Service was great, and the guy at the counter was polite and very nice. The rating is low because…read morethe cupcakes just did not taste good. We ordered a red velvet and a vanilla cupcake. The vanilla cupcake had grainy frosting where the sugar had not been properly creamed into the butter or fat and it was too sweet. It actually made me cough from how the sugar hit the back of my throat. The cake was very light, but nothing tasted like vanilla. It tasted like sugar and air. There was also entirely too much frosting for the density and size of the cupcake, and I say that as a person who usually loves frosting. The vanilla cupcake was both soft /falling apart and slightly overcooked at the same time. The red velvet was more balanced in flavor. However, it had the same sugary buttercream as the vanilla instead of the traditional cream cheese that one would expect with a red velvet cake and that frosting made it just too sugary to eat. The texture of the red velvet cupcake was better than the vanilla, though a bit too dry. I'm not sure what the people who gave this high reviews eight or what their exposure to food is, but this definitely did not do it for us.

Cupcakes were not ready at the time they were agreed upon, heck...they weren't even made. Had to go…read moreto lunch & shopping & come back a couple hours later. Cupcakes were ok. Jody, the owner is not good at customer service. Was scooping ice cream right at the front & did not even acknowledge us when we walked in to pick up the cupcakes. Had an ugly snarl on his face. I will NEVER go back to this establishment!!! I will have Walmart cupcakes at my next birthday before I come back here!!!

Excellent food and selection. A bit pricey! Wish they were open later--I often like a late lunch,…read moreand they close at 2:00z

I really like this place. I've never been anywhere to compare bagels quality but I do enjoy these…read more Nice variety and the sandwiches are delicious and satisfying. Everytime I have been there the service has been great.

This is a great location and they have really good ice cream. I'm not sure why this place isn't…read morepacked all the time. The patio is tastefully decorated with flowers on the tables. I had a twist cone and the chocolate was one of the best I've had for soft serve . Right behind the old Viles Buick Pontiac building.

I will choose Charlie's over DQ almost always. Charlie's ice cream has a much better taste. There…read moreservings are amazing for the price you pay. I think the snack food taste good for what they are but the corn nuggies are the freaking best!! Everyone is so nice that works there as well! I wish they would fix there speaker though its really hard to hear.

Just opened November 2024 in Ballwin…read more Parking: the lot for the strip mall gets VERY full during the lunch hours since there are several surrounding restaurants popular with business folks. They have 6 rotating flavors available at a time. When I visited, the flavors included Chocolate Chip, Brookie, Reese's Peanut Butter Cup S'more, Pecan Pie, Carrot Cake, Better Than Pumpkin Pie. They also have: Crookie (the viral croissant cookie) and Cravelets (10 pack of bite-sized chocolate chip cookies). This is also one of the only places in the area where you can get a LOADED SODA! Try one of their curated flavor combinations or mix & match over 20 syrups to make your perfect drink. I love mine with Dr. Pepper, lime and coconut cream.

Placed an order tonight at 7:30, 1.5 hours before they closed. When I arrived, I gave them my order…read morename and she told me there would be a 10 min wait on the cookies because they were in the oven. Turns out, they only had ONE out of the roughly 7 or 8 flavors ready to be served. When two gentlemen came in, the worker told them there was a wait on all of the cookies and seemed to be telling them to not order because it would take so long. She told them one of the cookies that they ordered would take 22 minutes because they were JUST put in the oven. There is no reason why there should be only be ONE cookie flavor ready for customers at a COOKIE shop with over an hour until close left. I waited 10 minutes for my cookie to be so burning hot, right out of the oven that I couldn't even eat it for another 10 minutes. The workers did nothing to make it up either. I have been going to Crave almost weekly for months now and I was very disappointed today.

