I had a great experience going to men's wearhouse, the staff was very helpful and they helped me pick out the best outfit of the night at my draft night. The whole suit was very comfortable and also stunning, I had complements all night and I was very happy with my experience! - Mario Bejarano Utah Valley Baseball read more

Men's Wearhouse - Great suit for my draft night!! I highly recommend going to this location and getting the right fit for any occasion. - Formal Wear Near Me - OREM, Utah

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I asked to check out some white button down shirts. Since I have only been one other Men's Warehouse store, I was not familiar with the brands they sell. The salesman showed me a Calvin Klein shirt that was soiled from frequent handling. I asked if they sold Brooks Brothers shirts--he said I needed to go elsewhere if I wanted them and said I could order them online. His response was curt. Even my son, who was with me, agreed with my observation. Maybe the rep was having a bad day? This store appears to live up to the low rating. I'll buy my suites elsewhere. read more

I must say I was sceptical about going to Mens Warehouse because in the past in various cities they have not been very helpful. This one was completely different walked in the door within one minute. I had a young lady ( Christiana, ) maybe the correct spelling I'm not sure. She was there ready to help and helped me pick out not only the suit but the style and answer any questions I had. I purchased a suit and I'm very happy with it. I would highly recommend this location if you've ever had doubts about Men's Wearhouse, this location will change your mind. read more

Two girls working on 3/9/26 we walked in inquiring about suits for our wedding and neither knew much about helping us get started nor were they interested in helping us. We left and won't be using men's warehouse. This is why places like this will continue to go out of business because of their poor customer service. read more

Craig was amazing. They were so busy but he found time to help us with measurements and we found the perfect suit!!

Terrible treatment, my fiancé and I went to look for a shirt for the wedding and the person who helped us seemed like he didn't want to help us and also told my fiancé "you won't find shirts in your size here" which seems to me to be a degrading and unethical act, this is supposed to be a store where you find tailors who help you, not to humiliate us. read more

horrible customer service. we asked if they had a certain type of shirt and the sales man said we do but it's limited and instead of helping us, he just stood there. Every item we tried something on he acted very put out if we needed help and kept saying it didn't look good. read more

Service was crap. Need to watch and train the younger generation. And I'm in that generation. Lazy he didn't want to help the older gentleman. I would be ashamed to have the younger man my employee. read more

I went with my fiancé looking for a wedding suit to compare prices with Jos A Bank. The people were rude and they all had a weird vibe. They didn't want us to try anything on. We tried to try on a coat and they took it away from us. I feel like they should have training on being accommodating and friendly. read more

HORRIBLE CUSTOMER SERVICE!!!!!!!! i walked in holding my baby hoping someone would help me pick out some ties for my wedding. i saw five workers. FIVE. 1 guy was helping a customer. i said hello to the man who was helping someone hoping he would AT LEAST say hi back and ask if i needed any help. nope. he looked at me and walked right by. i stood there for maybe ten minutes more trying to find some ties. not a single worker walked over to greet me or ask me for help. they were all chatting in a corner. i have NEVER been so upset with a business' customer service before. read more

Men's Wearhouse - i'm assuming they are all workers, since they were all dressed up in proper attire. just chatting it up, not acknowledging my presence. - Formal Wear Near Me - OREM, Utah

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Ridiculous! I bought a missionary bundle and it came with two slacks and a suit coat some shirts and some ties. I found that my pants were too tight in the crotch and left little room to move. I went to the nearest store this was a WEEK AFTER I got them. They had a snappy attitude when we came in being very polite and would have an annoyed look the whole time. all I wanted to do was change from a size 44 to 48 to see if it would be better fitting. They said they had nothing in stock and couldn't even make an alteration. This is ridiculous especially when I spent 1000 for a dang suit. read more

Very personable customer service I was helped by Aaron who shared in his enthusiasm and patience to help me find the best suit for me! I went a second time and another employee had a real chill and helpful customer service I cant remember his name though. Definitely recommend. read more

Men's Wearhouse - Formal Wear Near Me - OREM, Utah

Just got the tux + pretty good service, came fast. Everything I asked for for homecoming

