hesitation. Can honestly say they made my day! And would highly recommend them to others!! read more

Had flowers delivered to a friend in the hospital. They were delivered promptly, and my friend was floored. The pictures of the flowers were exactly as I had requested over the phone. I truly felt I got my money's worth. Based on my experiences with other florists, this is very rare. Thank you for a job well-done! (I was the superstar friend for going old-school and having flowers delivered to the hospital.) read more

Have used this florist for birthdays and now high school dances! Locally owned business who seems to really take care of their customers. Beautiful displays throughout the year in the window makes for a very welcoming feeling. Highly recommend. read more

Amazing and gorgeous flowers every time! I have used Gingerbread House for years for both arrangements, bouquets and corsages and boutonnieres. Laura and the other women are incredible every time I come in and consistently patient in helping me choose the right flowers for the occasion. They are always available to find specific flowers and show me what they can do for what I'm looking for. I will always use this shop and look forward to planning my wedding with their beautiful work in mind. read more

I have been using this florist for many years and I am always so impressed with the beautiful arrangements that these talented ladies make for me. I love the variety of flowers that are available each season to make the arrangements extra special. I have a specific container that I like to use when I entertain for the holidays and they even provided a reusable plastic liner for me to bring whenever I need a new arrangement which makes it so convenient. They take the time to listen to what I like and go out of their way to provide great service. I HIGHLY recommend this florist and trust them to do an outstanding job each and every time. read more

Laura and Becky were amazing! I contacted them to help me surprise my now fiancee with a proposal. They worked with me every step of the way and set aside their morning to be available for the surprise! I had a complicated order--three sets of flowers, each a different arrangement with different notes to go with them, and special instructions on delivery--and they did everything perfectly! I highly recommend them! read more

I ordered flowers for Valentine's Day to be delivered and they was late and when they was delivered they were dead. I called the store and they said they had a problem, but all the orders was redone. I told her that the flowers was dead and the owner had an attitude. I was upset they went to my girlfriends work and looked like that. So I was very unhappy. She got off work and took them by there they did make it right and she apologized to her and said she was sorry about getting attitude with me. It's just frustrating and I will probably not use them again. read more

I consider this to be my neighborhood florist and have used them for years. Last weekend, I had a horrible experience picking up a boutonnière for prom. After waiting in line for about 15 minutes, I was next in line. The owner/former owner asked me if I had a ticket. I told her I did not, and she snidely told me that she had to take care of those who had a ticket first. Even the lady that she waited on instead of me felt uncomfortable and said to me she should have helped me first. I was floored. I had placed an order in advance, and after waiting in line for she changed the rules and suddenly had to help someone in line behind me? If I didn't need it that day I would have gone somewhere else. I refuse to go there again, and this weekend I needed another boutonnière and chose Davenports at 5 Points. Hate to go out of my way, but no way will I allow someone to treat me differently based on her own biases. read more

I highly recommend Gingerbread house florist. The customer service I received was Outstanding! I ordered a plant to be delivered as a birthday gift and the person I sent it to was not home to accept delivery on the date of delivery. The folks at the florist were extremely patient and and took great care to ensure delivery was made when my recipient was home to assure the plant was not left outside in the cold. Their communication with me was impeccable. Very rare to get such great customer service. Well done. read more

I ordered flowers for my spouse for our 25th wedding anniversary. I requested a specific flower which was completely out of season, but Gingerbread House came through - the bouquet was absolutely gorgeous and included our special flowers! Thank you! read more

Saved the day with a BEAUTIFUL corsage!!! Thank you for helping me out!! When the corsage that I had ordered for my son's prom date from a local grocery looked tacky and cheap - I immediately headed to Gingerbread House. They were SO helpful! Even though they were busy with all the prom pick ups (just a few hours before prom), they took the time to work with me and designed a beautiful wristlet corsage that was exactly what I was looking for (even took the time to look at a picture of the dress to ensure it would coordinate). Next time I am ordering directly from Gingerbread house. All of the corsages and boutonnieres being picked up on prom day were beautiful and they ensured all the customers were happy with their orders. I highly recommend them and loved their wonderful customer service! read more