I've ordered from Fallon's for a few years now and have always had a great experience with Kim…read more They have pretty much whatever you want as far as flowers go and their prices are very reasonable along with delivery.

I need to start this review by acknowledging that the following ordeal is ultimately my fault, and…read moreyet my experience was the most unhinged dedication to not doing an extra nice thing I've ever seen. I always order flowers from Fallons because even though they are more expensive than other options, their quality is superior. Sadly, one of my dear friend's parent passed away. I recently lost my own mother, so I painfully resonated with the experience of losing a parent at 30 years old, much sooner than one ever expects. A couple of us girls went in to order flowers, and I raised my hand to pick up. I should have double checked the closing time, and it's totally my fault that I was driving to the store on a hope and prayer someone would still be there a little after closing. I called the store on the way, and an operator answered who said they would call the store to see if anyone could help. I'm on hold when I arrive, and I see an employee walking to their car. I'm not going to bombard someone leaving work, so I keep walking towards the front door hoping someone else would still be inside. I then see this employee running away from her car back inside the store, while she's on the phone (which I'm hopeful is the operator snagging her just in time to help me). A moment later, the operator takes me off hold, and I state how wonderful that I just saw an employee run back inside, and thank you. The operator then tells me he was advised to notify me that no one is left. I see the woman who was outside walking toward the front door of the store, so I tell the operator that I think he's mistaken because she's reaching to open the door right now. The operator starts trying to confirm the store location because we are having two different understandings of what's happening. Then, the employee smirks at me through the glass, doesn't open the door, and starts picking up little pieces of fuzz off the inside door mat. She proceeds to continue staring and smirking at me through the glass. I'm telling the operator that i'm confused, and this is the most awkward experience I've ever had. The operator repeats that he's being told to tell me to leave. The staff member inside is also still on the phone, so I realize we must be on the same call, but I can't hear what she's saying. At this point, I'm stunned. In no way should an employee be expected to help me when I arrived late, and I truly thought that since she went inside (reopening after closing up and almost to her car) that she was doing a very nice extra mile thing, to slowly realize that she actually ran away from me and is now waiting for me to leave. I resign to getting back in my car. I called my friend who actually placed the order to let her know I messed up and didn't get the pick up. 10 minutes or so go by while I'm on the phone with my friend, and my friend asks me if this staff member has left. I look over at the car she had been walking toward and realize it's still there. It's now dawning on both of us that this employee is delaying going home just to avoid walking past my car. To be clear, had the employee initially got in her car and left instead of returning to the store, that would have been totally fair. If she opened the door or even asked the operator to let me know that for x,y,z reason there's nothing that can be done, cool because again, it's my fault I'm late. Out of so many possible options, this employee decided to avoid me, avoid communicating anything other than I should leave, and sit inside a closed store. The flowers were picked and purchased, so it's not like I wanted to browse or do a transaction. When I drove to the store, I assumed I was out of luck. Now, I've just had the most awkward encounter where instead of someone taking 3 minutes to doing something above and beyond, they spent 10x the amount of time to not, and while not they decided to stare me down with a smirk. I'm truly flabbergasted that someone went so over kill to waste their own time and to provide the worst customer experience when they could have just continued leaving the lot or better yet provided such an exceptional customer experience that would have made me rave about Fallons. The dedication to making something that was my fault turn into a scenario where I'm actually bewildered at the degree of horrible service and commitment to self sabotage is unlike anything I've ever experienced. It feels so silly to let one employee take me from a loyal Fallons customer to never wanting to use them again and to share this event, but it truly was just that ridiculously bad. If you're ok with ordering from a florist whose employees will go far out of their to be unhelpful when they could have quickly been beyond helpful, then choose Fallons. In good conscious, i can no longer recommend them.

Gorgeous flowers!!! Such a beautiful bouquet and thoughtfully arranged. The flowers arrived in…read moreperfect condition and looked even prettier in person. Thank you John!

Great bouquet. Beautiful flowers. The delivery was prompt and successful. It's very pricey. I…read moreordered it to be delivered locally. The recipient loved it. I would use them again in the future.