Don't go here!!! Went super excited to find my fiancé's suit for our wedding and all we received was BAD costumer service. The lady that "helped" us just threw the suit in the dressing room and walked away, she kept bringing up prices like if we weren't able to afford it, and wouldn't let him try anything on until we had to practically beg her. Don't know her name, she was a white lady with long braided hair and a shitty attitude. Waited in the dressing room for someone to come take measurement and nobody ever came, just had to walk out. Go to Mr. Mac's, they have GREAT quality suits and great costumer service! read more

Whoever helped us was very rude! Me and my fiancé went in looking for a suit for our wedding and we needed questions answered because this was our first place we wanted to look. The person who approached us was not helpful at all. We tried to ask questions and he made us feel stupid for all that we asked. If I could rate this zero stars I would. Wedding stress is already real enough and whoever this was made it worse. Thanks a lot Mens Wearhouse, I hope we have better luck at Mr. Mac :). I wish I had caught the name of the employee because I personally would not like him working for me. Maybe he scares people off on purpose so he doesn't have to do his job but wow, what an awful experience. :( read more

Fitting went well, but their organization was terrible. After my third trip to this location, nobody was able to locate where my $600 suit was, and could not provide any information on how to find it. It ended up being shipped to my parents house in Ohio. An old address on file. With three days until the wedding, I sure hope it fits... I walked out with my shoulders shrugged and a "good luck" from the salesman. I'll be going to Joseph A. Bank for my wedding. read more

The most aggressive and rude salesman I have just about ever come across works here. When I was having a hard time explaining the suit color I was looking for he got very frustrated and showed me where my size of suit was to browse. When I asked if there were any other spots in the store with a few more suits that size to look at, just to check for clearance areas etc, he rolled his eyes and said "again, your size is right here. That's it." And walked away without so much as a good luck or thanks for coming in. You've lost my business! That's for sure! Thanks for helping me narrow down what stores I will be going to in the future. read more

I have used Men's Wearhouse twice in the past, and on both occasions have faced very poor customer service and an incredible lack of tact and professionalism from both employees and managers. The first time I got a suit that I had purchased from them tailored, they notified me 3 weeks later that it was ready for pickup. After receiving the suit, I went to try it on and noticed that the pants had not even been touched. They were just as I had seen them the first time, chalk marks and all. They then took about another 2 weeks to re-tailor the pants and I got them back. Again, I tried them on and the tailoring was so poor that I had to take them to another store to get corrected. On the second occasion, another location had to send in a pair of pants that had been previously ordered. They put them under the wrong name, sent them in the wrong size, and had no apparent way of getting the problem fixed. The employees and manager were unaffected by the inconvenience and showed minimal effort to help get the problem solved. There are multiple other stores nearby that I will be using instead of MW in the future. read more

I recently ordered a suit online and the size chart was very precise and accurate, I love the suit, it's one of the best fitting suits i've had! I love the material and the amount of movement I have in it. read more

Worst customer service ever!! I will never shop here again. Me and my fiance had to wait 20 mins just to pick up some pants. No one even acknowledged us and even tho someone was available to help us he just stood at the front counter messing with a jacket. Seriously unbelievable. Get a suit somewhere else. I'm surprised this location stays open. read more

I am truly smitten by the service I received. Inappropriate sales staff and did not listen to my needs. They're more concerned with getting you into a suit that day than getting you what you want. I have a very specific look that I wanted and they had those suits on the website, but "you wouldn't wanna wait to get them ordered in" even though it would realistically be around a week. You want blue, if they don't have it they'll push black. You want casual and they don't have it, they'll push fancy attire. I am versed in men's fashion and they give the wrong advice on fits and styles and what occasions they are for. read more

I was shocked when I looked this location up and it had such low reviews! The woman that helped us was so kind and was not pushy at all. She made the experience so easy and stress free. We went in needing to get a suit for our wedding and the one we got was on sale! They're having a promotion for weddings so we got the full suit, white shirt and a tie all for about $350. I'm also new to the whole suit shopping thing and the sales lady was very patient and honest about what was good quality and what wasn't, which I really appreciated. I'd recommend this place to anyone! read more

