Jay and Allison were wonderful. They did such a great job on my 4 goldendoodles. They were fast and…read moremade the process low stress for my dogs. I loved the convenience of them coming to me. Would highly recommend!

First, let me explain 4 vs 5 stars - it is pricey. Last place was $100 less. OK, so would did I…read moreswitch? Better treatment and better results. Dropping her off at the previous groomers, she'd have those sad puppy-dog eyes and a somewhat panicked behavior as I was leaving her. Not like leaving a child at kindergarten, but more like she knew she was gonna get hurt. When I'd pick her up she acted like she was making a jailbreak. She probably would have drug me out of the place if she could. That is not a joke - she would have. Last time after being home awhile, I discovered dried blood in the fur of her ears. She'd been more and more fearful with every grooming drop-off and suddenly I had evidence of why. That was what prompted me to look for another spot and the good reviews convinced me to give Groomingtails a try and we are very pleased with their treatment of our pup and their work. Here's something amazing I have to add: I don't know why but ever since her grooming, when it is rainy and I bring the pup in and I give her a quick dry with a bath towel SHE SMELLS FRESH WITH THE SCENT SHE HAD FROM LAST GROOMING! I am floored. She is about to have her next grooming and that still works weeks after her last grooming. THAT, is lasting results! And her teeth were pure-white when they were done! Now she wants to drink her coffee through a straw,... oh, wait, that's my wife that does that! Anyway, yeah, it cost more but she's treated gently and the job is done well and I don't feel like I am handing her over to be tortured! I just hope their prices don't go up anytime soon! Peace of mind, Baby!

First time here. Anne was very short and rude when I dropped him off to the point that she never…read morementioned anything about getting a call back when he was done. All she said was "it'll be in an hour". An hour and 10 minutes later I walk in and she's not done yet. No problem at all. My dog obviously reacted to seeing me and she got upset. She was very demeaning when she told me she assumed I read the sign on the door about getting a phone call. Forgive me but there's tons of stuff on the door. So as I wait for the call I leave the review. Never ever coming back here.

Alex and his people are really the best. We LOVE how they listen to my obsessive wishes for my…read moreAustralian Labradoodle. Thank you, thank you for your excellent service to us and Bean.

We needed a dog sitter last minute for graduation weekend and NEVER leave our dog with anyone…read more Julie the owner connected me with Melanie right away and who was generous enough to let our sweet pup in her home throughout the weekend. She sent picture updates and was so welcoming to all of us. So very grateful for the care and highly recommend Julie and Melanie

We've only had Kristy sit for once, so far, but she listened to all of my rambling about my two…read moregirls, Cali & Willow, and took very good care of them while me and my husband got a much-needed night out. Both of our dogs are rescues. Cali has pretty bad separation anxiety, and Willow is a obsessive chewer, so it's just not a good idea to leave them home alone, and we refuse to board our dogs or use doggy daycares, as they feel safer and more comfortable in their own home, so pet sitters are the best option for us. Kristy was kind, definitely a dog lover, and hung out with them for a few hours, and both of our dogs were happy as could be when we got home. It looked like they were all watching a movie together when we arrived. :) Very relaxed and in good spirits. We were pleased with the service, and so were our dogs!

We took our 8 year old Maine Coon Gracie to Lou Ann (owner) at Flying Fur cat grooming. This was…read moreour first grooming experience for both Gracie and ourselves. Gracie was severely matted and greasy. Lou Ann did an incredible job of bathing and trimming Gracie! You can immediately tell that Lou Ann loves all animals and really enjoys her work. We couldn't be happier and highly recommend Lou Ann for all your grooming needs.

I took my newly adopted kitty in for a bath and to remove several mats. She had to have her stomach…read moreshaved. I also opted for the claw covers. She did an amazing job, was kind and very caring. She also gave me some good tips on how to care for her coat. Thanks so much!!!

Took my sweet maltipoo in today for grooming and had a great experience. She can be difficult…read more... They did a great job. She looks adorable. We will definitely be back! Thank you