The English Garden isn't just a top-notch florist, it's a top-notch business overall. Customer…read moreservice was superior--Ashley did a terrific job. She was knowledgeable, courteous, and patient--a big plus. The bouquet was sublime; my wife was thrilled when it was delivered and immediately asked the delivery driver which florist it was from. This is the highest praise my wife could give any florist: she was a floral designer herself in days of yore, at one of the premier florists in Durham. Looking for the best florist in the Triangle? Look no further than The English Garden. I certainly won't be looking anywhere else.

I attended one of their floral arranging classes and had so much fun! The owner was passionate and…read morefriendly, the instructors were knowledgeable and gently helpful during our arranging time. There were snacks and wine. It was so much fun! I'm so proud to bring home this arrangement I made! I can't wait to take another class!

Fine Service and Beautiful Flowers. I'm a client of 20+…read moreyears. Deb in Atlanta/Raleigh.

I will try to post a photo of the orchid I got the first of May. If it has lost a bloom, I missed…read moreit. It is now Oct 1 and look, it is still loaded. I know this cost more than one from the grocery; but dang, FIVE months of full blooms! A friend asked if it might be silk. Excellent value.

Very fast service. Today I basically asked the impossible, an order within 3 hours, to a downtown…read morelocation. The arrangement was tasteful. There wasn't a driver available, so someone hand delivered the flowers, which was a nice touch.

We have used this Florist so many times and they are do not return your call. 24 hours after a…read moremessage is too long to wait. You always have to leave a message and when they do call you back they can't deliver that day.

Pricey but reliable and beautifully delivered arrangement! On time and correct address.read more

Great place Great people…read more Great products Not much else to say they do exactly what they say The arrangements are always so nice ! Thanks for everything

A family member passed away who lived there and some of the family members could not make it to the…read moreservice. Thus we went on line and found this florist nearby who had pictures of some beautiful arrangements at a reasonable price. Ordering on-line was very easy and the arrangement looked exactly as the picture (the service was streaming for family who could not attend and our arrangement was near the front of the casket and it was beautiful). Would definitely use them again in the future.

The selection was suspect and overpriced. The only employee around was on the phone for over 5 mins…read morebefore even acknowledging us. Only reason I stayed to purchase here was because I was short on time and this was the closest flower shop in the area.

This place is awesome. The flowers are super fresh and they are beautiful. Free delivery downtown…read moreand the prices are great. They have birthday parties and special events availabl

I received this glorious, mesmerizing display of flowers for my birthday from Petale. Made me want…read moreto sing! I highly recommend this florist!! [And my sister who sent them to me]

The birthday flowers were dead in two days! I tossed them on my way out the door to a vacation…read moretrip. As proof, I took photos with time stamps to show the condition of the flowers by day 2 and texted them to the store, when I got back from my trip. The employee was unwilling to do anything to make it right. What a shameful way to run a business.

I used Pro Flowers to send a bereavement bouquet to a close friend in NC. I believe PF contracted…read moreGingerbread House to complete the order as I wanted it delivered ASAP. The bouquet arrived and my friend loved it. It's absolutely beautiful. Only thing that I didn't like is the pink printer paper they used to showcase their business name and contact along with the message I sent over. I would have expected card stock paper with a nice design to go into the card holder pick.

As soon as you step into Trellis, the sweet and fresh fragrance of flowers fills the shop and the…read moreassortment of long stemmed roses, happy hydrangea and other colorful foliage adorn the space. I was fortunate enough to meet the talented owner, Martha, and she told me she also owns the La Maison home design boutique across the way. I think she said La Maison has been there 7 years and Trellis a little over one. The bouquet was wrapped in a gorgeous and natural paper and teal ribbon and my car smelled heavenly on the ride home. They were busy for Mother's Day and also a wedding event. The customer service is top notch and so are their arrangements. This is a North Hills treasure with the freshest flowers to make an impression. Thank you!

Trellis always has the most unique and beautiful array of flowers. Peonies from England when they…read morewere out of season here is a great example. I love Stephanie and Becky. They always are helpful, creative and friendly. I love having somewhere local I can depend on for outstanding florals and customer service.