Never in my life have I had such an awful and bizarre shopping experience. This was due to one of the employees there, a darker hair woman who appears to be a professional employee but she is everything but that. Said woman greeted my friends and I by taking us directly to the belt section (we asked to look at the suits) and proceeded to take a belt and make a whipping sound with it and then said "I'm not here to do favors for any of you freaks," and then she proceeded to have a wardrobe malfunction which in part exposed her chest and she proceeded to make a scene and yell at us to stop looking at her (trust me we were not) she then left us alone for a few minutes until approaching us again to ask which one of us was getting married and told said friend to "prepare for the best night of his life" while winking at him. She then proceeded to follow us throughout the store and then left the building and returned as we were checking out and I was keeping an eye on her because she was honestly making us very uncomfortable and she approached me and yelled "what are you looking at!?!?" The other employees confirmed that she is indeed an employee. Never in a million years would I recommend this establishment to another person after that bizarre experience. read more

It's very frustrating to walk into a store and see 10+ workers standing around and talking, while waiting for help. I'm not sure if it's because they assume we're young and won't buy anything or if they don't care about their customers, or if they're just terrible salesmen. It's a waste of our time to stand around waiting for help & it's a waste of theirs if they decide not to actually do their jobs. This is the second experience like this that I've had at a mens warehouse. Clothes are nice, but if you're a young student, don't assume they'll actually help you. read more

I will NEVER come here again. Both times i encountered the most rude management. I cannot believe the way they treated me. very pushy, annoyed, and disinterested in what i wanted and needed. I was getting fitted and when they would ask me something about a style or how I liked it, if i didn't immediately know the answer they acted like I was an idiot and as if i was wasting their time. I came twice and both times i got the same result from different people. I have never written a review on yelp, but i felt so strongly about this so I could help others avoid this terrible experience. read more

I was married earlier this month and had a very disappointing experience with the staff. My wife and I picked a wedding package (which they priced match from Clarks Tuxedos, if you do go here, make sure to price match, they (Men's Wearhouse) overprice initially) and we went back before their two week deadline to make some changes to the style of tuxedos and vests, etc., etc. For whatever reason, we were never given notice the the tuxedos had arrived, and we finally went to check up on them a couple days before the wedding. I tried on the tuxedo, but the associate never did a check (or whatever you want to call it) while I was wearing the tuxedo to make sure everything fit correctly. While checking the other wedding parties outfits, I realized everything was a mix of the first style we had chosen, and the second style we had changed to before their two week deadline. Together with the associate, we spent over an hour trying to figure out what suit needed what, who was missing ties, shoes, etc,etc. For the last part of this process, the associate said he would get everything in order, and I sat with my wife while he did all the sorting. Two groomsmen's suits ended up having completely wrong pants and vests, so those had to be picked up the next day. In the end we had 6 of the 8 suits in the package, with the other two getting picked up the next day, and we thought we had everything figured out. Our wedding was in Idaho and after driving to the location, we discovered that one suit was missing shoes, another had a shirt that was entirely too small, and three of the suits were missing any sort of tie. Two hours before my wedding we had to rush around to find another set of five matching ties in another state. The closest Men's wearhouse did not have the ties we ordered, and in the end let us borrow 5 ties that kinda resembled the secondary colors for our wedding. To complete things, we found me tuxedo pant were not sized right, my crotch went to my knees and the ends of the pants were short. Obviously after our wedding, I was upset at the stress that this all caused. When we spoke about the issues with manager, I was very disappointed in how he approached the situation. Lane was very polite, but I found the lack of customer service surprising. He originally refunded half of the groom's tux (after taking off the damage rental, and repeatedly telling us about our great discount, which we only received off a price match), but after questioning about other issues he added in a $35 gift card to mens wearhouse, arguing that that more than made up for the ties which rent out at $2.50 ea. Additionally he stated that any sort of refund was not going to fix an error that already happened, that was in the past. What was disappointing about Lane's (the manager) conduct was that I am a customer who trusted this business with taking care of a very integral part of the most important day of my life, and the attitude I felt while working with him about my complaints was not appreciated at all. This did not feel like a manager who wanted to retain my future business, rather someone who wanted a monkey off his back. I felt like I had to argue my case in a situation I clearly should not have had to, and explain why five ties on my wedding day CERTAINLY mean a lot more to me than $2.50 each. This is about my trust and security of Men's Wearhouse to take care of me in a very important and stressful situation, and when they failed to do so, the attitude I felt from the staff and manager was manipulative and not at all apologetic. The partial refund was appreciated, but this is certainly the last time I expect to solicit service from Men's Wearhouse and at a time when most, if not all of my (and my wives) friends are preparing for marriage, we will be sure to let them know of our experience to help them try to avoid this stress. read more

