In this day and age, it is more important then ever to support local businesses. With Berkshire…read moreHearth and Home you're not only supporting a father/son owned and operated business, your supporting one of the best in the business!!! Al and Brad are incredibly friendly and VERY knowledgeable. They made the purchase/installation process seamless. We also purchased our pellets from them. Even though we purchased the pellets in season, they were still very fairly priced, and the quality of the pellets they carry are top notch. If you are considering getting a wood burning or pellet stove/insert, or are just shopping around for pellets, make Berkshire Hearth and Home your first and ONLY stop!

After doing some research I decided on purchasing a pellet grill. Further research took me to the…read moreGreen Mountain Grill brand. I decided on the medium model known as the Daniel Boone. The GMG website listed Berkshire Hearth & Home as a dealer so I began by emailing them with some basic questions. They were always quick to reply and answered all of my questions. I originally planned this to be a birthday gift for my wife which would have been in January but there was a really good sale that was coming to an end on 1 December so it was full steam ahead. We agreed on a charge for delivery and setup and after a few days Brad let me know that the grill had arrived and would it be convenient to bring it by the next day (I'm in Milford BTW). He gave me a one hour window for delivery and they arrived exactly at the 1/2 hour mark. Brad and his helper had the grill off of the truck and setup in just a few minutes. There was a shortage from the factory on the grill covers so afterwards I found one online from another vendor and ordered it. Since I'd already paid for a cover with my initial purchase I asked if they could refund the cost of the cover. They immediately replied that it would not be a problem. I was very impressed and satisfied with the entire process and would strongly recommend Berkshire Hearth & Home to anyone.

I was so lucky to find Fiamma! There was no one in Long Island, NY that carried a modern linear…read morefireplace which is what I was hunting for. I traveled to CT and found exactly what I was looking for at Fiamma. I brought the fireplace home that day. The installer had a million questions and Rob answered them all happily. I was so happy with the fireplace that I purchased a second one from Fiamma for another property as well as an outdoor unit. The outdoor unit turned out beautifully. Rob was a great help on that installation for which I was very grateful. Awesome!

From the owner: Custom made modern fireplaces and Gas burners. Importers of modern European stoves.read more

We've turned to The Trading Post twice. Our experience the first time led us to having them assist…read moreus when we moved to our new condo. We purchased a wood burning stove, we purchased a fireplace screen, we purchased a propane fireplace insert for a fireplace that had been totally disassembled and abandoned. You can see that we contracted for a broad range of products and services from The Trading Post's 2 locations. They have been consistently responsive and helpful to us. I recommend them highly!

The people at The Trading Post are incredibly knowledgeable. They know their Woodstoves, and they…read moreknow their installation. We had a very friendly, professional and helpful experience, and were able to secure a part for our chimney that other neighboring stores did not have in stock. Very grateful for the tips we received for our project also. Definitely recommend shopping here. Clean, interesting storefront. Thank you, Trading Post.

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

Responsive, knowledgeable and reliable. Helped me trouble shoot a problem and fixed it on spot,…read moresaving us a lot of money. Will have him back to fix the other issue. Highly recommend.

From the owner: Daley Sweeps is a chimney service located in the greater Danbury area, we service towns anywhere…read morefrom Fairfield county to Hartford county to Litchfield county. We offer chimney inspections, cleanings and repairs at an affordable price. We have ten years of experience in the chimney business and we thrive for customer satisfaction! Give us a call to hear more about what we have to offer! We hope to hear from you soon!

Very responsive and thorough. They care about doing a high quality job regardless of the time it…read moretakes!

Earlier this fall O'Connell inspected and cleaned the chimney in our newly acquired house- taught…read moreus a lot in the process, thank you for sharing information. I really appreciate they fit us in to their busy fall season despite my last minute call for help. Turns out the visit is really an educational experience, the knowledge sharing is very welcome, what a value for the price charged. And you wouldn't bellieve the amount of ash and soot that came down our flue when they cleaned (previous owner not so ... meticulous). Next fall, I'll be calling early. Thank you O'Connell. The flue is drafting beautiful and clean, making a fire presents no problems thanks to you.

I initially had a positive experience with Taconic Fireplace based on a friend's recommendation…read more The installation and communication were satisfactory, and they addressed my few concerns during the process. Being in the construction field, I had a few concerns with the install and they assured me not to worry. they made sure that I understood that if anything happened, they would return to rectify the issue. When I reached out about a leak less than a year later, they mentioned fixing it but... with a 4-month delay and offered that I could hire a local roofer if I would like. I asked if they could cover the cost of a local roofer, given it was their work. Unfortunately, the response was a firm refusal, citing the minimal nature of the leak and its unusual occurrence. Their email to me: "No I will not cover the cost of a roofer. The leak is minimal and more strange it hasn't started since the beginning. Is this happening every so often or only on very windy and heavy rains or because snow is sitting up there." Should leaks only happen on rare occasions during specific weather conditions after a woodstove is installed? In my opinion, any leak for any reason, needs to be dealt with immediately. I had anticipated better service, especially from a recommended and seemingly kind company. It appears their commitment to quality diminished after the payment was made. I hope they address these concerns and prove themselves as a reputable company. I will update this review accordingly. Update: I received the following message from Michael the day after posting my review: "I appreciate the 1-star review. Why don't you call me and talk to me like a man before going on the internet and crying to everyone. 845-661-5148." Grateful for this last message, as it gives me further insight into the nature of the person/company I was dealing with.

We recently had fireplace doors installed. The whole process was very easy and efficient…read more We were provided with many options, with the salesperson (Dan) helping us to make the best choice for our fireplace. He was very knowledgeable. The installation by Michael, one of the owners, was professional and precise. His expertise lead to a perfect installation. There is no reason to go anywhere else.

It is unfortunate that I have to rate this local business so low but my experience after my…read morepurchase has been beyond unprofessional. The installer they recommended and use (3rd party Pro Gas) never gave us a quote for the install, never booked an appt and would just randomly show up at our house expecting the fireplace to be ready for install. Once my GC got the fireplace framed their installer randomly showed up to finish whatever work he needed to do without sending me a quote. When he went to do that work, he didn't tell anyone he would be there so our GC wasn't onsite and I got a rude call from a male employee at Yankee Doodle expecting me to know specific height details as if I were a GC. He was rude and kept pushing me to give him that information but I kept explaining I am not the GC I do not know, my GC is on vacation and no one told me they would be at my home today to do this. My renovation is a full house reno so we were not living there during the renovation so its not like I could easily be there whenever their installer decided to show up. Again, sad to have to write this review but they highly recommended Pro Gas (and said they still will after I gave them this feedback) and I'd hate to see other customers get slammed with a huge bill and no communication or approval for that bill.

I would avoid. After their contractor destroyed my mantle, they first blamed me, then their…read moresubcontractor. Then they billed me for an incomplete job. I wanted to work with a local company, I will think again next time.