I highly recommend coffee here. I got a cortado and it was excellent. If you don't know your…read morecoffees well though, just know cortados are going to be much smaller volume in a bigger sized cup (unless the store specifically has smaller sized cups). My son was holding my coffee and was like, "Mom, they didn't give you a lot of coffee." I had to explain it was how the cortado was suppose to be made and I expected the cup not to be full. Anywho...it was excellent flavor, brewed correctly and the steamed milk did not over power the espresso itself. Very nice cup. Now, I do wish my brain had been functioned correctly because I came in to order bagels for some camp kiddos for breakfast the next day. I asked if they were house made or brought in. As soon as I was told they weren't house made I should have ended my order with the cortado. However, I wasn't thinking and was in a hurry to get back on the road. I ordered 5 bagels, 3 with cream cheese and 2 with butter. I expected to be charged some for cream cheese, but thought butter would be free. It isn't, they charge for it. I didn't know if there would be butter available at the camp the next morning so I just ordered it anyways. I think butter should always be free with bagels/bread/toast/etc. these bagels were like bagels I would buy at Walmart...but instead of paying like $2-$4 (great value or Thomas brands) for 6 bagels. I needed up paying about $4 a bagel! again, wasn't thinking or I would have canceled out the bagels. It wasn't until it would have been awkwardly too late to cancel them bagging them and asking for a refund that I realized how much I had just spent. Then when I saw the bagels, my gut just kind of dropped, cause they were not great quality bagels. But, kids had food the next morning and it wasn't the end of the world. Learned a lesson. They did cut the bagels in half which would have bothered me more if they weren't for kids but again would have been nice for them to ask first as we weren't eating them that day. However, despite the bagels, I'd still recommend trying them out, especially for coffee. They looked like they had some good bakery options, salads looked fresh and full of ingredients, and they had lots and lots on their menu!

Shoutout for a woman owned business here in March. (Women's history month)…read more Super busy so it takes about 10 minutes to get a. Up of coffee but the coffee they serve is delicious. They have some amazing looking baked goods. I saw some Gooey Butter cake in the case today and was tempted but was able to resist. Plenty of room to sit, free wifi and a friendly atmosphere with lots of natural light.

We didn't make it more than five feet before I realized we needed to order more. These mini donuts…read moreare perfect! Great price for a bag of hot and freshly made donuts. Perfect sweet treat, and so many flavor options!

This was one of the worst examples of customer service I've ever seen…read more My friend and I decided to try to place out and she ordered one of their rolled gelatos, and it looked like a completely different product. They refused to provide a refund or replace the order with something else. The only English speaking lady claimed there was no manager in the building, and later claimed she was the manager. She claimed that if she gave my friend a refund, she would get fired, and resulted in police needing to be contacted. I order a taiyaki and it was burnt and overcooked. Had to wait +30 mins. Italian soda was also 90% ice. DO NOT COME HERE. Ambiance was meh.

We got: Potato Corn Dog - Half Mozz Half Beef…read moreRegular Corn Dog - Half Mozz Half Beef Oreo Cheesecake Boba Green Apple Italian Soda Sweet Potato Fries Overall: Food was good Drinks and portion size should be improved For the amount of stuff we got and the portion size presented, felt a little more on the pricey end. Wish all food was presented at the same time, and that we got our drinks first. It was crazy how our drinks were the last to come out. The brown boba in the Oreo cheesecake tasted weird. And the texture was more in a gross jelly way than what I'm used to. Cheesecake Oreos flavor was a bit lacking in my opinion DRINKS ARE SUPER OVER PRICED FOR THE AMOUNT UR GETTING Workers were nice - no complaints Seating should be improved. Should have cushioning and better table and chair space. The bleacher set up and the crazy small stools and tables is not very comfortable, especially comfortable to look at.

Cute little coffee shop. Friendly staff and quick service. I had a hot chocolate and a pistachio…read morecookie. Both were good. They had a variety of other drinks and some specials. Seating both inside and out.

Caffeine customized to your liking…read more On a day when I had to drop my car off at the tire shop for new tires, Emily and I took that as an invitation to go out of town for an afternoon. We headed out to Springfield since neither of us had been down there for awhile. First stop was... Custom Cup Coffee to get us caffeinated for an afternoon of shenanigans. We dropped in to a cozy little coffeehouse. This place had been on my list for awhile and on the way down, I gave Em a list of local coffee places we can try and this is the one that she picked and what a great choice it was. I got my usual Americano and Emily got the Beekeeper. Along with my love of coffee, I do love stickers and grabbed a giant one for $4 and the barista hooked us up with some free little ones. Score! They do have a small food menu, too, if you come here and need something to compliment your caffeinated drink. I usually look around and snap a few photos while waiting but I barely got turned around before my drink was being called out. That's the fastest I've ever gotten an Americano. Emily's drink was not far behind. Granted we had no one in front of us when we ordered, it was Jimmy Johns level of freaky fast. We were going to sit outside but they were putting up their outside furniture for some reason so we took a seat inside. This Americano was spot-on for what I crave when I want one. Not only was it tasty but for being 20oz, it somehow lasted me until we walked over to Buzz Bomb Brewing Co. and I started drinking a beer. Emily was in love with her latte and let me have a little sip and wow... it was delicious. It was no surprise that she finished her drink in half the time it took me to finish mine. All in all, Custom Cup Coffee had super friendly baristas, a quaint and cozy interior with a little bit of seating and super delicious coffee.