This store has the worst customer service I've ever received. Both the culture and incentives for employees are terrible. They will only treat you well and assist you if it appears that you will be buying high-value items. I have spent a lot of money at this store over the past few years and basically exclusively used Mens Wearhouse for all of my business needs, including my wedding. Over the past couple years I've noticed a disturbing trend. I am only attended to if I am there to purchase expensive clothing. Every time I've ever gone in to pick up a tailoring job AFTER I already purchased it, I am ignored and have to chase someone down for help, even when there is not another customer in the entire store. A few weeks ago, I went in to get some tailoring done on a few pairs of pants that had already been tailored in the past (Mens Wearhouse offers free tailoring on pants that have already been tailored). From the second I walked in I was treated as if I was trying to rob the store. I was the only customer in the entire store, but I had to wait forever for someone to help me. I finally sought someone out and told him I needed to have the pants tailored. When he discovered that I was wanting it done for free (per Mens Wearhouse policy), he treated me as if I was a huge inconvenience that he just wanted to not have to deal with. He kept trying to tell me that I'd probably have to pay, even though I knew that was not the policy. He finally got the seamstress and after instructing me to try on the pants, she immediately told me that if I would wear the pants "where they're supposed to be worn" that she wouldn't need to do any work on them. She had me pull up the pants to a level that would be uncomfortable to any one under the age of 80 and drew the lines to tailor them at that level. At this point, I just wanted to be done, so I tried on the other pairs, each time being told to hike them way too high on my waist. After all this, I told the first employee that I spoke to that I needed them to be done in a week and a half, which would seem like a reasonable amount of time. He told me they couldn't have them done until three weeks, that it was literally impossible. After putting up a fight, he finally told me he'd write the date on them that I wanted, but they probably wouldn't be done by then because, again, it was impossible. Fast forward a week and a half and they actually finished the pants on time, to their credit. Of course they don't fit at all and I now have to take the time to take them in to a different place (obviously I won't be going back to this store). Unless you're planning on spending thousands of dollars at this store, be prepared to be treated like a second-class citizen. They will only be nice to you and offer acceptable service if you've got your wallet open wide. read more

Unbeatable customer service and quality tuxes and suits. Men's Warehouse saved my big day! My fiancé needed a tux for our wedding last minute because the tux we reserved from a different company weeks ago fell through. We went to Men's Warehouse and they took care of everything and even gave us a great discount! read more

Don't waist your time, stood around for about 20 mins. No "hey how I can help you" or anything. I stood in the same spot for 5 mins. Walked around looked at suits, shirts ,pants...surprisingly nothing! The workers kept walking in routes that would completely avoid me. The guy that I "thought" was going talk to me/help me,walked right behind me as I walked out and still didn't ask if he could help or apologize for not helping me. read more

We wanted a suit for our up coming wedding and bought one suit early in the day from a nice younger man that I can't remember the name of. We were so stoked with the great deal and the service that we went back with one our best man to find him a suit, we were greeted kind of impatiently by Craig. He then proceeded to continuously leave us waiting for 10 minutes a time, great us impatiently and rudely when he'd come back then made a horribly rude comment about our wedding date and walked away. Good store with great deals, just don't see Craig unless you want to feel pushed aside. read more

Love this place. The customer service is fantastic! I feel like a million bucks every time I leave. I am hard to fit and my suits have been fitted perfectly for me. If your looking for good quality cloths and excellent customer service this is the place read more

Best place to buy your business attire clothes. I've been going here for years and really enjoy the place. What's amazing about this place is that they have deals going on all the time. This place is expensive however you are paying for quality clothing. Great services as well I usually leave buying 3-4 shirts and 2-3 ties. read more