My small Yorkie had been going to this grooming salon since she was a puppy, and we were loyal…read morecustomers for over five years. Unfortunately, after the change in ownership, the atmosphere shifted from a family-friendly environment to one that feels primarily money-focused. When you're leaving a pet who is truly a family member in someone's care, that difference matters. When I first began bringing my dog in, a full groom was $45, which later increased to $60. After the new owners took over, I made sure to request everything listed as included in the grooming package. The total then came to $105 for my Yorkie. I was surprised that services listed on the wall required specific requests, rather than simply being included. During my last visit, pricing displayed on the wall did not match what I was verbally quoted. I was told the prices were outdated and should have been removed. However, when I returned to pick up my dog, the incorrect prices were still posted. As a customer, transparency and consistency in pricing are important. Additionally, there seems to be an added charge for nearly everything. For example, when I asked if a small amount of balm could be applied to my dog's nose, I was told it would be an additional $5. There is also a late pickup fee of $20-$30 per hour. While I understand policies are necessary, pickup times have been inconsistent on their end as well. On one occasion, I was charged for being late when family was visiting. On another visit, I waited four hours for my dog's grooming to be completed and did not feel comfortable leaving, fearing additional charges. One of my biggest concerns was regarding my dog's severe eczema. They advised me to bring my own if I wanted something different. At the price point being charged, I expected options for sensitive skin without having to supply my own products. Since then, I found a mobile groomer who comes to my home, charges the same price, includes all services without additional fees, offers sensitive-skin shampoo options at no extra charge, and even adds small touches complimentary. Most importantly, my dog's eczema has completely cleared up. I do not typically switch groomers and was a loyal client for years. However, I no longer feel comfortable recommending this salon. It simply does not have the same feel or customer care that it once did. I would like to end on a positive note as the Groomer that did cut my dog's hair. Did do a good job with the trim, but that's not enough to keep me at the same salon as a customer. I am much happier now with my Mobile Groomer.

Great place the staff are all very friendly and attentive to the puppies. Friendly and our dogs…read moreloved it. Smelt little to much of pee but other then that it was great

poor communication. super low walls, kind of expensive. Started out ok, but progressively got worseread more

My groomer Roxanne- completely didn't show the second time my dog was scheduled with her. She…read moredidn't answer her phone or text me back at 7 am, when my appointment had been planned for weeks. She had moved and she had a story about her alarm not going off. I never got the grooming that day. I gave her another chance. Today I arrived at 7:07, due to getting stuck waiting to get out of my driveway by the garbage truck. Another groomer told me, as I entered that Roxanne had already left and said she was not waiting for me, since I was late. The good news is another amazing business All About Paws got us right in and gave our schnauzer the best cut she has ever had!! Sometimes things work out! I am just disappointed Roxanne couldn't call me herself and be professional! I don't think it was fair to the other groomer, who is an independent contractor, to have to tell me my groomer I waited 2 weeks to see was unable to be an adult and talk to me herself. Kind of like when I called and called her in the parking lot, while she slept. Lucky for me I have a better, more professional groomer that knows how to cut a schnauzer and communicate. They have already said- they can get me in 2-3 days from requesting an appointment. This is the difference from a true business and a group of independent contractors that want no responsibility to their actions. BEWARE!!!!!

We've gone regularly to this business for over 5 years. We've had 2 of the groomers assigned to us…read moreleave the business so they assigned us to another groomer. However, when I text her (twice) I don't get a response. I called and she is too busy to get us in. Im not sure why they assigned us to a groomer with such limited availability. So we have to move on to somewhere else and get established elsewhere. Not happy with Wags to Riches!

We found this store while searching for a provider to sell one of the frozen Raw food brands we buy…read moreafter a less than "warm and fuzzy" encounter at another local store. Talk about an improvement! The staff at Northwest Pets is always happy, knowledgeable and welcomes coupons for brands when applicable. They also have tons of other harder to find brands of foods and treats. Consider me a fully loyal customer going forward!

Always a great selection and helpful staff! They carry our Open Farm grain free lamb and green…read moremuscle supplements plus the crispy cod skin treatooooos :)

Gross, tiny, dark little store. There was someone's personal drink cup out on an animal cage and…read morethe cages were unlocked with the keys in them. Like a LOT of keys left unwatched. If I was a bad person seeing that that could have gone horrible wrong for the store. The little blond teen boy at the front was super sassy for zero reason. Won't be back. What a mess of a business. Sad.

OMG, we were here on Saturday, Jan 7th, went to get fish... and it was disgusting!…read more Some aquariums hadn't apparently been cleaned in weeks, there was so much algae, the glass looked like it had been smeared with Vaseline. Over in the Beta display, several Betas were dead! Does the ASPCA check these places? We ended up walking out because the last thing I want to do is drop sick or dieing fish in a healthy aquarium.

Richard always shows up when he says he will and does a great job. I would highly recommend his…read moreservice to anyone.

The Symphony of Hypocrisy…read more How poetic it is that a business dedicated to clearing the earth of waste is managed by individuals composed entirely of it. The irony of this establishment is truly staggering... they spend their days scooping up messes, yet they carry themselves with the exact same foul, abrasive disposition they are paid to remove. They are remarkably skilled at clearing trash from a lawn, but completely incapable of removing the garbage from their own attitudes. Save your money, save your peace of mind, and find a business that doesn't bring a worse odor to your home than the dogs do.