A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

Steve called me with an expected arrival time and then showed up, did the work and was a complete…read moreprofessional. I recommend American Auto Glass without reservation. Excellent work

Showed up on time and did good work. Be careful about added fees - not discussed in quote upon…read morearrival.

I have to give a huge shoutout to Robert for his glass work because the quality is seriously next…read morelevel. From the moment he started the project, it was obvious he takes real pride in what he does. The craftsmanship is incredible. Every edge is clean, everything fits perfectly, and the final result looks better than I even imagined. You can tell he doesn't rush jobs and actually cares about getting things right. What really stood out to me was his attention to detail and how professional he was throughout the whole process. He explained everything clearly, showed up when he said he would, and left everything clean and finished properly. If you're looking for someone who does honest, high quality glass work and actually cares about the result, Robert is absolutely the person to call. I'd recommend him to anyone without hesitation.

I called about getting a new windshield. I was given a price that included $50 for mobile repair. I…read morewas told my information was saved for when I called back. When I called back, the woman was unfriendly, said she knew nothing about the quote and that they didn't do mobile repairs. I contacted corporate twice. Zero response. The company was apparently purchased recently by vulture hedge fund operators, and that may be the problem. One thing for sure, I'm telling friends and family not to use AutoGlass Now.

We've had two vehicle windshields fixed. One replacement and one chip repair. Both times we took…read morethe cars to the shop. Each one fixed and ready for pick up the same day. No leaks in over two years or visibility issues with chip/resin. Crew was polite and got everything right. I would repeat and recommend this site to friends, family and others. They handled all paperwork with insurance too... Thanks, JP

Terribly disappointing experience with Safelite from start to finish. I initially brought my SUV in…read moreon Monday for what was supposed to be a simple windshield crack repair, as directed by my insurance company with a $0 deductible. Within minutes, I was told that while attempting the repair, the crack spread further and the windshield now needed to be fully replaced resulting in a $500 deductible for me. While I tried to give the benefit of the doubt, the situation immediately felt questionable. After waiting for the replacement windshield to arrive, I returned yesterday to have it installed. When I came to pick up my vehicle, my husband immediately noticed damage on the top of the SUV that was not there beforehand. The original crack was located on the lower left side near the VIN number, nowhere near the damaged area. The night before the appointment, my husband, a friend, and her husband had all closely examined the windshield while I was sharing the situation with them, so we are absolutely certain the damage did not exist prior to service. At first, my husband thought the mark might simply be adhesive residue from the repair, but after rubbing it, it became clear the vehicle had been scuffed/damaged. What was most frustrating was the complete lack of accountability from the staff. One employee mentioned he had taken a video of the scuff, but by that point the damage had already occurred. Rather than addressing the issue professionally, the interaction felt dismissive and defensive. I am extremely disappointed with how this entire situation was handled and will not be using Safelite again. I strongly encourage anyone bringing their vehicle in for service to thoroughly photograph and video their car beforehand to protect themselves in case damage occurs during the repair process.

Giving 2 stars as the tech was at least friendly, but this is the only business I've encountered…read morewhere if their "repair" makes the problem worse they'll only refund the failed repair cost if you pay more money to fully replace the windshield. Pics are attached of the small crack before, and then the spreading crack immediately after. I was going to just suck it up and replace the windshield but that doesn't sit right with me that I paid full price for them to damage my windshield further. Updating to add that safelite did reach out a few days later and address the concern. Updating to 4 stars as their customer service after the fact was good.

Service Tech (William) was great. He was very thorough, polite, and informative. Chip was fixed…read moresuper quick. He let me additional paperwork on warranty and his company business card as well.

Ashley got me taken care of and the tech explained to me that what I thought were chips were…read moreactually just scuff marks. Would 100% go again.

I broke my rear glass due to the cold weather. Called this place and made an appointment. The staff…read moreare very polite and efficient. Their communication was very quick and responsive. I took my car in and they changed the glass in 45 min. Decent prices too. They also come to you home and fix with no extra charge. Overall a great place.

We've taken our car and truck here. Always first rate service and the work has been fantastic…read more I wanted take a moment and share a story with you all about my son's truck. Its a 2007 Tacoma. Just a regular truck no bells and whistles but what makes it special is it was my dad's last truck. He and my son would take rides together just the two of them. When dad got sick he asked me to make sure my son got the truck. He did and we've kept it in great mechanical order, but the white paint lost its luster and I just happened to put a nice dent in the right rear quarter panel. I promised to get it fixed and Gerber was the only real choice. When they estimated the fixes, we talked about the old and new paint and well we decided to fix more. To say the truck looks amazing really doesn't capture the change in it or in our love for it. I know its just a truck but there are trucks and there are trucks. This one will be with us forever and the care, respect and craftsmanship that Gerber brought to the work was incredible. Thanks to the team for treating us and our rides so well.

Incompetent. After being told multiple times that there were two claims on my vehicle that needed…read moreto be fixed and getting estimates for both they only did one and when I received a call saying it was done I was informed that only one claim was complete after asking. Had to wait another week for my car to be fixed. On top of that, I told multiple employees that I had received a check from my insurance company that I would need to pay them on top of the deductible. I told them this on multiple phone calls, in person when getting the estimate and when paying for and picking up the car. The did not understand what I was saying. I told them I owed them $900 rather than the $500 for the one claim. They would not let me pay it. In three weeks I get a call saying I owed them money, money I was more than willing to pay. I inform the caller that I told multiple people this and tried to pay it when picking up the car. The caller said "I doubt that". The caller was not a part of any of these conversations and I had them with a family member present that remembers me telling employees this. The repairs look fine but for customer service alone I would avoid at all costs.

Good service, no issues with my truck after it being detailed. I wish they made pricing easier, I…read moredidn't know the price until after I had sent them an email. Plus an under carriage was is extra which seems odd. However, the interior detail was great. I'd go back.

Yelp... Could you please make it possible to add six stars on your reviews? This place is…read moreincredible! Excellent work. Very fast turnaround. Solid warranty. Great attitude among the folks who work there. You can tell they are happy doing what they're doing. Like the old saying, "If you love what you do, you'll never work a day in your life." Rarely do I have advertise for people but, I am going to make an exception for 'Beyond Kompare'. They had a 2X shirt with all of their info on it. Actually a very nice shirt and design. So, yes. I went there! And, I got the shirt!