The second I said a $600 suit was a little out of my price range the salesman shut down. He half-heartedly showed me one other suit and then left to help another customer with a vest. When he didn't return after 10-15 minutes we walked out. I can only assume they work for commission and I was no longer worth his time. Very frustrating experience, I will not be returning to this location again read more

I went in yesterday to get my pants fitted, and as always, these guys were very professional and good at what they do. The only problems I ever have with these guys is first, how long they take to make alterations and things (but even then, I understand that they are super busy and things like that take time), and second, everything ends up costing way more after hidden fees and stuff. So to be honest, I'd say I probably would give them a 4.5 star rating, but I don't want to give them a 5, so a 4 will have to do. read more

Extremely impressed with the dedication and customer service of the staff at Men's Warehouse! We went to pick up a tux we rented and the alterations and fitting of it were completely wrong. Chris, one of the workers, took charge of the situation and went to a completely different store to pick up a new jacket and Mary was already on it to alter the pants! They all had this done within an hour and a half! We are super grateful for Chris, Mary, and Hayley for going above and beyond to provide the best look possible and an unforgettable wedding experience! Thank you team!! read more

What a horrible costumer service, I just read posts from even 4 years ago is 2021 and they haven't improved their service .. Last Saturday my fiancé and I went looking for his suit for our wedding, he finally found what he want in this store after we went to many places, but no one acknowledged to us, I saw two salesman just talking between them and walking around we stayed for over 40 minutes and nothing, my fiancé wanted to try the pants, but we didn't know if he could bc (covid time) and most stores don't allow to try the clothing, I told him to try them and if they say us something we can let them know nobody was attending us, but still nothing, my fiancé also needed shirts , ties, etc .. but a that time I was so frustrated that I suggested him to buy the suit and go somewhere else for everything he needed .. Then when they realized we was going to buy a suit then they started to taking care of us, then they wanted to show us shirts, belts, shoes, etccc .. However it does not ended here, we went in again yesterday to pick up the suit, the tailor did a great job, but they gave us the suit in a trash bag .. idk what to think about it, my fiancé felt very offended and discriminated in this place, we won't never go back again and I will let know my closer friends about this experience so they don't have to pass through this. read more

I don't know if any place that is perfect, but I'm impressed when they remember and great me by Name even if I haven't been through their door in years. No, their not cheap like Amazon, and no, they didn't have what I was looking for, but they've always had good service, and I remember that. You get what your pay for here. If you don't like paying for good service and quality clothes or having patience with people just trying to help you, try Amazon. read more

Go to google reviews as well. Salesmen are out of this world pushy. I told him we were looking for a blue slim fit suit for my wedding. Maybe he's colorblind but he refused to actually help us find a suit that fit our wedding colors and fit me. The pants I tried on were absolutely awful; I'm a skinny guy but he didn't even try to find pants that relatively fit. I looked honestly like a clown because of how baggy my pants were in the leg. He told me that was the style and that I shouldn't worry. I know that's not the style, and the fact you think that makes me out of this world worry for those with no fashion sense. Thank goodness the tailor came and saved the day. He was great and adjusted my suit to European slim(which is what I've always worn). The tailors are much better and honestly, deserve a lot of respect for the work they do. The salesmen are as rude and incompetent as they come, and I will never shop here again. read more

The lady who helped us was kind and knowledgeable. The salesmen was a complete jerk. We walked in, the lady called the salesmen up front, he took one look at us and said to her "you take this one" and walked away. We do not look homeless, we are not a minority, we were well dressed. Not sure what his problem was but we will not go back. If we did not need the pants we ordered to match a suit we bought for our son for his wedding we would not have purchased anything from the Orem store. read more

DO NOT RENT HERE! The service at this Men's Wearhouse is not good. I was assisted by someone named Gary. He was helpful fitting me for a rental for a package deal for me and a few other groomsmen. But when he rang me up, he ended up charging me over $50 above the price the groom (my friend) had been quoted. They charged me a $20 "deposit" to reserve the rental. When I returned the rental, it turned out that this was not a deposit at all - it was a reservation fee that you never get back. Don't call it a deposit if it's not refundable or at least be up front that it isn't refundable. I will never go to Men's Wearhouse again. read more