Website too difficult to find what I need: -- dresses &…read moreshoes. Items are all over the place randomly; not organized in a logical way. Too bad because I just discovered you and need a lot of clothes.

Briefly stopped into Mine last week to check out the wares. The shop is super cute and clean, with…read moregreat decor and even better things for sale. They have a lot of stuff from underrated designers, including some cute denim brands that I haven't seen anywhere else. Definitely worth checking out for feminine, classy clothes.

I like the fact that they have a large assortment of men's shoes, that the prices are fair, and…read moreeven when there's a very long line it moves fast. And being a senior, I appreciate that not only are there restrooms but somehow they manage to have clean ones.

It was really nice to be able to finally go to a real Nordstrom Rack. The one in OKC is a hot mess…read more This store was clean and organized, on the larger size and had a lot of options. Unfortunately, I'm on a weight loss journey which means I'm in between sizes and just couldn't find anything to fit me well. This complex is beautiful and they have a very convenient parking garage.

The RealReal reached out and worked with me on a repair credit. Very thankful they decided to help…read morewith my purchase.

I referred 3 close family members to open consignment accounts, and each account was set up with…read morethe direct, in-person assistance of one of the store's luxury managers, who visited our home to help with setup and was present for the consignment intake on every account. Everything was done transparently and never against any policy we were told about at the time. Despite this, all 4 of our accounts were closed without explanation. We have total $850 site credits across all 4 accounts which are unused and now lost. When I raised the issue with the employee who helped set everything up and with the store manager, both told me they would help to try to get the accounts reactivated. Instead, the only response I ever received was a corporate email stating my account was closed, that I no longer had access to any services, and that I was not permitted to contact any employees or visit any store, consignment office, or pop-up location. Outrageous. To make matters worse, when my consigned shoes were returned to me, the original shoe box was badly damaged -- which affects the resale value of the item. I have before and after pictures with timestamps as proof. Luckily I also saved the message history, documenting the account setups and consignments, facilitated by their own staff. To be treated this way and to have my item's box damaged on top of it -- is unacceptable. I'd think twice before trusting this company with consigned items or referral programs.

My sister bought me a pair of pants from here for Christmas. While I loved them the didn't fit. I…read morecouldn't get there to exchange. She took them back today and they wouldn't give her a sore credit or an exchange. Not only that, they still had them in stock at regular price. She used to shop there a lot, not anymore. Shame on them. .

Love the selection, such a fun store, great customer service! Sales people are very friendly and…read morehelpful.

If you love to discover new boutique shops, then ROAM Fine Goods is for you!…read more I was in the area checking out a new bookstore that had opened in the same shopping center and decided to check out ROAM since they had a "sale" sign (I love a good deal!). The store itself has a nice selection of home goods as well as women's clothing and accessories. Some of their clothing is on the more expensive side, but in the back area they have a large selection of discounted items. The staff was very welcoming and super helpful. They were able to help me find everything I was looking for and even answer some of my questions about the best way to take care of my new pieces. Overall, a great experience and would definitely come back to check out some of their new items!

Overpriced and their exchange/return policy is not customer friendly. I wanted to exchange a dress…read more(because it's too hard to zip) and I had to have made the decision in 14 days (vs 30). I have shopped here for years and won't be back.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.

My hairdresser told me about this place when I asked her where she bought her cute tops from…read more It's located in the same shopping area near Sam Moon off Harry Hines, so I would have never known about it if I hadn't asked! And yeah, ok, you may or may not get a 'hello' when you walk in but let it slide this time. ‍ If you leave your ego at the door and start browsing you'll be sure to find something you love, and without spending Uptown prices. I've found several of the same brands and styles here for much less than a few of the boutiques I normally shop in in Dallas. It's at least worth a look!

One of the best shopping centers I have been at, Sam moon is right next to this store. This is the…read morelocation to find dresses, shirts and other things. Love this location

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

This was my first experience ordering from this company, and I'm extremely disappointed with how…read morethey handled a simple return mistake. I accidentally included an additional item in my return package and contacted customer service immediately to explain. I had intended on exchanging this item for a smaller size, but saw that they did not have the item in a smaller size. And accidentally left it in the return. I asked that they either return the item to me or issue a refund once they confirmed they had received it. Instead, I was told that because the item wasn't submitted through their Returns Portal, it could be considered "ineligible" and would be "donated". I understand that the mistake was mine, but I don't understand why the company couldn't simply return the item or process a refund. This response was disappointing, especially as a first-time customer, and showed very little understanding or willingness to help.

My daughter found this shop through TikTok after we'd had such a hard time finding a homecoming…read moredress. We figured we'd make the trek down to check it out- and I'm so glad we did. Yes, it's pricier than the mall, but the dress quality is outstanding. It's a real get what you pay for experience and outcome. From the set up to wait for a fitting room (this is an amazing operation) to our amazing stylist, Bella, my daughter's confidence started to return after weeks of painful dress shopping. We left with a dress and accessories and she even got to meet Ava Presley while we were there. We'll be back for future dances. We won't even bother checking another store. Thank you for making it so special for my girl.

(2023) Ms. Vera is AMAZING!!! She was so committed and helpful. I had the best experience and the…read moredresses are good quality. I went to a DB (iykyk) and the dresses were itchy and didn't look half as good as the ones at Terry Costa. I bought my dress off the rack and love it! They had a WIDE variety of styles and sizes. The changing areas they've created truly make you feel special. Even on an extremely busy day Ms.Vera did her absolute best for me and helped me choose my wedding dress. GIVE THIS LADY A RAISE (and a break. She was attending to so many of us a once)!

I found great designers for little money and with new labels. I love this store, it has everything:…read moreshoes, jewelry, and clothes. I found great designers for little money and with new labels. I love this store, it has everything: shoes, jewelry, and clothes.

ReThreads is so awesome, the negative reviews don't reflect the true gem this clothing store truly…read moreis. Great selection of designer and name brands galore. Many complain about the prices but try buying it new and compare. Customer service is good and knowledgeable. How many clothing stores have on site tailoring? I've consigned many times and I know rejection is a hard pill to swallow but ReThreads only puts out merchandise that's quality and name brand. I have never had an issue with check payment for my items. Very few businesses operate like ReThreads and I'm glad we have this wonderful clothing store here in Dallas.