We opted for this elective scan in between doctors appointments. It was ok…read more At 25 weeks I thought I'd be able to see our baby a little more clear... I'd say, if your 25 weeks, wait a little longer. I also thought that we'd be able to record our experience and you can't. You can't record in the ultrasound room. Seems like a good price at first but they nickel and dime you by charging $10 for this, $10 for that. We paid $10 for a video and $10 for the digital photos. I thought we would get something for "free" as advertised for paying in advance and we didn't. They did print out 4 photos for us so maybe that was the freebie. The staff was nice and that's why they get 4 starts but to me, it wasn't worth the $$.

A friend recommended this place to me, saying it was affordable, so I decided to book an…read moreappointment. During the scan, my baby had his hands covering his face. We continued the session, hoping he would move his hands, but he didn't. I asked if it would be possible to come back another day, as I didn't want all the pictures to have his hands in front of his face. The technician told me that since I'm close to 34 weeks, it might be difficult to reschedule. I mentioned that I'm off on Monday and Wednesday. One tech said they're closed on Mondays, and when I asked about Wednesday, I was told no because I had already completed my full session. Unfortunately, about 95% of the images taken show my baby with his hands on his face, and I was hoping for a chance to try again for clearer pictures. The techs didn't give warm feeling at all. I'm disappointed in the visit I wouldn't recommend.

I was referred to Alliance through my orthopedic surgeon for an MRI of my hip…read more I do not live close to Alliance, and they were the only company willing to do a 2 month payment plan! How nice! After driving 40 minutes I was in some pain, I took some meds and thought I could make it through the 30 minute MRI. I did not . First, the office staff was so helpful and accommodating , they agreed to make payment arrangement because my co pay was so high , I could not afford to pay the entire amount up front . They were really accommodating . Awesome staff!!! And the technician who did the MRI was very kind, helpful, and understanding after 10 minutes I couldn't take the pain and had to reschedule . The morning of my rescheduled appointment I realized that the drive would be too much ,again , and I just needed to find a place closer to where I lived . Now I will have to save the money to pay the outrageous co pay I have . Nancy and her supervisor were so nice they refunded my money ( the portion I had already paid)and wished me well . I at least wanted to make a review and state the positive experience and interactions I had with the staff of Alliance ! Thank you for everything !

Incompetent front staff. Alliance MRI Katy cancelled my appointment twice without notification…read more(April 2026 and May 2026). I arrived on the day of the appointment (twice) and was told they couldn't execute the scan that day. And "oops, sorry we forgot to notify you". If you need to use this facility, call 30 minutes before your appointment to verify it's still happening. A confirmation text means nothing. Ultimately I went to a different provider - they did great.

Very easy... Called them, got in there right away. Everything took less than 30 minutes. I got a…read moreDexascan and they went over my results. Highly recommend

Super clean medical spa in the Katy area. I specifically went there to have the Dexa scan. Eren…read morehelped with scheduling and services and she was fantastic! Very kind, helpful, and knowledgeable! She was also very patient and took the time to explain all the results of the Dexa scan and answer all questions with great detail. Such a great experience! Highly recommend this place as well as the Dexa scan. Not only will you leave there with more understanding of where your body is at but how to make improvements to crime a more healthy you! They also have very competitive pricing so total win win all around!

For not being busy, the wait time was unacceptable. Do they not have enough staff or not enough…read moremachines or maybe they are double booking people? The staff could be friendlier and sensitive to people's time. One lady got up and told the front desk she had to get back to work. Now I'm trying to call and see if my report is available and they keep sending me to voice mail. I will not go back here. I highly recommend Houston MRI on Pin Oak in Katy.

Just want to take a moment to thank the staff at Kingsland Imaging again for taking care of my…read moredaughter yesterday. As a mom, I was anxious when I had to do one, but as a teenager, she was so scared. The ladies at the front desk were so kind and caring, never rushed us or made her feel silly for being scared. Liz came to get her and again, another smiling face that assured her she would be right there through the whole process. In the end, she came out smiling and said "that wasn't so bad"! What a relief! I will refer others and share my experience for sure. Give those girls a raise!! A+ in this mom's eyes!

Took my mom for her mammogram and dexa exam. Staff was efficient and took her on time. I very much…read moreappreciate great operational work flow and timeliness. Mom was in and out ready for results to see how we can better support her and her health.

Customer care is so horrible. They confirmed my appointment, told me the amount, I had to drive…read more1:30 to get to this location. When I got there they told me the order and scheduling was wrong and they realized in the morning. But they were not smart or considerate enough to call about that detail. The front desk lady was nice, however the person next to her was totally rude, and did not care or bother to find a solution. Horrible place. Go to another location if you can.

I've been to this location twice for MRIs. However I've also been to the Woodlands location…read more Personally, I had a better experience at this location. My images were taken by Karen twice and her bedside manners exceeds my expectations. The only thing I didn't like is they bill this outpatient facility as a hospital which increases my copay.

When my doctor suggested I switch to Hermann for my MRIs, I was very happy since there is one near…read moremy home. Then I got there at the time I was told to arrive and waited for another 90 minutes to actually get my MRI. While I don't care for Methodist hospital system, I can see why I need to arrive 30 min early. At Methodist there is some patient care as the technician stays with you, checks on you, gives you a heated blanket for the MRI, etc Here you will just be sitting alone in a cold room for an hour and then plopped on an MRI with a syringe quickly shoved in your arm. There was only one tech working that day as well. I felt more like I just went through a fast food drive thru after going here which nobody wants to feel like in this situation. And apparently my appointment was either pushed back by an hour without me being notified, or their scheduling group mixed up and my "appointment" time was really the arrival time. In all this place is sloppy. Go to Methodist or go to a Memorial Hermann in the loop if you want to feel like a patient and not a quarter pounder with cheese.

I've gone here 3-4 times and always a pleasant experience. The staff was friendly and the wait was…read moreshort. I've always been very happy with their service and billing. I keep coming back.

The staff is always very pleasant and helpful and wait time is minimal. Nice seating area and cleanread more

I would not recommend going here. I terrible bedside…read moremanner from the tech. Just because you were going to get an ultrasound does not mean that you're always going to see a baby, but you could be there for many other reasons. My tech who made it very known she had 10 years of service should have more understanding that women come loss and not always happy stories. Upon that the tech had her settings wrong, which gave wrong information and cost me more money for future testings only to discover that what she said was there was not even there. I also received no call from from management with an apology even after my healthcare provider called and shared my experience. i hope this review causes them to take a better look at their staff and create a better environment for every

Great service and super friendly staff. Wasn't able to get clear images of my baby so they let me…read morecome back the next week free of charge!

Recommend....they make it so easy... stress less...doing a mammogram can be uncomfortable and…read morehectic but they make the process quick, organized and pleasant...

My appointment was at 8am, and I arrived extra early. They let me know that they had only 1 tech…read morebut assured me they would get me back by my appointment time. My wait was actually over an hour past my appointment time, and they called people that had appointment times after me before me. There were 3 ladies in front of me when they took me back at 8am. They brought 3 more ladies back after 8am, and all 6 were seen before me. When I finally gave up and put my clothes back on to leave at 9am, the waiting room in the back was empty. When I went to the front to let them know I couldn't wait any longer, I didn't get an apology or anything close to it. Just told they could reschedule me. Last year, I also had an hour wait with a morning appointment. They seem to overbook in the mornings or don't schedule their techs appropriately. Very disappointed in the service over the last few years. In the beginning they were great and wait times were minimal, but it has slowly declined. To add even more issues, they are upselling another service that they offer along with the mammogram, but that throws the appointments even further behind, because that 10-15 min appointment now has another additional service. If you can't handle your normal mammogram appointments, why would you add another service to make the appointments longer? This is a poor business model at best.

Great service! The phlambotimist was quick and kind with my mother. She was communicative and…read moreunderstood our request for a butterfly needle so the blood drawn was less painful. Appreciate her conversation. The checkin was easy and the wait was short- about 10 mins. Would return!

This is the first time coming to this location for my lab work!…read more Since it was a walk in appt. I checked in and had to wait for 1+hr but as soon as my name was called, I walked in and the kind gentleman took my blood with single needle. I can tell that he has good amount of experiences as he inserted it in my vein without pain. Next time when I come in, I'll definitely make an appointment so you can save time. Will do full mark on review next time if all things go great! Keep up the good skills and works! Cheers